David McDavid Honda of Frisco

Reviews

Average Ratings

4.3
902 lifetime reviews. Includes reviews of David McDavid Honda of Frisco from DealerRater.com
  • Excellent Service !!

    This was the our first car and honestly speaking we got the best deal and the nicest experience from McDavid. Right from the Auto Consultant Jesse...


    Show Full Review

    This was the our first car and honestly speaking we got the best deal and the nicest experience from McDavid. Right from the Auto Consultant Jesse Thompson with whom we dealt as well as rest of the guys which simplified the process of getting the whole process done. Kudos Mcdavid Honda for having so much lively and helpful people on-board. We have already recommended you guy's to our Family, Friends and Relatives.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

    Hide Full Review
  • Great experience
    December 6, 2017

    We have bought several cars from David McDavid Honda of Frisco and each experience has been great. Each process has been in a timely manner and ev...


    Show Full Review

    We have bought several cars from David McDavid Honda of Frisco and each experience has been great. Each process has been in a timely manner and everyone has been very friendly.

    Does recommend this dealer

    Hide Full Review
  • unhappy
    November 20, 2017

    My son bought a used car recently there and Jesse the salesman was fine. Noticed scratches on the window and wanted it fix before we buy it. Firs...

    David McDavid Honda of Frisco

    Hello and thank you for bringing this to my attention. Please reply in a private message with your name and contact information as well as your so...


    Show Full Review

    My son bought a used car recently there and Jesse the salesman was fine. Noticed scratches on the window and wanted it fix before we buy it. First they said they would it for $100 extra but after pushing it, they agreed to fix it, that is according to our finance manager Ron. Well mom and I left and my son drove the car home later that evening. Guess what? The window was not fixed! Also after looking at the contract, the finance manager took it upon himself to add extras to our contract without our knowledge, such as a Key Replacement Warranty - $499. A ResistAll Appearance Package - $889 and a 2 year/24000 warranty in which we directly told him we did not want, for $2200! Total cost of these extras $3588! And he even told us beforehand that he would throw in the 2 yr warranty, paid by them. That was a flat out LIE!!! We went the next day and had 2 other finance managers,(because Ron was off, how convenient), help us to straighten this out, (which I think they could have done better but I don't know) but at least they helped. You would think the finance director would have helped solve this matter or at least show their face or make themselves known, because they're reputation is on the line. This tells me the director is part of this problem and knows it but I guess they don't care or had more important matters to take care of. So anyway, you people out beware! Look over your contract VERY CAREFULLY and have them EXPLAIN EVERY PAGE before you sign any of it!!! Don't let time, being rushed, and feeling excited overcome your senses because it probably will hurt you in the end. TAKE YOUR TIME AND BE VERY CAREFUL AND METICULOUS!!! These types are NOT your friends and they will try to get as much money out of you as possible, even to the point of deception, which ends up taking your money. This is so sad! Where is the honesty in these types of businesses? Someone show me please, I will shop there. I hope the pain, ignorance, and stupidity on our part will help others to be aware and informed. And be aware of Ron the finance manager and the finance dept., or finance director, who is faceless and/or shameless. BEWARE OF THE GHOSTLY FINANCE DIRECTOR AND THE FINANCE MANAGER RON!!!!!

    Does not recommend this dealer
    David McDavid Honda of Frisco

    Hello and thank you for bringing this to my attention. Please reply in a private message with your name and contact information as well as your son and we will be in touch. Thank you.


    Hide Full Review
  • Dishonest finance Manager
    November 20, 2017

    After negotiating a payment with Gina over the phone I drove from Austin to this dealership. Gina told me a number that we agreed on and said the ...

    David McDavid Honda of Frisco

    I am disappointed to hear that this happened Brandon. I responded to your review on Facebook. At your earliest convenience, please give me a call ...


