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The Audi Exchange Highland Park

(1,255 reviews)
Visit The Audi Exchange Highland Park
Sales hours: 9:00am to 5:00pm
Service hours: 9:00am to 4:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–8:00pm
Tuesday 9:00am–8:00pm 7:00am–8:00pm
Wednesday 9:00am–8:00pm 7:00am–8:00pm
Thursday 8:00am–8:00pm 7:00am–8:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 9:00am–4:00pm
Sunday Closed Closed
2015 consumer dealer award
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2015 consumer dealer award

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New (847) 739-9944 (847) 739-9944
Used (847) 739-9939 (847) 739-9939
Service (847) 739-9942 (847) 739-9942

Inventory

See all 406 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since June 2023.
The Exchange has been family owned and operated for over 30 years. Our simple motto Expect the Exceptional expresses our core belief in the Golden Rule which means you will be treated as we would like to be treated. At The Exchange we pride ourselves on providing the best automobile purchase experience you will ever have. Our promise to you is that we will always be straightforward honest and fair.
Exceptional Service. Exceptional Value. You can always Expect The Exceptional at The Audi Exchange.

Service center

Phone number (847) 739-9942

Service hours

Monday
7:00am–8:00pm
Tuesday
7:00am–8:00pm
Wednesday
7:00am–8:00pm
Thursday
7:00am–8:00pm
Friday
7:00am–6:00pm
Saturday
9:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(1,255 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of The Audi Exchange Highland Park from DealerRater.

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Kris P was great to work with, very straightforward

Kris P was great to work with, very straightforward process, no hidden tricks or gimmicks.

Kris P was great to work with, very straightforward

Kris P was great to work with, very straightforward process, no hidden tricks or gimmicks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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We worked with Ryan and the sales team at Audi exchange

We worked with Ryan and the sales team at Audi exchange and were super impressed with this outstanding customer support and timely buying process. Highly recommended!

We worked with Ryan and the sales team at Audi exchange

We worked with Ryan and the sales team at Audi exchange and were super impressed with this outstanding customer support and timely buying process. Highly recommended!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Overall Great experience!

Overall Great experience! The sales team are friendly without being pushy. They provide valuable information and don’t try to sell you into a vehicle that is outside of price range. The Finance fellow was friendly, efficient and accommodating without being pushy.

Overall Great experience!

Overall Great experience! The sales team are friendly without being pushy. They provide valuable information and don’t try to sell you into a vehicle that is outside of price range. The Finance fellow was friendly, efficient and accommodating without being pushy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Excellent experience, all colleagues were courteous,

Excellent experience, all colleagues were courteous, professional and knowledgeable. This is the 11th Audi I have purchased and rates highly amongst the smoothest acquisitions. Special thanks to my salesman George and Business Manager Shawn for their efforts!

Excellent experience, all colleagues were courteous,

Excellent experience, all colleagues were courteous, professional and knowledgeable. This is the 11th Audi I have purchased and rates highly amongst the smoothest acquisitions. Special thanks to my salesman George and Business Manager Shawn for their efforts!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Audi Exchange was great!

Audi Exchange was great! Yoram was a really great sales associate. He made the process easy and enjoyable!

Audi Exchange was great!

Audi Exchange was great! Yoram was a really great sales associate. He made the process easy and enjoyable!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Scott O, our salesman was the best.

Scott O, our salesman was the best. He was so helpful and informative. He went above and beyond for us by coming in on his vacation to accommodate finalizing the sale because that was the day that worked best for us!

Scott O, our salesman was the best.

Scott O, our salesman was the best. He was so helpful and informative. He went above and beyond for us by coming in on his vacation to accommodate finalizing the sale because that was the day that worked best for us!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Good service, friendly employees are ready timely assist

Good service, friendly employees are ready timely assist to the customers with all their needs.

Good service, friendly employees are ready timely assist

Good service, friendly employees are ready timely assist to the customers with all their needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Great people, totally service oriented.

Great people, totally service oriented. Bill Wilson is the best! First Audi in a while, won’t be the last.

Great people, totally service oriented.

Great people, totally service oriented. Bill Wilson is the best! First Audi in a while, won’t be the last.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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The service was bad.

The service was bad. I even did not try the car. Before I purchase and also. the car. They didn’t explain me anything about the car. I purchased. And even the manager bill. He’s not helpful for. They should treat customers better. And listen to the customers what they like. And explain what is the car they are purchasing and what’s the car have not after customers purchase this is not nice

The service was bad.

The service was bad. I even did not try the car. Before I purchase and also. the car. They didn’t explain me anything about the car. I purchased. And even the manager bill. He’s not helpful for. They should treat customers better. And listen to the customers what they like. And explain what is the car they are purchasing and what’s the car have not after customers purchase this is not nice

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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Absolutely a great experience provided by Brian and the

Absolutely a great experience provided by Brian and the rest of the crew. They made the process quick and easy and had us on our way in no time while still providing exceptional attention to detail.

Absolutely a great experience provided by Brian and the

Absolutely a great experience provided by Brian and the rest of the crew. They made the process quick and easy and had us on our way in no time while still providing exceptional attention to detail.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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