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Reviews

Average Ratings

4.2
7 lifetime reviews.
  • Good experience

    Very professional! Straightforward service, no pressure!


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    Very professional! Straightforward service, no pressure!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great customer support

    I had a great experience at this dealership. The sales staff is very courteous and helpful. Steve from the sales team helped me pick the right car...


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    I had a great experience at this dealership. The sales staff is very courteous and helpful. Steve from the sales team helped me pick the right car for me.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • We are done here

    I previously purchased a car at this dealership. I need to replace that car as it was recently totaled. I went to Reydel as I appreciated the cust...


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    I previously purchased a car at this dealership. I need to replace that car as it was recently totaled. I went to Reydel as I appreciated the customer service I received the during the last purchase. When I asked for a returning customer loyalty discount. I was told "we are done here my the owner". Wasted several hours. New ownership changed everything!

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Friendly Staff

    I came to Reydel VW to test drive a 2012 Jetta GLI I saw on here (cars.com) the had me see the vehicle, but I for some reason though it had a sunr...


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    I came to Reydel VW to test drive a 2012 Jetta GLI I saw on here (cars.com) the had me see the vehicle, but I for some reason though it had a sunroof, although online it didn't say it did nor did it have picture of it, so that was entirely my error. Although I do find that a make or break deal for me my sales person, Doug, had me drive the car anyways. I did enjoy the ride which is why I feel like the manager pushed me to leave a deposit. Plus it was the end of the month. The next day they got me approved for a loan. the only thing that ticked me off was that the used sales person, Mo, called me 2 times within an hour because I didn't answer the first time. At 9:30 AM on a Saturday, I'm trying to sleep in. But, the second time I answered it and after getting my call forwarded a couple times they said that they would make sure I buy a car I love, so if the GLI wasn't it they would find something else. So I came in but I found out their WRX also did not have a sunroof although one of the managers the previous day said it did. So that plus the price I didn't even drive it. I test drove a 2012 Eos which I liked but it was making noises, especially upon braking. Mo, the used car manager showed me that it had new tires, rotors and brakes installed when it was traded in. He said the noise was because they car had been sitting for so long and as I drive it, it would go away. I'll be honest that's not a good answer because for 1, it's not good for cars to sit for long periods of time, and 2 I saw him jump it to let me test drive it, so that means it literally hasn't moved in months. And 3, the paperwork he showed me for the car was dated in April so that car has been sitting on their lot WAY too long. All that considered they weren't willing to budge on the 19k price of the car because it's certified. I'm not paying that much for something that sounds like that and that sat that long so I asked for my deposit back and they did give it back to me without a hassle. So, the staff is very friendly. Everyone there. The finance manager, Crystal, was a total sweetheart. I would tell people to buy a car here. However if you're looking for a used car, be sure you are 100% okay with the price you see online, because that's what you will be paying.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Great!

    So I was looking to trade in my car and to see what I can make happen with my Audi A3, as soon as I was interested in a car, they called me within...


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    So I was looking to trade in my car and to see what I can make happen with my Audi A3, as soon as I was interested in a car, they called me within 2 hours after closing time. They answered all my questions and were very helpful, unfortunately I couldn't get what I want because of my car that I have right now but that isn't their fault. Other than that, they are very helpful and are extremely quick at responding back to their customers or future customers.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Very Pleased!

    Bought a used Honda from Reydel VW in Edison. Was impressed with our salesperson Steve P. for his knowledge of the Accord considering it was a VW ...

    Dealer Response

    Thank You for your Kind Comments. We appreciate your business.


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    Bought a used Honda from Reydel VW in Edison. Was impressed with our salesperson Steve P. for his knowledge of the Accord considering it was a VW dealership. We had done research on the model and yet Steve was able to impart new info on the car - kudos Steve! Got a great price with very little haggling. Would definitely recommend this dealership!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank You for your Kind Comments. We appreciate your business.


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  • CUSTOMER FOR LIFE. THANKS

    Very easy to do business with....actually enjoyed the process of buying a car for the first time in my life...I used to be a Honda Person but got ...


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    Very easy to do business with....actually enjoyed the process of buying a car for the first time in my life...I used to be a Honda Person but got sick of the same same.....Reydel VW Thank You...I am with you for life

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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