David McDavid Honda of Frisco

Reviews

Average Ratings

4.5
891 lifetime reviews. Includes reviews of David McDavid Honda of Frisco from DealerRater.com
  • Excellent Service !!

    This was the our first car and honestly speaking we got the best deal and the nicest experience from McDavid. Right from the Auto Consultant Jesse...


    Show Full Review

    This was the our first car and honestly speaking we got the best deal and the nicest experience from McDavid. Right from the Auto Consultant Jesse Thompson with whom we dealt as well as rest of the guys which simplified the process of getting the whole process done. Kudos Mcdavid Honda for having so much lively and helpful people on-board. We have already recommended you guy's to our Family, Friends and Relatives.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

    Hide Full Review
  • Great Sales Experience

    David McDavid provided a very positive sales experience. The sales person, Jake, was extremely knowledgeable and offered information that actuall...


    Show Full Review

    David McDavid provided a very positive sales experience. The sales person, Jake, was extremely knowledgeable and offered information that actually could have resulted in us choosing a lower trim level. Ultimately, we moved up a trim level. from our original plans. There was no sales pressure and we felt like we got a reasonable deal. Even the finance guy did not exert undue pressure when we declined all the add-ons like extended warranty. I would call this a "non-sales" experience and rather a "buying experience". Good job.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Very helpful and patient
    October 14, 2017

    Showed up late around 8pm because I needed a new car after getting in an accident the week prior. Jesse was patient and stayed late even though hi...


    Show Full Review

    Showed up late around 8pm because I needed a new car after getting in an accident the week prior. Jesse was patient and stayed late even though his shift was over to help me get the car I needed. We ended up staying until 11pm but I drove out with an upgrade from the car I had previously thanks to Jesse. Was overall a fantastic experience!

    Does recommend this dealer

    Hide Full Review
  • Great customer service
    October 5, 2017

    I???ve been a McDavid Honda Frisco customer for 5 years and have always received great service. Last week I brought in my Accord for a routine oi...

    David McDavid Honda of Frisco

    Thank you very much for the lovely review Pete. We truly appreciate the time you took out of your busy day to write a review for Berkley.


    Show Full Review

    I???ve been a McDavid Honda Frisco customer for 5 years and have always received great service. Last week I brought in my Accord for a routine oil change and while I was there I mentioned to Elizabeth Tyler (the in-take lady) that I had damaged my side mirror a week earlier pulling into my garage and that I was concerned about the cost of a replacement mirror. Elizabeth left her desk and went outside, took a look at my car, saw that it was a bad paint transfer, and proceeded to spend about 10 minutes methodically removing the paint for me with some type of solution. I am in a wheelchair and have very weak hands (otherwise I would???ve removed the paint myself), but her eagerness to help me, and her overall pleasant attitude, was very much appreciated. Tangentially, last week, my mother, who was looking to purchase a used car, decided to buy a Honda Accord from you guys, in part due to my recommendation that she???d be treated very well at McDavid. I just wanted you to know that I was really impressed by Elizabeth, and that sometimes a simple paint removal from a customer???s side mirror can lead to a future vehicle purchase as well. Sometimes a small, kind gesture can go a long way in the service industry. Keep up the great work! Thank you, Pete P.

    Does recommend this dealer
    Came in for service or repair
    David McDavid Honda of Frisco

    Thank you very much for the lovely review Pete. We truly appreciate the time you took out of your busy day to write a review for Berkley.


    Hide Full Review
  • Awesome Used Consultant Gina!
    October 1, 2017

    Gina Neely was awesome helping me! Not a typical salesman. Found car online, emailed Gina, went to dealer 10 mins after that, and traded cars. Sim...

    David McDavid Honda of Frisco

    It was our pleasure selling you a vehicle and thank you for joining our family. I'm Glad you had a great experience with Gina and Tammie. Great ...


