Reviews

Average Ratings

4.3
125 lifetime reviews. Includes reviews of Star Cars Auto Mall from DealerRater.com
  • Awesome Prices and service

    Awesome service The People who helped me Gave me advice on what car to get because to be honest i didnt know exactly what i wanted But they were r...


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    Awesome service The People who helped me Gave me advice on what car to get because to be honest i didnt know exactly what i wanted But they were really friendly and it felt good to have people who you've never met before help and be nice the way they were Bought My self A new Bmw and i was in love with it Great price Will definitely buy from them again #NewBmw

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • The eases buy ever
    October 15, 2017

    Shakim Butler was easy to work with , Excellence service .made sure we understood the jeep that we bought.Any body looking for a car or a jeep i ...


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    Shakim Butler was easy to work with , Excellence service .made sure we understood the jeep that we bought.Any body looking for a car or a jeep i will bring the to the man with a master plan.

    Does recommend this dealer

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  • Good service
    September 23, 2017

    Michael Lucas, kept a very professional demeanor while being attentive and very patient in addressing all of our questions and/or concerns. He als...


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    Michael Lucas, kept a very professional demeanor while being attentive and very patient in addressing all of our questions and/or concerns. He also worked with us to ensure that we would receive the best possible price for our vehicle.

    Does recommend this dealer

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  • NO ONE BETTER
    September 19, 2017

    If you are in the market for a SUV Jeep is definitely the way to go. Go and see Michael Lucas. He was the BEST sale person I could have asked for....


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    If you are in the market for a SUV Jeep is definitely the way to go. Go and see Michael Lucas. He was the BEST sale person I could have asked for. He took his time and got me exactly what I wanted. Best car buying experience.

    Does recommend this dealer

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  • Best!

    If you need a SUV this is the place to go. Michael Lucas was the best sales person a guy could ask for. Only person to ask for at this place. The ...


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    If you need a SUV this is the place to go. Michael Lucas was the best sales person a guy could ask for. Only person to ask for at this place. The dealership and Michael really helped me out.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great experience
    September 18, 2017

    THEY ARE UNDER NEW MANAGEMENT!!!Went to try get a car. Not only did i get a car, i git a brand new jeep with almost no money down. Every other dea...


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    THEY ARE UNDER NEW MANAGEMENT!!!Went to try get a car. Not only did i get a car, i git a brand new jeep with almost no money down. Every other dealer i went to they denied me. The sales guy justin page did his thing. He went above and beyond to help me. I didnt leave until 10:30 at night getting the deal done. His boss rick and finance guy phil was great also during the whole process. Thanks for the great opportunity.

    Does recommend this dealer

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  • Gteat experience

    I went to try trade my truck. I was able to get a brand new jeep with bad credit. My salesman justin page worked tremendously to get a deal done f...


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    I went to try trade my truck. I was able to get a brand new jeep with bad credit. My salesman justin page worked tremendously to get a deal done for me with help from the finance manager phil and the boss rick. Im enjoying my new truck. They got me a new truck when i gave up. Thanks

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Have them take a pic before you waste your time.

    Called about a vehicle that came up on cars.com. I was assured the vehicle was there, "I'm staring right at it" was what I was told. So I get a co...


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    Called about a vehicle that came up on cars.com. I was assured the vehicle was there, "I'm staring right at it" was what I was told. So I get a confirmation call from Selenia, the sales person confirming our appt. so I drive in Friday afternoon traffic from NJ to see the car, I get there in 3 hours only to be told the car went to auction. Everyone shrugged their shoulders. This place sucks, the left hand doesn't know what the right hand is doing. I will also Complete chryslers survey on line. Make sure you google the car on a satellite so you personally can make sure it's in stock. God forbid someone got out of their chair to see if it was actually there. I've never seen a dealship like this. Thanks for nothing Star!!

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • I went in with my Chrysler 200 to change orc module
    June 14, 2017

    The worst dealer and service shop period. I went in to change my orc module for my Chrysler 200 the head technician blew up my air bags. He forgot...


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    The worst dealer and service shop period. I went in to change my orc module for my Chrysler 200 the head technician blew up my air bags. He forgot to disconnect the battery and he is head of the technicians. Wow and then he cut the airbags and wanted me to drive off with it and go settle it with insurance. Really , luckily the insurance paid for some the work and airbags. But they are the worst service shop I've ever experienced. Avoid them Even if they lure you in with their prices. That is my advice to the people out there

    Does not recommend this dealer
    Came in for service or repair

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  • These guys are straight up thieves!!
    May 2, 2017

    Do not go to this dealership at all costs. This dealership is why people hate buying cars and they are the definition of a stealership. They will ...


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    Do not go to this dealership at all costs. This dealership is why people hate buying cars and they are the definition of a stealership. They will straight up try and rob you of your money. I went to this dealership because they were the only dealer in my area that had a dodge charger with the color and options I wanted. I drove over 200 miles to get this car and they new it. When I walked in, they would not let me see the car or test drive it. Right off the bat, they threw a payment number at me that was complete BS. I asked them to show me how they broke down the numbers and they would not give me the numbers. I then wrote down the numbers that I wanted and what the payment would be, which was almost 100 less a month then what they were trying to tell me. After we agreed on the price of the car and my trade, they made me wait for HOURS!! I got there at 12 pm and we had the numbers agreed on within 30 minutes. I did not get to see the finance manager for 4 hours and when I got in to see him, they must of thought I was an idiot and just sign the paperwork because the monthly payment was at the original payment again. Then they try and tell me that I won't be getting the rebates that Chrysler was offering on my car and that my plates would cost 700 dollars to get from NJ, which was completely wrong. Also, they tried upping the price of the car over 2000 dollars OVER MSRP!! After I called them our again about this, they made me wait another hour to verify the rebates. After that, they still would not honor the price of the car and kept trying to say that the "internet price" on the website was the best they could do and would not even honor that if I did not have it printer off. The "Internet Price" on their website was MSRP. After them finally honoring the price we originally agreed on, I signed off on everything. Well, today I got my plates from them, but instead of getting new plates and registration, plus the difference in the registration and what I paid, I got my original plates that were on my trade and a registration that expires in 3 months. The transfer was 85 bucks, but they took 650 from me and never gave me the difference. Needless to say, never give this dealership you time or your money. Dodge will be getting a call from me today because I am not letting them get away with this.

    Does not recommend this dealer

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