Reviews

Average Ratings

4.5
375 lifetime reviews. Includes reviews of Palm Bay Ford from DealerRater.com
  • Great Experience

    I was shopping all over Central Florida for an F-150. Got the best deal emailed to me by my hometown dealer which was nice. Saved me a drive to Or...

    Dealer Response

    So happy to hear we exceeded your expectations and earned your local business! Enjoy your new truck and we look forward to the next time we may be...


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    I was shopping all over Central Florida for an F-150. Got the best deal emailed to me by my hometown dealer which was nice. Saved me a drive to Orlando or and of the big city dealers. When I got there they offered exactly what I was expecting my trade was worth, and all the staff that I dealt with was very friendly.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    So happy to hear we exceeded your expectations and earned your local business! Enjoy your new truck and we look forward to the next time we may be of service to you!


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  • Very poor customer service, unaccecptable!
    August 10, 2017

    Poor customer service, needs to go back to school to learn that the customer is why she (Sophia) has a job. Warning lite came on, instruction manu...


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    Poor customer service, needs to go back to school to learn that the customer is why she (Sophia) has a job. Warning lite came on, instruction manual says take it to a Ford dealer, which I do. No cars on the lifts, only one car in the shop being worked on (Empty shop not making any money) and Sophia tells me to make an appointment, because the soonest opening is in two weeks! Drove home checked the on-line service appointment and there were opening starting the next day, lots of openings. Sophia needs to ask God for forgiveness for lying to me. I refuse to use this dealer ever again.

    Does not recommend this dealer
    Came in for service or repair

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  • Excellent and honest man
    July 28, 2017

    This is my 3rd BUY at palm bay Ford and I will go nowhere else! Honest and trustworthy and always go above and beyond!!!! I love this place. Matt-...

    Palm Bay Ford

    Thank you for the awesome review! 3rd vehicle from us? Thank you!


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    This is my 3rd BUY at palm bay Ford and I will go nowhere else! Honest and trustworthy and always go above and beyond!!!! I love this place. Matt-sales, JP-sales, Clayton-sales , Tricia -finance and Mike-finance all awesome!!!!

    Does recommend this dealer
    Palm Bay Ford

    Thank you for the awesome review! 3rd vehicle from us? Thank you!


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  • Great Dealership
    July 8, 2017

    Sales team is first rate. Focus was on relationships and communication. I've dealt with many dealerships. Palm Bay Ford is at the top! Thanks. W...

    Palm Bay Ford

    Thank you for the kind words. Welcome to the Palm Bay Ford family and enjoy that Mustang!


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    Sales team is first rate. Focus was on relationships and communication. I've dealt with many dealerships. Palm Bay Ford is at the top! Thanks. W.B. Hall

    Does recommend this dealer
    Palm Bay Ford

    Thank you for the kind words. Welcome to the Palm Bay Ford family and enjoy that Mustang!


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  • Fast and efficient buying experience!
    July 4, 2017

    Dave Pariso helped me purchase my new vehicle and made the entire process easy to understand and I felt confident he was working on my behalf. Gre...

    Palm Bay Ford

    Thank you for the 5 star review!


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    Dave Pariso helped me purchase my new vehicle and made the entire process easy to understand and I felt confident he was working on my behalf. Great experience and would definitely recommend Dave! Justin in finance was great as well!

    Does recommend this dealer
    Palm Bay Ford

    Thank you for the 5 star review!


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  • Excellent customer service
    June 29, 2017

    This is our third truck purchased through Palm Bay Ford and they bend over backwards to make the customer happy. Service department is just as acc...

    Palm Bay Ford

    Thank you for your loyalty! We hope you enjoy your new F-250!


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    This is our third truck purchased through Palm Bay Ford and they bend over backwards to make the customer happy. Service department is just as accommodating and professional all the way around. We are very happy with our F-250. Thank you!

    Does recommend this dealer
    Palm Bay Ford

    Thank you for your loyalty! We hope you enjoy your new F-250!


