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Reviews

Average Ratings

4.0
51 lifetime reviews.
  • Awesome customer service, mechanics and mangement

    I have bought a 2009 Cadillac Escalade Ext at The Highline Group and they took the time to work with me, fixed what ever issues I had with the car...


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    I have bought a 2009 Cadillac Escalade Ext at The Highline Group and they took the time to work with me, fixed what ever issues I had with the car and I would buy another vehicle from this business again. Awesome Customer Service, 2nd to none!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • the worst dealer

    very very poor faculties. will never recommend friends to come. always tries to sell other things


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    very very poor faculties. will never recommend friends to come. always tries to sell other things

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • 2010 mercury milan

    The manager John Fotopopolus e-mailed me to set up a test drive. I replied with questions about the vehicle including an open recall with no remed...


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    The manager John Fotopopolus e-mailed me to set up a test drive. I replied with questions about the vehicle including an open recall with no remedy. No reply after day. Obviously no interested in any buyer who is an informed consumer.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 3 found this review helpful. Did you?

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  • Tremendous experience

    Great job by everyone I dealt with. From ownership to sales to finance people to techs. Traded in got an excellent value for my vehicle. The ca...


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    Great job by everyone I dealt with. From ownership to sales to finance people to techs. Traded in got an excellent value for my vehicle. The car I went to look at and ended up purchasing was even nicer than stated in the ad. Low pressure courteous and professional all the way around. Will recommend to friends and buy there again....5 stars

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Experience, and Team from Sales to Service!

    I called on a Sunday and John answered, listened and understood my needs quickly. That week he had everything set up for me and fit my busy schedu...


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    I called on a Sunday and John answered, listened and understood my needs quickly. That week he had everything set up for me and fit my busy schedule. The entire team was very helpful (still are), caring and responsive. The process was made very simple and efficient!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Buying Experience and Solid People

    John took my call on a Sunday, listened and understood my needs. That next week I bought a car and the Sale, Service and Value were great. They've...


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    John took my call on a Sunday, listened and understood my needs. That next week I bought a car and the Sale, Service and Value were great. They've continued to be just as responsive and are always glad to fit my busy schedule.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • The highline group review

    It was an awesome buying experience. Very professional very friendly. Definitely would recommend.


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    It was an awesome buying experience. Very professional very friendly. Definitely would recommend.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great experience

    Emailed interest in a Volvo. Received a response after hours from John. Phoned on my way to facility did approval over phone with Greg. Test drove...


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    Emailed interest in a Volvo. Received a response after hours from John. Phoned on my way to facility did approval over phone with Greg. Test drove car. Agreed to purchase. Did paperwork and drove away in an hour and a half. They have some beautiful cars there! LOVE my new car!!! Thank you

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Do Not Buy From Them

    Dealership personal was horrible. Three days negotiating a deal when it came time to sign and pick up the car we were told "something" was wrong w...


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    Dealership personal was horrible. Three days negotiating a deal when it came time to sign and pick up the car we were told "something" was wrong with the title. It couldn't be fixed in a timely manner and offered a less desirable car. What they did was offer the car to low and wouldn't agree on their price.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Never responded

    Never responded to my email inquiry request. Inquired a car that's been sitting on their lot for some time. Have done the same thing with other de...


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    Never responded to my email inquiry request. Inquired a car that's been sitting on their lot for some time. Have done the same thing with other dealers, and they were cordial and responded, whether right away or after a day or two. I am out of state and rely on email interaction and detail gathering before investing the time and gas for a trip to the dealership. Car I asked about is still on its lot, and likely overpriced for its mileage. Oh well, live and learn.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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