Coughlin GM of Newark

New 888-516-8513 Dealer Website
Used 888-504-8007 Email Dealer
Service 866-445-2013

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Reviews

Average Ratings

4.9
56 lifetime reviews.
  • Least pressure salesman ever!

    I was looking for a Kia Soul online and found one that had my options at Coughlin. I emailed the dealership on Sunday afternoon expecting to be co...


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    I was looking for a Kia Soul online and found one that had my options at Coughlin. I emailed the dealership on Sunday afternoon expecting to be contacted Monday. Within minutes someone emailed me back with a few questions and then told me who they'd be giving my information to. On Monday my husband and I decided to go look at the Soul at Coughlin. They greeted us outside. I told the salesman the name I'd been giving online. He directed us to Jim Miller who was in his office. He sat there and listened to all my must haves and wants for my Kia Soul. He immediately looked in his inventory and pulled up the one I wanted in the color I wanted. Told me to test drive it, so we did. We came back and told him we wanted to trade in my Honda Pilot. Jim mainly listened to us and answered questions when needed. No high pitch sales talk, no talking about himself unless we asked. He was patient too. Near the end I changed my mind on color and he quickly found the exact car in my new color and just smiled. My husband feels they gave us a good deal on our trade in too. I'd definitely recommend buying your car from Coughlin and ask for Jim Miller.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent service

    My husband and I stopped in on impulse looking for a used SUV not expecting to buy anything just looking! We were greeted warmly on the frigid day...

    Dealer Response

    We are glad to hear that you were able to get the SUV that fit all of your needs and that Nick was able to provide you with a great shopping exper...


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    My husband and I stopped in on impulse looking for a used SUV not expecting to buy anything just looking! We were greeted warmly on the frigid day that it was, 10°! Nick Schilling was our sales associate and found us an incredible deal on a 2011 dodge journey! We absolutely love the car and are very appreciative of his exceptional service and friendliness! The only negative experience we had was with service writer John Woodrow. We thought he was very unprofessional in his behavior and conversation. He was annoying to be honest. Other than that I would definitely recommend coughlin of Newark! Thanks again!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We are glad to hear that you were able to get the SUV that fit all of your needs and that Nick was able to provide you with a great shopping experience! Enjoy the new ride and please reach out if there is anything else we can do for you!--Brandon Sandmann, Coughlin Cars


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  • Stress free experience!

    I would definitely recommend giving Coughlin Chevrolet a chance to earn your business.

    Dealer Response

    Thank your for the feedback Steve! We are glad you had a great experience with us and we hope to see you again soon!--Brandon Sandmann, Coughlin Cars


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    I would definitely recommend giving Coughlin Chevrolet a chance to earn your business.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank your for the feedback Steve! We are glad you had a great experience with us and we hope to see you again soon!--Brandon Sandmann, Coughlin Cars


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  • Great car-buying experience

    LOVE my new SUV! My salesman (Steve M) came in on his day off to make sure I got my dream car. I will definitely be back!

    Dealer Response

    Thank you for the feedback! We are very happy to hear that Steve was able to work with you to find the perfect SUV for you! Enjoy the new ride and...


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    LOVE my new SUV! My salesman (Steve M) came in on his day off to make sure I got my dream car. I will definitely be back!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the feedback! We are very happy to hear that Steve was able to work with you to find the perfect SUV for you! Enjoy the new ride and please reach out if there is anything else that we can help with :) --Brandon Sandmann, Coughlin Cars


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  • Purchasing a new GMC at Coughlin's in Newark

    I had a wonderful experience at the coughlin gmc dealership purchasing my new truck. The salesman Nick Schilling was a pleasure to deal with. Ver...

    Dealer Response

    Thank you for the feedback An! We are glad Nick was able to help you find the exact truck you were looking for and make make everything as simple ...


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    I had a wonderful experience at the coughlin gmc dealership purchasing my new truck. The salesman Nick Schilling was a pleasure to deal with. Very polite and professional, it was the quickest and smoothest transaction. All of the sales and service staff were very nice and welcoming. They offered very competitive pricing on new vehicles and very fair offer on my trade in. The next time I need a new vehicle I know where I will start the process, it will start with Nick at coughlin gm in Newark Ohio.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the feedback An! We are glad Nick was able to help you find the exact truck you were looking for and make make everything as simple as possible. Please do not hesitate to reach out to us if we can do anything else for you! Enjoy the new ride :)--Brandon Sandmann, Coughlin Cars


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  • Found a dealer I will exclusively take my business

    Excellent customer service!! They were extremely courteous and helpful, continuously striving to provide the best service possible!!! I will use t...

    Dealer Response

    We are glad that you had a great experience during your visit with us Jessica and we always love to hear that our customers were able to get exact...


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    Excellent customer service!! They were extremely courteous and helpful, continuously striving to provide the best service possible!!! I will use them a exclusively as my car dealer now!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We are glad that you had a great experience during your visit with us Jessica and we always love to hear that our customers were able to get exactly what they were looking for! Please do not hesitate to reach out if you have any other questions or concerns!--Brandon Sandmann, Coughlin Cars


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  • Awesome experience

    Great customer service quick process! Excellent salesmen not pushy and great finance department. Would recommend to anyone looking for a car.

    Dealer Response

    Greg, thank you for the feedback! We are happy to hear that the experience was what you were looking for. Please make sure to stop in and see us a...


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    Great customer service quick process! Excellent salesmen not pushy and great finance department. Would recommend to anyone looking for a car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Greg, thank you for the feedback! We are happy to hear that the experience was what you were looking for. Please make sure to stop in and see us again!- Brandon Sandmann, Coughlin Automotive


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  • Our first Kia

    Excellent all the way around. Very friendly and knowledgable salesman (Jim Miller), Sales manager (Charlie) was great, super facilities, large...


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    Excellent all the way around. Very friendly and knowledgable salesman (Jim Miller), Sales manager (Charlie) was great, super facilities, large selection. Also met the service folks - helpful as well. Very good price, no surprises, a smooth transaction!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Glenn Foster review

    It was the most excellent, prompt, easiest time I have ever experienced in my car buying experiences. I can't thank him and Coughlin enough for...

    Dealer Response

    Heather, I am glad Glenn and the team at Coughlin Newark made your car buying experience stress free and easy!! Thank you for taking the time to r...


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    It was the most excellent, prompt, easiest time I have ever experienced in my car buying experiences. I can't thank him and Coughlin enough for helping me with what I usually find a difficult, frustrating experience

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Heather, I am glad Glenn and the team at Coughlin Newark made your car buying experience stress free and easy!! Thank you for taking the time to review Coughlin Newark and come see us anytime! -Jason Hensler Coughlin Automotive


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  • Great service

    Great service at Coughlin. I have 8 cars all serviced here. I have a van 230,000 miles and 15 yrs old on my third transmission still working. Than...

    Dealer Response

    Wow Owen! Thank you so much for your continued loyalty to Coughlin Newark. We absolutely love seeing high mileage vehicles still on the road!! I a...


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    Great service at Coughlin. I have 8 cars all serviced here. I have a van 230,000 miles and 15 yrs old on my third transmission still working. Thanks to the service dept. I just brought my van in thinking it was the transmission. They found it was the computer module eroded over the years. They also found coolant leak during 27 point inspection.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Wow Owen! Thank you so much for your continued loyalty to Coughlin Newark. We absolutely love seeing high mileage vehicles still on the road!! I am also happy to see that the 27 point inspection working and preventing possible issues down the road. -Jason Hensler Coughlin Automotive


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