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Used 877-215-0841 Email Dealer
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Reviews

Average Ratings

4.8
Average based on 279 reviews.
  • doing honest business

    A wonderful experience from the start to the finish! I was treated with total professionalism by everyone that I came into contact with at the Cle...

    Dealer Response

    We have received some great reviews over the years but your review has to be one of the most impressive ones we have ever received. We are so grat...


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    A wonderful experience from the start to the finish! I was treated with total professionalism by everyone that I came into contact with at the Cleveland Ford dealership. Every employee that I met or even just passed by seemed to really like to be employed there..just happy..willing to go out of their way to help me, not to"sell" me or "pressure" me in any way. I have purchased over 25 new vehicles in my lifetime and know the usual atmosphere of a car dealership quite well. I would recommend this dealership to anyone interested in not only a quality car or truck..but a quality experience all together!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
    Dealer Response

    We have received some great reviews over the years but your review has to be one of the most impressive ones we have ever received. We are so grateful for your words of encouragement and are proud that the Jacky Jones Ford legacy is alive and well. From our entire staff, we thank you! Billy Mims (Customer Care Manager)


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  • Best dealer experience of all...

    I usually hate the car buying experience, but with Jacky Jones was so wonderfully different.

    Dealer Response

    Dear William, Thank you so much for taking your time to write an online review for Jacky Jones Ford in Cleveland, Georgia. We appreciate your busi...


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    I usually hate the car buying experience, but with Jacky Jones was so wonderfully different.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dear William, Thank you so much for taking your time to write an online review for Jacky Jones Ford in Cleveland, Georgia. We appreciate your business and your comments greatly. If I can be of service at anytime, please do not hesitate to call. Sincerely, Beth Gooden/Customer Relations/Jacky Jones Ford/888 706-8782


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  • Great buying experience!

    From the moment we entered the show room at Jacky Jones Ford the door was open and the hand of friendship was extended. This set the stage for wh...

    Dealer Response

    Dear Debbie, We are so pleased that you had a great experience at Jacky Jones Ford in Cleveland, Georgia, and grateful that you took your own time...


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    From the moment we entered the show room at Jacky Jones Ford the door was open and the hand of friendship was extended. This set the stage for what was a very positive buying experience, beginning with the test drive and ending in purchase. The salesman answered all our questions in a kind and courteous manner and followed up with us to make sure we were pleased with our new vehicle. We look forward to Jacky Jones meeting all our vehicle needs both buying and service in the future.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dear Debbie, We are so pleased that you had a great experience at Jacky Jones Ford in Cleveland, Georgia, and grateful that you took your own time to write an online review. Your business and your comments are very important to us. If I can be of service at any time, please do not hesitate to call. Sincerely, Beth Gooden/Customer Relations/Jacky Jones Ford/888 706-8782


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  • Love my Ford

    hreat buying experience. It was easy and fast. Got a good deal and they worked for me to make it happen. Thanks guys!! Promotional code DE12312011

    Dealer Response

    Dear Tom, Thank you for taking your time to write an online review for Jacky Jones Ford in Cleveland, Georgia. Your business and your comments are...


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    hreat buying experience. It was easy and fast. Got a good deal and they worked for me to make it happen. Thanks guys!! Promotional code DE12312011

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dear Tom, Thank you for taking your time to write an online review for Jacky Jones Ford in Cleveland, Georgia. Your business and your comments are very important to us. If I can be of service at anytime, please do not hesitate to call. Sincerely, Beth Gooden/Customer Relations/Jacky Jones Ford/888 706-8782


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  • Love my Ford

    Best truck buying experience I've ever had! From the salesman to the finance manager. It was fast, easy and pleasant. I will definatly buy from Ja...

    Dealer Response

    Dear Tom, We are so pleased that you had a great experience shopping with Jacky Jones Ford and we thank you for taking your time to write an onlin...


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    Best truck buying experience I've ever had! From the salesman to the finance manager. It was fast, easy and pleasant. I will definatly buy from Jacky Jones Ford again. Thank you all for such a great truck buying experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dear Tom, We are so pleased that you had a great experience shopping with Jacky Jones Ford and we thank you for taking your time to write an online review. Your business and your comments are greatly appreciated. If I can be of service at any time, please do not hesitate to call. Sincerely, Beth Gooden/Customer Relations/Jacky Jones Ford/888 706-8782


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  • Feeling at Home

    These guys have it down. It was worth the drive to be treated like a customer rather than a number or sale. They went over everything very well ...