    Show Full Review

    Gina Neely was awesome helping me! Not a typical salesman. Found car online, emailed Gina, went to dealer 10 mins after that, and traded cars. Simple as that. Didn???t have to meet endless smarttalkers???only Gina and the finance/paperwork gal, Tammie, who was also pretty awesome. Thanks for the easy process, girls,

    Does recommend this dealer
    David McDavid Honda of Frisco

    It was our pleasure selling you a vehicle and thank you for joining our family. I'm Glad you had a great experience with Gina and Tammie. Great employees here at McDavid Honda of Frisco Sonia Heredia


    Hide Full Review
  • High Pressure Sales Tactics
    September 30, 2017

    Told them I had narrowed my search to 2 options and was 24-48 hours from a decision. They kept asking, "what will it take to buy tonight... what w...


    Show Full Review

    Told them I had narrowed my search to 2 options and was 24-48 hours from a decision. They kept asking, "what will it take to buy tonight... what will it take..." I asked twice for them to quit the high pressure tactics. They assumed I was comparing them to a deal from another Honda dealer; no, I hadn't pitted Honda against Honda, thanks for the idea though. Ultimately, I was told not to come back again unless it was "buying day". They didn't want me "wasting their time". Purchased another brand at a much better dealership the next day.

    Does not recommend this dealer

    Hide Full Review
  • Fast and easy.
    September 29, 2017

    Becky made this trip super fast and easy for me. She helped me find my perfect vehicle and for a great price. One hundred percent recommend Becky.


    Show Full Review

    Becky made this trip super fast and easy for me. She helped me find my perfect vehicle and for a great price. One hundred percent recommend Becky.

    Does recommend this dealer

    Hide Full Review
  • Wonderful Experience
    September 29, 2017

    I had conducted an extensive amount of research on my own prior to going to the dealership but there is some information that is difficult to obta...

    David McDavid Honda of Frisco

    Thank you very much for the review and great job to Melvin Jimenez for answering all your questions and providing you a great experience. Sonia H...


    Show Full Review

    I had conducted an extensive amount of research on my own prior to going to the dealership but there is some information that is difficult to obtain without being there in person. Melvin and the other staff were able to provide me with a personalized experience and were able to answer all my questions!

    Does recommend this dealer
    David McDavid Honda of Frisco

    Thank you very much for the review and great job to Melvin Jimenez for answering all your questions and providing you a great experience. Sonia Heredia General Manager


    Hide Full Review
  • Civic
    September 29, 2017

    Bought a civic at this dealership. Andy Montero helped us that day, awesome guy, took his time and explained everything in detailed! Nice place ...

    David McDavid Honda of Frisco

    Thank you for your recent purchase and joining the McDavid Honda of Frisco family. We appreciate your time in doing a review for Andy.


    Show Full Review

    Bought a civic at this dealership. Andy Montero helped us that day, awesome guy, took his time and explained everything in detailed! Nice place and friendly staff.

    Does recommend this dealer
    David McDavid Honda of Frisco

    Thank you for your recent purchase and joining the McDavid Honda of Frisco family. We appreciate your time in doing a review for Andy.


    Hide Full Review
  • great at making money, not so much about taking care of cust
    September 28, 2017

    Bought two cars from this dealer and a lot service work here. Looking back, I 'm not going back. They don't send out recall notices. My CRV now ha...

    David McDavid Honda of Frisco

    Greetings and thank you for bringing this to our attention. We have received your email contact and will be in touch to address your concerns. Tha...


    Show Full Review

    Bought two cars from this dealer and a lot service work here. Looking back, I 'm not going back. They don't send out recall notices. My CRV now have door actuator problems and just found out Honda offered to replace all of them in 2015. I was not notified by this dealer, even though I had my cars serviced there. They are great at making money, not so much about taking care of customers. Very disappointed! Not going back myself and letting my friends make the same mistake.

    Does not recommend this dealer
    Came in for service or repair
    David McDavid Honda of Frisco

    Greetings and thank you for bringing this to our attention. We have received your email contact and will be in touch to address your concerns. Thank you.


    Hide Full Review