Lexus of Tucson - At The Automall

New 877-274-1842 877-274-1842
Service 877-294-3507 877-294-3507

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Reviews

Average Ratings

5.0
20 lifetime reviews.
  • Terrific easy transaction!

    This is my first Lexus purchase and I will definitely recommend Lexus of Tucson. Excellent communication from Todd and Pam from day one to the end...


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    This is my first Lexus purchase and I will definitely recommend Lexus of Tucson. Excellent communication from Todd and Pam from day one to the end. They worked with me since I don't live in Tucson and had to travel to purchase my RX350. Thank you for such an awesome experience!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Searching for new ride

    After I enter my info sale people keep email me and calling me. I think they are desperate want to get sales


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    After I enter my info sale people keep email me and calling me. I think they are desperate want to get sales

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Program Vehicle

    Bought a great program vehicle with low miles and excellent condition. Good price and good trade in for my vehicle. Joli was great to work with in...


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    Bought a great program vehicle with low miles and excellent condition. Good price and good trade in for my vehicle. Joli was great to work with in all phases of the deal!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Purchase of CPO NX - Smooth transaction

    We purchased a certified pre-owned NX from this dealership in Tucson. Everything went extremely well. Joli our salesperson made all the necessary ...


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    We purchased a certified pre-owned NX from this dealership in Tucson. Everything went extremely well. Joli our salesperson made all the necessary arrangements for our purchase. My husband drive the car back to Texas and she even had a large snack bag and water bottles to take with him on the trip. The car was for me and joli sent roses with him! Nice touch :))). This was the car we wanted with low mileage and the buying and financing process was very easy. We had attempted to purchase a car from a Lexus dealership in California and it was it was a very poor experience. All is well that ends well because we ended up at Lexus of Tucson Automall!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Purchase of a Used Lexus Rx350

    December 2016 Todd was very easy to work with. He found the car I was looking for and worked with me on the deal.

    Dealer Response

    Thank you for the feedback! We are so happy that Todd was easy to work with and very accommodating too. If there is anything else that we can do t...


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    December 2016 Todd was very easy to work with. He found the car I was looking for and worked with me on the deal.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the feedback! We are so happy that Todd was easy to work with and very accommodating too. If there is anything else that we can do to help you in the future, please come back and see us again!


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  • Lexus of Tucson review

    Jolie did a great job. After a 3 minute interview she knew exactly what type of auto we needed and what kind of deal we wanted. 20 minutes later t...

    Dealer Response

    We are so happy that you had a wonderful experience with us at Lexus Auto Mall! Joli is absolutely amazing, and she will go above and beyond for a...


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    Jolie did a great job. After a 3 minute interview she knew exactly what type of auto we needed and what kind of deal we wanted. 20 minutes later the deal was done. All went well. Jolie exceeded our expectations. Will strongly recommend her to our friends. A. Guevara MD

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We are so happy that you had a wonderful experience with us at Lexus Auto Mall! Joli is absolutely amazing, and she will go above and beyond for all of her customers. Please do come back and see us if there is anything else that we can do for you!


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  • Just purchased our second certified Lexus

    Just purchased our second certified Lexus and again pleased with professional service. Salesman was knowledgeable and very helpful making deal eas...

    Dealer Response

    Thank you so much for the feedback!! We are so happy to hear that you had a wonderful experience with us! We really try to go above and beyond for...


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    Just purchased our second certified Lexus and again pleased with professional service. Salesman was knowledgeable and very helpful making deal easy. Technical briefing was helpful and business/finance person was professional with never a hard sell on aftermarket products.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for the feedback!! We are so happy to hear that you had a wonderful experience with us! We really try to go above and beyond for all of our Lexus customers. We never, ever, hassle or pressure you into anything. We want to make sure that you get everything you want in your vehicle! If there is anything else that we can help you with, to come back and see us again!


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  • Super Thanks to Lexus at the Auto Mall.

    In a nut-shell, we are a working family. Had to sell one of our vehicles in 2013 to help ends meet after the recession made both the wife and I ...

    Dealer Response

    We are so very sorry to hear about that. The recession was a terrible, terrible time. But we could be happier that Aimee and Ken were able to help...


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    In a nut-shell, we are a working family. Had to sell one of our vehicles in 2013 to help ends meet after the recession made both the wife and I unemployed. Aimee Miller and Ken Demski went the extra mile to help us get into another vehicle and solve our transportation issues. After 3 failed attempts with other dealers I was ready to give up but, Lexus of Tucson came to the rescue. Great people that genuinely cared. Next vehicle will be from these folks. Big time THANKS!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We are so very sorry to hear about that. The recession was a terrible, terrible time. But we could be happier that Aimee and Ken were able to help you out as much as possible. They are really great people to work with and we are very lucky to have them in the Royal Family. We want you to walk away feeling great, especially with your new/used car! At Royal our customers come first, always! If there is anything else in the future that we can help you with, please come back and see us again. We are always here to help and answer as many questions as possible. Thank you again for the feedback and please enjoy your car!!


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  • Great deal, great experience

    Great experience, no pressure from professional sales and support people. Highly recommend the dealership.

    Dealer Response

    Thank you so much for the feedback!!!


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    Great experience, no pressure from professional sales and support people. Highly recommend the dealership.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for the feedback!!!


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  • Great Overall Experience

    They were truly interested in helping me buy the vehicle I wanted for my wife... not just to make the sale, but to meet my needs and make it work ...

    Dealer Response

    Thank you so much for your feedback!! We try our best to make sure that we help you out as much as possible! We always want you have a wonderful e...


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    They were truly interested in helping me buy the vehicle I wanted for my wife... not just to make the sale, but to meet my needs and make it work out as best as possible.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your feedback!! We try our best to make sure that we help you out as much as possible! We always want you have a wonderful experience.


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