    Show Full Review

    After negotiating a payment with Gina over the phone I drove from Austin to this dealership. Gina told me a number that we agreed on and said the Finance Manager was confident he could do it. After arriving the pre-owned vehicle was just as described and even gave me a prelimanary finance sheet with the agreed upon payment on it to sign. I was sent to the finance manager who said he could no longer do the payment that was agreed upon. Despite my extreme frustration I could not pass up the price and condition of the vehicle. Afterwards I told Gina who said she would inform her manager. That was on a Friday and as of the following Monday had received any call from management.

    Does not recommend this dealer
    David McDavid Honda of Frisco

    I am disappointed to hear that this happened Brandon. I responded to your review on Facebook. At your earliest convenience, please give me a call at 972-731-3001 so that I may hear more about your experience and address your concerns. Thank you and I look forward to hearing from you. Sonia Heredia, General Manager


    Hide Full Review
  • Bought an si
    November 8, 2017

    Ash Khalid was a great sales man . Showed me things about the civic si and went threw it overall a couple of times . Very good service , even stay...

    David McDavid Honda of Frisco

    This is wonderful to hear! We appreciate your business and hope to have the opportunity to work with you again in the future. Sonia Heredia, GM


    Show Full Review

    Ash Khalid was a great sales man . Showed me things about the civic si and went threw it overall a couple of times . Very good service , even stayed late to finish up with me and it went great ...

    Does recommend this dealer
    David McDavid Honda of Frisco

    This is wonderful to hear! We appreciate your business and hope to have the opportunity to work with you again in the future. Sonia Heredia, GM


    Hide Full Review
  • Excellent service
    November 4, 2017

    This was my first time buying a car and Ash Khalid made the process so easy. My civic is the best thing that???s happened, my first big purchase a...


    Show Full Review

    This was my first time buying a car and Ash Khalid made the process so easy. My civic is the best thing that???s happened, my first big purchase and I couldn???t be anymore happier!

    Does recommend this dealer

    Hide Full Review
  • Excellent Ash Khalid
    November 4, 2017

    Ash Khalid was our salesman and he???s honestly the best he made sure to give us the best deal and really good guy would recommend him to anyone


    Show Full Review

    Ash Khalid was our salesman and he???s honestly the best he made sure to give us the best deal and really good guy would recommend him to anyone

    Does recommend this dealer

    Hide Full Review
  • Responsive with no sales pressure
    October 26, 2017

    Keith made the sales process easy and efficient. I needed to replace the family car in an extremely busy week, during which my husband underwent ...

    David McDavid Honda of Frisco

    Thank you so much for your business Sandra! I am glad to hear that Keith took such good care of you. Congrats on you new ride as well. Sonia Hered...


    Show Full Review

    Keith made the sales process easy and efficient. I needed to replace the family car in an extremely busy week, during which my husband underwent back surgery. Keith responded immediately to all my inquiries and coordinated with me during the process as I juggled work and family responsibilities. Through it all Keith was pleasant and patient, helping me make my final decision without any sales pressure whatsoever. In the end, I got the exact car I wanted at a great price. Everyone I worked with a the dealership was friendly and polite. I would definitely return to this dealership if I am ever in the market for another Honda.

    Does recommend this dealer
    David McDavid Honda of Frisco

    Thank you so much for your business Sandra! I am glad to hear that Keith took such good care of you. Congrats on you new ride as well. Sonia Heredia, GM


    Hide Full Review
  • Thank you
    October 22, 2017

    Great help and a true advocate. Thank you for taking your time with us. We appreciate you being a quality, caring, and patient man. Bless you sir.


    Show Full Review

    Great help and a true advocate. Thank you for taking your time with us. We appreciate you being a quality, caring, and patient man. Bless you sir.

    Does recommend this dealer

    Hide Full Review
  • New Pilot
    October 21, 2017

    Keith Burr and Darvood Bayat and Jordan Johnson were terrific. Up front and to the point. Overall, a difficult situation made easy. THANK YOU VERY...


    Show Full Review

    Keith Burr and Darvood Bayat and Jordan Johnson were terrific. Up front and to the point. Overall, a difficult situation made easy. THANK YOU VERY MUCH

    Does recommend this dealer

    Hide Full Review