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(662 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mac Haik Flowood from DealerRater.

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My sales consultant Cody Hughes was a delight to work

My sales consultant Cody Hughes was a delight to work with, he made the transaction of buying my truck a delight and he was very knowledgeable and accommodating to my needs. The entire staff from the General Manager to the Finance Manager tended to me like I truly mattered.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

ptantony2010, Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Cody's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. The Mac Haik Flowood Team

The dealership was very professional.

The dealership was very professional. I didn’t have a long wait , I definitely recommend to a friend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! The Mac Haik Flowood Team

Consumer response

Thank you

I was able to schedule my appointment online, my truck

I was able to schedule my appointment online, my truck was serviced at the given time for the appointment, and my repairs did not consume my day. The advisor kept me updated on their progress and I appreciated this more than anything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. The Mac Haik Flowood Team

Excellent customer service, friendly staff, no

Excellent customer service, friendly staff, no appointment needed, quality work. Would recommend their services to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. The Mac Haik Flowood Team

Needed Maintenance on my vehicle.

Needed Maintenance on my vehicle. Long wait due to parts being scarce, but it was worthwhile.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. The Mac Haik Flowood Team

The service tech was very nice and helpful while I was

The service tech was very nice and helpful while I was getting my Ram truck oil changed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! The Mac Haik Flowood Team

We love our sales team. Noah & His sales manager Hunter.....

We love our sales team. Noah & His sales manager Hunter.. They took the time to help my wife find the perfect vehicle. Noah went out of his way to make her very happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. The Mac Haik Flowood Team

Excellent service. Great sales man that called when the...

Excellent service. Great sales man that called when the vehicle came in and did everything he said he would. Great finance man.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. The Mac Haik Flowood Team

Larry’s knowledge of the vehicle and his professionalism...

Larry’s knowledge of the vehicle and his professionalism was great. This made us feel so welcomed and comfortable that we made the right choice in coming to Mac Haik to shop for a vehicle. Thanks again Larry

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. The Mac Haik Flowood Team

Joe is great at making sure you are taken care of! As a...

Joe is great at making sure you are taken care of! As a woman I felt like I was told things as I could understand and did not feel intimidated

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. The Mac Haik Flowood Team