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Reviews

Average Ratings

5.0
779 lifetime reviews. Includes reviews of The Audi Exchange from DealerRater.com
  • A fantastic experience and I would go back in a he

    Matt Colrain was phenomenal. He walked me through the process and was incredibly attentive. We did some paperwork in advance so that the buying pr...


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    Matt Colrain was phenomenal. He walked me through the process and was incredibly attentive. We did some paperwork in advance so that the buying process was efficient. A fantastic experience and Darryl was also terrific.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Consistently great
    May 16, 2017

    We keep returning here because the service it excellent in every respect. Easy scheduling, thorough explanations, quick service, and nice lounge. ...


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    We keep returning here because the service it excellent in every respect. Easy scheduling, thorough explanations, quick service, and nice lounge. Easy access. Highly recommend.

    Does recommend this dealer
    Came in for service or repair

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  • Audi Exchange has impeccable service
    May 15, 2017

    The service team at The Audi Exchange always does an outstanding job with its communications and service level. I always feel well taken care of w...


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    The service team at The Audi Exchange always does an outstanding job with its communications and service level. I always feel well taken care of when bringing my car in for service.

    Does recommend this dealer
    Came in for service or repair

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  • Oil change
    May 13, 2017

    everything was great the food and snacks were great. Every one help us quickly in and out service. Great place to go to buy a new or used car and...


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    everything was great the food and snacks were great. Every one help us quickly in and out service. Great place to go to buy a new or used car and get their audi serviced

    Does recommend this dealer
    Came in for service or repair

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  • Service
    May 13, 2017

    Great service - fast, efficient, and hassle free every time; great customer service skills, professional and courteous; pleasant lounge area with ...


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    Great service - fast, efficient, and hassle free every time; great customer service skills, professional and courteous; pleasant lounge area with great coffee; would most definitely recommend!

    Does recommend this dealer
    Came in for service or repair

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  • I'll sensor going off
    May 13, 2017

    Oil sensor light went off while traveling across the country on the advice of Bill at the Audi exchange we stopped in a dealership in Marietta G...


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    Oil sensor light went off while traveling across the country on the advice of Bill at the Audi exchange we stopped in a dealership in Marietta Georgia where they topped it off within 30 minutes the sensor light went off again When we return to Chicago we stopped at the Audi exchange and Bill helped us get our car serviced

    Does recommend this dealer
    Came in for service or repair

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  • Service Department...The Best !!!! Jessica was wonderful !
    May 10, 2017

    Jessica couldn't Have been better. I have MS & a walker. She had my loaner pull up behind my car when I pulled into service...so very little wal...


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    Jessica couldn't Have been better. I have MS & a walker. She had my loaner pull up behind my car when I pulled into service...so very little walking for me. SHE IS A GEM !! From the initial booking of the appt. to the service to the return of my vehicle I was sooo pleased with her help.. Over the years I have dealt with service depts. @ BMW, VW, Volvo & Ford...never had the unbelievable service like I received at the Audi Exchangein Highland Park.. Thank you for making this service so positive. Pamela Hardy

    Does recommend this dealer
    Came in for service or repair

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  • Audi exchange is awesome
    May 9, 2017

    Service could not be faster or better!!! They know you and your car and make it easy for you!!!i will keep buying audio because of the relationshi...


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    Service could not be faster or better!!! They know you and your car and make it easy for you!!!i will keep buying audio because of the relationship I have.

    Does recommend this dealer
    Came in for service or repair

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  • Great Service
    May 9, 2017

    I've had my 2013 Q5 always serviced at Audi exchange. Easy to book, service writers communicate well, always done in a timely, clean fashion. They...


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    I've had my 2013 Q5 always serviced at Audi exchange. Easy to book, service writers communicate well, always done in a timely, clean fashion. They know their customers by name and how to handle properly. It's always a pleasure.

    Does recommend this dealer
    Came in for service or repair

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  • Best service!

    Great dealership! From the purchasing of my vehicle to the service department this is the best dealership by far! Great experience!


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    Great dealership! From the purchasing of my vehicle to the service department this is the best dealership by far! Great experience!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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