Lone Star Toyota of Lewisville Hours
Come see the all new Lone Star Toyota at 1547 S Stemmons Fwy in Lewisville. We have a huge amount of the Bold new Camry and the Tough new Tundra is always ready to do what you are thinking of doing.
Yes, we have Master Certified Service people to take care you long after the sale.
Oh, did I forget? We have all Toyota incentives available now. O%APR WAC
"Start at the Star for Your Car"
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Do not trust anything you are told by these people. If their lips are moving, they are lying. You will regret your decision if you purchase here.
I had a 9:00 AM appointment for a scheduled oil change on 8/27/2018. When I arrived at Lone Star Toyota of Lewisville there was a long line of cars outside... the oil change building. I went in to talk to a service adviser and he told me there would be a 2 to 2.5 hour wait. I said I had a 9:00 AM appointment and he said sorry and I said what is the purpose of making an appointment. He said that most of the people in line did not have an appointment. I said I should be put in front of them and he said that he could not do that. I told hem that I will go down the street to the Valvoline shop and get it done in 15 minutes. He told he GOOD!!! I was going to buy a new car there, but not after what happened... I will NEVER go there again!!!!!
great customer service by Caleb..i never had an easier time at a dealership...also...the finance gal was super and efficient
Do not buy anything from this dealership. I purchased a lifetime oil change contract from this dealership when I bought my FJ. The last time I went in... to get my oil change they refused to honor the contract and said that was with the old owner and there is new management now. I've communicated to numerous individuals including Matt Davis - never returned my call, Buck Barton - said I needed to produce a key fob that I don't ever recall having or the contract that supposedly they don't have despite having changed the oil in my vehicle for the last 10 years, Jim Press - talked to his secretary with no result and many others. If you want to do business with a dishonest car dealership, I strongly recommend Lone Star Toyota of Lewisville otherwise steer clear
Usually have great, great service. Today what was supposed to be about 2 hrs, took 5 hours and 10 minutes to get an oil change, tire rotation and allignment.... Had to reschedule three other appts. I was not a happy camper. After speaking with the service manager, he gave me a discount on the cost.
It was and excellent service from the beginning to the end. All staff were professional and we enjoyed very much their expertise in purchasing our vehicle... .
Thank you for taking time to leave a review! We are happy to hear that we exceeded your expectations! Happy motoring and thank you again for your busi...ness!
I’ve bought 12 new Toyota’s this dealer says it takes 8 weeks t get refund of cancellation of old extended warranty. I called the warranty... company and Toyota has had the check for a week. No excuse. Never buy from them again!
UPDATE TO ''SHOPPING FOR A TOYOTA TACOMA'' I posted a review that a Tacoma was listed with some features that it was not equipped with a few days ago.... After I posted the review the management got back to me on the price of the truck. They agreed to lower price and worked with me over email and texts to get the numbers in order. I did not get the truck with them but they were very responsive to me throughout the test driving process. I can't remove my initial review so I'm posting an update today to clarify the issue.
I found a Tacoma that the salesman and I reached an agreement on the price for. It took about a week or so of emailing and calls. As I was looking at... the pictures I noticed that the truck didn't have some of the packages it's listed with. I had him go look at the truck and he confirmed that the truck did not have those features. I asked the salesman if that would lower the price at all and he said no. So I'm supposed to get a less equipped truck for the same amount of money and be satisfied? After a few days the truck is still listed with those features! To be fair they were very responsive during the emailing process and they seemed fairly knowledgeable.
Great process buying a car here. I am still waiting for plates and registration, however. Jennifer, in the finance department, was awesome to work with