Jacky Jones Ford

4.8
(360 reviews)
Visit Jacky Jones Ford
Sales hours:
Service hours:
View all hours
Service Sales
Monday 7:30am–6:00pm 8:30am–7:30pm
Tuesday 7:30am–6:00pm 8:30am–7:30pm
Wednesday 7:30am–6:00pm 8:30am–7:30pm
Thursday 7:30am–6:00pm 8:30am–7:30pm
Friday 7:30am–6:00pm 8:30am–7:30pm
Saturday Closed 8:30am–6:00pm
Sunday Closed Closed
New (888) 829-7351 (888) 829-7351
Used (888) 835-4431 (888) 835-4431
Service (877) 878-1818 (877) 878-1818

Inventory

See all 140 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2019.
We at Jacky Jones Ford look to be your used and new car dealer in North Georgia. We have been serving the wonderful people of Georgia and White county since 1979. Many other customers have decided to take the short drive to Cleveland Georgia because we make Buying Easy at Jacky Jones Ford. We have a large selection of new used and pre-owned cars and trucks. We are well known for our Certified Ford inventory. We have a large selection of Ford trucks on our lot including F-250 and F-350 Super Dutys as well as one of the largest selections for F-150's in Georgia. Come see why we make buying EASY.
Jacky Jones Ford is a 16 time President Award Winning Dealership!!!!!

Service center

Phone number (877) 878-1818

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
Closed
Sunday
Closed

Reviews

4.8
(360 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

Want to share your experience with this dealership?

Write a review
5.0

Worth the drive! We purchased a FLEX with Bill Sutton....

Worth the drive! We purchased a FLEX with Bill Sutton. What a great guy; so friendly, genuine & humble. He even remembered our sons name. We live about 90 miles away & he was kind enough to get most of the process done via phone/email. We also worked with finance manager Casey Tatum who was fantastic. Bill & Casey made the car buying process easy & seamless. Entire staff is very friendly. If you are in the market for a new or used car, give Jacky Jones a try & ask for Bill Sutton!

4.5

Peter Arpke

If you're in the market for a car Ben Lawrence at Jacky Jones Ford is who you want to talk to. Best car buying experience ever.

1.0

Left these people a review about poor service and they...

Left these people a review about poor service and they said it went against community standards which it 100 percent didnt.i guess I'd be upset if someone let 20,000 to 25,000 slip right through my hands as well.remember if you leave a poor review they will delete it. Thanks Todd deal

1.5

Great, right up until they cashed my check!

Realized that the Certified Preowned vehicle I purchased had 2 worn out tires. I paid extra to have the car certified. Dealer basically dismissed my concerns and I paid my local tire shop for two new tires. No follow ups or calls from the dealer after my purchase concerning my concerns. Never too old to learn a new lesson I guess! My next car or truck purchase will not be here!

Dealer response

Mark, thank you for your feedback about your experience with us. It is our goal that every customer leaves satisfied so we are disappointed to hear that you did not. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please give us a call at (706) 617-6496 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.

5.0

The best dealership experience

The experience here with fritz has been the best experience by far! I can not say enough good things about this company and dealership. Would definitely go back and would also recommend family and friends as well.

5.0

Very nice and professional

My wife and I have been looking for a new truck because a tree fell on both our cars and totaled them. A friend recommended Bill Sutton to use and said he had bought several vehicles for him. I was very happy with Bill, he was very helpful and knowledgeable. He made us feel at ease and not like some dealership that make you feel like your being rushed. I will definitely recommend Bill Sutton to friend and people at our campground. We where also very happy and satisfied with Casey in the loan department.

1.0

Stop playing games!

Saw a Toyota truck online with no price. Ad said call for price. I called. Spoke with Bob. He said he had to talk to his boss to get the price and wanted to call me back. I said no, I always get a ton of unwanted phone calls when I call a dealership, and that if he didn’t know the price I was going to move on. He said “thanks for calling” and that was it. Yet another car salesman who wants my number so they can call and bug the crap out if me. These types of dealers give me nightmares about buying a car. Seriously?!? You can’t just give me a price? I have awesome credit and I am ready to buy! All I wanted to know was the price UP FRONT so I wouldn’t waste my time if it was out of my price range! This dealer is 3 hours away from, so I am willing to drive but they wanted to play these silly “I don’t know the price of my inventory but I’ll call you right back” games. Why can’t these people just be upfront about their price? These old-school dealers are so freaking hard to deal with. Do they not understand that people don’t want to be jerked around and treated this way?

1.0

HORRIBLE experience. YOU HAVE BEEN WARNED!

Used Tacoma ad had no price and wanted folks to call for price so I called. Spoke with Bob. I asked for price and he said he had to ask his boss for the price and that he would call me back and wanted my number. I told him no, I had given my number out to salesmen and they bombarded me with phone calls and that he should know the price without asking his boss. All I wanted was the price! I told him that if he didn’t k ow the price I would just move along. He said “Thanks for calling.” Why is it so hard to deal with car dealers? I really appreciate the dealers who don’t okay slimy games like this. I have a 780 credit score and I am ready to buy. So tired d these types of salesmen who lie just to get tour phone number and bug the crap out of you.

Dealer response

Kirby, we regret that this situation has not been resolved to your satisfaction and we would like to try to restore your confidence in our business. We would like the chance to talk to you further so please do call us at (866) 681-8763 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

4.8

great car

Mr Russ was very straight forward with the price. He did not try to add in hidden fees, or try to pressure us to buy a car in anyway. Very easy to talk too, and get in touch with.

5.0

Chad is the man!

I can't say enough good things about Chad in the collision center. He has worked with me on some problems that other dealerships don't won't no part of. Give that man a raise!

Dealer response

Stacy, Chad is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Read all 360 reviews