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Reviews

Average Ratings

4.6
Average based on 70 reviews
  • Out of State customer very pleased with service

    Being 3 states away, the salesman gave me detailed info to make a confident purchase decision, since I never saw the car in person. Sam, in financ...

    Dealer Response

    Hello, Joel, Thank you for so much for your complementary review; indeed, you are kind with your words:) I am glad you are enjoying your qualit...


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    Being 3 states away, the salesman gave me detailed info to make a confident purchase decision, since I never saw the car in person. Sam, in finance, made the financing very easy. They even arranged transportation for the car to be delivered to my door in Indianapolis. The car is everything I saw online and more. My newly acquired S500 is great car. From Sales to delivery, Kingstowne Motorcars gave me excellent service and I highly recommend them to anyone wanting to purchase a quality car in Virginia or out of state.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Hello, Joel, Thank you for so much for your complementary review; indeed, you are kind with your words:) I am glad you are enjoying your quality vehicle. Once again, thank you so much for your business!


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  • Excellent service

    This dealership sells from mercedes and bmw all good models in a good state. Both the buying process and the customer service were done without an...


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    This dealership sells from mercedes and bmw all good models in a good state. Both the buying process and the customer service were done without any problems. There is nothing i could complain about this dealership. If you buy a car from bill, shawn or sam, you definitely won´t regret it. Best dealership i have ever seen.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Excellent dealership

    From all dealerships in virginia and nearby you get good used cars. All salesmen are kind and very competent. The car was in a good state when i b...


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    From all dealerships in virginia and nearby you get good used cars. All salesmen are kind and very competent. The car was in a good state when i bought it. So if you buy a car from this dealership you don't need to worry about anything.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Best dealership in virginia

    From all dealerships in virginia, kingstowne motorcars offers an excellent service for his customers. I personally had no problems regarding the q...


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    From all dealerships in virginia, kingstowne motorcars offers an excellent service for his customers. I personally had no problems regarding the quality of my car. All dealers make a good job. They are very competent in their field. If you are looking for good used cars, you should definitely go to Kingstowne Motorcars.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Excellent Exp, No Pressure, Good Price, Great Car

    We recently purchased a 2012 BMW 328i Convertible from Kingstowne Motorcars and were pleasantly surprised. Being from out of state, we were a bit...


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    We recently purchased a 2012 BMW 328i Convertible from Kingstowne Motorcars and were pleasantly surprised. Being from out of state, we were a bit skeptical, but after a visit we were sold. We got a great car at a very good price with no sales pressure from anyone. Bill and Sam were great and worked closely with us as we settled with our insurance company on our total loss claim. Do yourself a favor and pay them a visit, you won’t be disappointed!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Excellent experience, great dealer, very happy

    We purchased a 2015 Traverse from Kingstowne. Ali was very helpful and provided great information and service. We couldn't be happier with the car...


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    We purchased a 2015 Traverse from Kingstowne. Ali was very helpful and provided great information and service. We couldn't be happier with the car. It is exactly what we wanted.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Excellent Customer Service and Great Cars

    This is the SECOND time I have brought a great luxury car from Sam! Both times have been an excellent experience! The customer service is great, t...


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    This is the SECOND time I have brought a great luxury car from Sam! Both times have been an excellent experience! The customer service is great, the cars are awesome, the mileage is always low, and the price is always great! Both times purchasing vehicles have been hassle free, in fact both of my transactions have taken place in less than an hour. I recommend this dealership to anyone looking for a great vehicle without the hassle other dealerships give you. Be sure to ask for Sam!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Horrible

    Bought a 2008 BMW 335i, sold it one year later that is how much of a problem that car was. They buy cars from auctions, detail them really nice an...

    Dealer Response

    Hello, Sebastian, We are sorry to hear about your vehicle. I am surprised that you never called us to address this issues, or we would have reso...


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    Bought a 2008 BMW 335i, sold it one year later that is how much of a problem that car was. They buy cars from auctions, detail them really nice and puts them up for sale. they have a lousy service area on site ran by a bunch of inexperience mechanics. stay away. i know the prices are tempting, but in the end you are going to get burned.

    Shopped for a used car
    Does not recommend this dealer
    Did make a purchase
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    Dealer Response

    Hello, Sebastian, We are sorry to hear about your vehicle. I am surprised that you never called us to address this issues, or we would have resolved it for sure. Please call to discuss. Sean(571-379-7330).


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  • Great Price, Quality Car, Excellent Cust Service

    Kingstowne Motorcars is truly one of the best used car dealers to date. First, all their cars are top quality used cars and their service is grade...

    Dealer Response

    Hello, Vince, Thank you so much for you complements. We are happy that you are satisfied with your purchase. Thank you so much again for your b...


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    Kingstowne Motorcars is truly one of the best used car dealers to date. First, all their cars are top quality used cars and their service is grade "A"! I was fortunate enough to buy a 2008 VW GTI from Kingstowne, these type of vehicles they don't normally carry, non-luxury class. When compared to other dealers throughout DMV, this car was super clean and the price was far below they're competitors. Shawn and Rosy were extremely professional and followed through every commitment. Shaw fixed a problem which was identified earlier and Rosy helped me in registering my vehicle in a timely manner. They even provided additional administration work due to me moving between DC to VA at no extra cost. These guys are awesome and trustworthy! I'm already planning to buy my next car with Kingstowne Motorcars!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Hello, Vince, Thank you so much for you complements. We are happy that you are satisfied with your purchase. Thank you so much again for your business, and please let us know if you need any future assistance.


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  • Cared for cars

    My husband and I had been searching for a VW eos every day for weeks. We visited several dealerships and the cars would always look one way online...

    Dealer Response

    Hello, Amber, Thank you so much for your business, and please let us know if you need any assistance in the future.


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    My husband and I had been searching for a VW eos every day for weeks. We visited several dealerships and the cars would always look one way online and be dirty and worn in person. When we came across Kingstowne MotorCars this was not the case, the car that I saw online was well kept and relatively clean so I felt I wasn't buying a second rate vehicle. Sam wasn't pushy or the typical "car sales guy" but understood our needs and budget and helped us work through finalizing our purchase. The only reason I didn't give them 5 stars was when I initially emailed the dealership, they were very abrupt and didn't seem as helpful until I showed up there the next day (despite being 1 1/2 hours away). However, overall it was a good experience!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, Amber, Thank you so much for your business, and please let us know if you need any assistance in the future.


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