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  • Dave at Palm Bay Ford
    June 22, 2017

    Went in to look at a potential vehicle. Place is clean, large and associates are friendly. Dave helped me in finding what I wanted and answered al...

    Palm Bay Ford

    Thank you for the awesome review! Enjoy your new vehicle!


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    Went in to look at a potential vehicle. Place is clean, large and associates are friendly. Dave helped me in finding what I wanted and answered all questions I had. I left that day, enjoying the NO PRESSURE sales and friendly, funny banter with Dave Pariso. I returned later and bought my car after some negotiations. Sales staff matched the price I wanted and I had a straight forward buy from there on out. Both Dave and Forest were forthcoming with explanations and provided me with the best lender rate I qualified for. I am so happy with my new car and grateful to Dave and staff for their work. Thanks!

    Does recommend this dealer
    Palm Bay Ford

    Thank you for the awesome review! Enjoy your new vehicle!


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  • Bought a new Ford Fusion

    I dealt with Mickey Fields and Justin Jarek and I have to say it's the most smooth car buying process I've ever gone through, I would hands down r...


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    I dealt with Mickey Fields and Justin Jarek and I have to say it's the most smooth car buying process I've ever gone through, I would hands down recommend both of these guys to anybody looking for a vehicle. They were both very professional and extremely knowledgeable. All of my questions were answered in a satisfactory manner. I'll definitely be back to this dealership in the future for any of my automotive needs.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Purchasing A Car
    June 5, 2017

    I had gone to look at a used car at Palm Bay Ford, my salesman, David Weber, helped me out. Being a single woman, I was apprehensive about the buy...

    Palm Bay Ford

    Thank you for the amazing review! David thanks you for the kind words! Welcome to the Palm Bay Ford family!


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    I had gone to look at a used car at Palm Bay Ford, my salesman, David Weber, helped me out. Being a single woman, I was apprehensive about the buying experience. David went out of his way to make me feel comfortable with the car and the paperwork process. I got exactly what I asked for and he helped me through the process. That was the best car purchasing experience that I have ever had and would recommend everyone to ask for David Weber. He is the best!!

    Does recommend this dealer
    Palm Bay Ford

    Thank you for the amazing review! David thanks you for the kind words! Welcome to the Palm Bay Ford family!


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  • Won't be back for service
    May 29, 2017

    I had an issue with my 2004 Mustang where part of the exhaust broke off back in May 2016. I brought it to Palm Bay Ford because that's the most c...


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    I had an issue with my 2004 Mustang where part of the exhaust broke off back in May 2016. I brought it to Palm Bay Ford because that's the most convenient Ford dealership to my house and had used them in the past for routine maintenance. My vehicle didn't need to be towed there as the issue wasn't crippling, so I drove it there after chatting with them over the phone. I ended up working with Steven Rothe, who set me up with the inspection and subsequent consultation. He told me the part needed to be ordered, but that day was the last day he was working before a vacation so someone would order it the next day and there would be a 3-4 day turn around for me to get my car back. After waiting a week and hearing absolutely nothing back from anyone, I called the dealership. I got bounced around between 3-4 different people before finally getting someone who told me that the part mistakenly was not ordered and that they would try to get it as quickly as possible. A few days later, they called me to tell me they had the part and were going to be taking my car to an outside mechanic to install the part, which I thought was weird in itself but whatever. When I went to pick my car up, I ended up with Steven again who assured me that this wasn't a common mistake and presented me with my bill - which was exactly what I was quoted. Normally, I don't argue on things I agreed to, but I had also agreed to having my car fixed a week earlier than it was, so I asked what they would do to offset my inconvenience. They went to the Parts manager who gave it to me "at cost" (what do I know of the actual cost) which was a savings of a whopping $20. I don't trust the people at Palm Bay Ford to take care of my car anymore. Even my regular maintenance is done by other places because, frankly, I don't want to be mistreated again.

    Does not recommend this dealer
    Came in for service or repair

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