Reviews

Average Ratings

4.2
328 lifetime reviews. Includes reviews of Low Book Sales from DealerRater.com
  • They get my business!
    September 13, 2017

    I huge thanks to Melissa Beau in the service department for rescuing me and my little girl. My gas line sprung a leak and we would've been strande...

    Low Book Sales

    Thank you for the kind words! We're always happy to help and strive to repair your vehicle in a timely manner to get you on your way! We appreciat...


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    I huge thanks to Melissa Beau in the service department for rescuing me and my little girl. My gas line sprung a leak and we would've been stranded without her. She got us in last minute and got on it right away and sent us on our way with a new line and a running car.

    Does recommend this dealer
    Low Book Sales

    Thank you for the kind words! We're always happy to help and strive to repair your vehicle in a timely manner to get you on your way! We appreciate you taking the time to share your experience. Let us know if there is anything else we can do to assist you!


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  • Rescued me!

    I huge thanks to Melissa Beau in the service department for rescuing me and my little girl. My gas line sprung a leak and we would've been strande...


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    I huge thanks to Melissa Beau in the service department for rescuing me and my little girl. My gas line sprung a leak and we would've been stranded without her. She got us in last minute and got on it right away and sent us on our way with a new line and a running car.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Fast talking salesmen

    I went in looking for a car for my daughter. Daniel was the salesman and was very nice. We were then sent to Brodie for financing and paperwork. ...


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    I went in looking for a car for my daughter. Daniel was the salesman and was very nice. We were then sent to Brodie for financing and paperwork. We were told that with the purchase of the car I would have a year of free oil changes and service and also told that the purchase of gap insurance was required by the lender. A month after we had the car I got a call from Brodie and was told he hadn't turned in paperwork to the lender and had to redo proof of residence, pay stubs, and resign paperwork. Very inconvenient. Believing I had a year of oil changes, I called the service department and was told I did not have such services the next day I called Brodie explained the situation and he told me again that I didn't purchase the oil services. When I asked why he told me I had the coverage in his office and his response was "my bad". Also found that gap insurance is NOT required as I was originally told. I feel like I was taken advantage of by fast talking people trying to make a buck. I will never go back there and won't recommend low book sales in Lindon to anyone

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Great for Buying but their service department stinks
    September 1, 2017

    We had a pleasant experience buying a car through Low Book SLC at the end of April. A few months later I got a screw in the tire so I took it int...

    Low Book Sales

    I regret to hear of your disappointment with our service department. It is our goal to provide you with a five-star experience during each visit a...


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    We had a pleasant experience buying a car through Low Book SLC at the end of April. A few months later I got a screw in the tire so I took it into the Lindon service department. The never noticed the screw and just told me my tires were rotting from the inside out and they all needed to be replaced. I felt like I was pushed into a hard place so I left. I bought tires from a place I trusted who did notice the screw in the tire. We found ourselves needing another vehicle so we went back to see Danny. When I told him what had happened with the tires he spoke to someone and they took some money off of the van we were looking at. They told us it needed some repairs and so we bought it and paid them to do the repairs. The month since has been xxxx. They kept the van over the weekend because they didn't finish, constant check engine light issues etc. I finally took it to the honda dealer and they told the services I paid for weren't done and that they'd put in the wrong brand of spark plugs. When I've reached out to them the don't care at all. Only by a certified used car (which I thought the van was-that's what it says on the listing) if you're going to buy from them.

    Does not recommend this dealer
    Low Book Sales

    I regret to hear of your disappointment with our service department. It is our goal to provide you with a five-star experience during each visit and would appreciate the chance to speak with you about what happened. Would you mind reaching out to me at your convenience so we can discuss this in further detail? I hope to hear from you soon. Best, Holly Sizemore Customer Care Manager 801-312-0621 holly.Sizemore@lowbooksales.com


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  • Service Department is the best
    August 31, 2017

    James, in the service department is a rockstar....He always gets my jeep in and out and always makes sure it's it tip top shape before handing it ...

    Low Book Sales

    Hi Zach, James was happy to provide you with excellent customer service. Please feel free to contact us if you need anything.


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    James, in the service department is a rockstar....He always gets my jeep in and out and always makes sure it's it tip top shape before handing it back

    Does recommend this dealer
    Low Book Sales

    Hi Zach, James was happy to provide you with excellent customer service. Please feel free to contact us if you need anything.


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  • Low Book Lindon ROCKS

    My wife and I visited LBS in Lindon yesterday looking for used late model Ford F150 Crew Cab. We had been to another dealer earlier in the day, ...


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    My wife and I visited LBS in Lindon yesterday looking for used late model Ford F150 Crew Cab. We had been to another dealer earlier in the day, but were not pleased with the selection nor the time it took to get approved. Sales Pro, Danyal Edgerly met us, showed us what we wanted, got us approved before we finished the test drive! The Finance Manager, Ray Miller was efficient, courteous and professional. I HIGHLY RECOMMEND LBS/LINDON for all of your auto buying needs!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Karen

    Taylor & Chris were very knowledgeable & pleasant. I told them my needs &!thry brought out the perfect car for me! The price was over my budget & ...


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    Taylor & Chris were very knowledgeable & pleasant. I told them my needs &!thry brought out the perfect car for me! The price was over my budget & they worked with their manager to bring it down so I could buy the car. No pressure, no dealer shock. I will recommend LBS to all of my friends! Thank you for such a pleasant experience!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • OVER ALL ARE GOOD
    August 9, 2017

    great people, Really came through, took time to make things right, friendly , would come back for another car , clean not pushy , and really liste...

    Low Book Sales

    Thanks, Vicki! We're happy to hear that you had such a good experience with us. We appreciate your business, please let us know if we can be of ...


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    great people, Really came through, took time to make things right, friendly , would come back for another car , clean not pushy , and really listen to me

    Does recommend this dealer
    Low Book Sales

    Thanks, Vicki! We're happy to hear that you had such a good experience with us. We appreciate your business, please let us know if we can be of service in the future!


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  • Job well done.
    August 4, 2017

    Paul the salesman went out of his way to make sure I had the car I needed at the price I could afford. Great experience all around.

    Low Book Sales

    Thank you for the review! We are very happy to hear Paul went above and beyond to provide you with a great experience. Should you need any further...


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    Paul the salesman went out of his way to make sure I had the car I needed at the price I could afford. Great experience all around.

    Does recommend this dealer
    Low Book Sales

    Thank you for the review! We are very happy to hear Paul went above and beyond to provide you with a great experience. Should you need any further assistance, please do not hesitate to reach out to us. We are always happy to help.


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  • Thanks Sam!
    August 1, 2017

    First time car buyer here! LBS helped me get into the car I wanted and Sam was a dream to work with! Smooth experience and I LOVE MY CAR! Thanks S...

    Low Book Sales

    Thank you for taking the time to leave us such a great review! Congratulations on the new car! We are sure Sam and Cash will be happy to hear that...


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    First time car buyer here! LBS helped me get into the car I wanted and Sam was a dream to work with! Smooth experience and I LOVE MY CAR! Thanks Sam and Cash!

    Does recommend this dealer
    Low Book Sales

    Thank you for taking the time to leave us such a great review! Congratulations on the new car! We are sure Sam and Cash will be happy to hear that you left with such a positive experience, and we look forward to taking care of you and your vehicle in future visits!


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