    Dealer Response

    Dear Brian, Thank you for taking your time to write an online review for Jacky Jones Ford in Cleveland, Georgia. We very much appreciate your busi...


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    These guys have it down. It was worth the drive to be treated like a customer rather than a number or sale. They went over everything very well and showed me why I should choose some financing options and vehicle options. If I didn't choose the option they didn't hound me about it, they just moved on. I've bought a lot of cars, but this purchase was by far the best experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dear Brian, Thank you for taking your time to write an online review for Jacky Jones Ford in Cleveland, Georgia. We very much appreciate your business and your comments. If I can be of service at any time, please do not hesitate to call. Sincerely, Beth Gooden/Customer Relations/Jacky Jones Ford/888 706-8782


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  • Best experience ever!

    (DE12312011) I found the certified used car on their website. The next morning I received a call from a very nice and professional salesman. I tol...

    Dealer Response

    Dear Judy, Thank you so much for taking your time to write an online review for Jacky Jones Ford in Cleveland, Georgia. We appreciate your busines...


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    (DE12312011) I found the certified used car on their website. The next morning I received a call from a very nice and professional salesman. I told him my situation and what I could and couldn't do. Between him and the finance manager, they met all of my terms. They had me driving the car I wanted within hours. I'm so happy with the car and with the buying experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dear Judy, Thank you so much for taking your time to write an online review for Jacky Jones Ford in Cleveland, Georgia. We appreciate your business and your comments more than you know. It is so gratifying to get such good reviews from our customers. If I can be of assistance at any time, please do not hesitate to call. Sincerely, Beth Gooden/Customer Relations/Jacky Jones Ford/888 706-8782


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  • Best ever

    No hassle, no high pressure sales, was treated right. Great deal, wonderful experience. Highest praise I can give is that I will recommend to my f...

    Dealer Response

    Dear John, Thank you for taking the time to write an online review for Jacky Jones Ford in Cleveland, Georgia. We appreciate your business and you...


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    No hassle, no high pressure sales, was treated right. Great deal, wonderful experience. Highest praise I can give is that I will recommend to my friends.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dear John, Thank you for taking the time to write an online review for Jacky Jones Ford in Cleveland, Georgia. We appreciate your business and your comments. It is great to know that our employees are doing us proud. If I can be of service at any time, please do not hesitate to call. Sincerely, Beth Gooden/Customer Relations/Jacky Jones Ford/888 706-8782


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  • Excellent Experience

    Jackie Jones Ford in Cleveland GA was an all around excellent experience. Lamar Elrod was our salesman and we thoroughly enjoyed our conversations...

    Dealer Response

    Dear KRitter, Thank you so much for taking your own time to write an online review for Jacky Jones Ford in Cleveland, Georgia. We appreciate your ...


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    Jackie Jones Ford in Cleveland GA was an all around excellent experience. Lamar Elrod was our salesman and we thoroughly enjoyed our conversations on top of the customer service he provided. We could not have been in better hands. We will be back if we ever have any issues and if ever in need of another vehicle. I highly recommend if you're in the process of buying a vehicle to go here because they will take care of you and you'll be in good hands.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dear KRitter, Thank you so much for taking your own time to write an online review for Jacky Jones Ford in Cleveland, Georgia. We appreciate your business and your kind comments. We are proud of our sales force and their dedication to customer service and we are pleased to have your confirmation of that. If I can be of assistance at any time, please do not hesitate to call. Sincerely, Beth Gooden/Customer Relations/Jacky Jones Ford/888 706-8782


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  • Awesome Experience

    This was my first time buying a new vehicle, and it was a great experience. Lamar Elrod was my salesperson and he made sure that I was happy with ...

    Dealer Response

    Dear Forlyn, Thank you so much for taking the time to write an online review for Jacky Jones Ford in Cleveland, Georgia. We greatly appreciate you...


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    This was my first time buying a new vehicle, and it was a great experience. Lamar Elrod was my salesperson and he made sure that I was happy with my choice of vehicle, and thoroughly explained all the technological gizmos that were included. I never felt pressured into purchasing the vehicle, which was something that I worried about going in. Was an all around amazing experience, and I guarantee that I will recommend Jacky Jones Ford to all my friends and family!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dear Forlyn, Thank you so much for taking the time to write an online review for Jacky Jones Ford in Cleveland, Georgia. We greatly appreciate your business and your comments. If I can be of service at any time, please do not hesitate to call. Sincerely, Beth Gooden/Customer Relations/Jacky Jones Ford/888 706-8782


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