[{"id":281891,"personPtyId":36601994,"firstName":"Mark","lastName":"Hofrichter","titleText":"Finance Director","emailTxt":"markh@billkayford.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":86,"imageUrl":"https://cdn-user.dealerrater.com/images/86bdff6f2829.jpg","drDealerId":5054,"dealerEmpStartDtUtc":"1401580800","industryStartDtUtc":"673056000","certifiedEmployee":true,"deptDscrp":"Finance"},{"id":307286,"personPtyId":35805630,"firstName":"Dustin","lastName":"Collins","titleText":"General Manager","shortBioText":"Dustin grew up with a passion for cars and talking with people. At the age of 17 in 1997 he began selling fords. He has held several top manager positions inside the dealership and was a owner of his own used car business for 10 years. Dustin loves cars and interacting with customers and the excitement each deal brings in every day!\r\n\r\nIn his spare time he enjoys spending time with his family, loves driving fast cars, and he is a Die Hard Chicago bears fan and Black-hawks fan.\r\n\r\nStop in today, and get your new car.","emailTxt":"dcollins@billkayford.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":75,"imageUrl":"https://cdn-user.dealerrater.com/images/b6757c86fc6a.jpg","drDealerId":5054,"dealerEmpStartDtUtc":"1451606400","industryStartDtUtc":"859852800","certifiedEmployee":false,"deptDscrp":"Management"},{"id":288088,"personPtyId":35800980,"firstName":"Mark","lastName":"Burklow","titleText":"Sales Consultant","emailTxt":"mburklow1@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":26,"imageUrl":"https://cdn-user.dealerrater.com/images/1440d64aac89.jpg","drDealerId":5054,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":195390,"firstName":"OC","lastName":"Glover","titleText":"Sales Consultant","emailTxt":"ocglover@yahoo.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":30,"imageUrl":"https://cdn-user.dealerrater.com/images/users/noelrivera/e6e4b054-b471-43b5-b10f-0e43aa452ad4.jpg","drDealerId":5054,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":402419,"personPtyId":36675739,"firstName":"Corey","lastName":"Hanalla","titleText":"Salesman","shortBioText":"","emailTxt":"khanalla@billkayford.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":45,"imageUrl":"https://cdn-user.dealerrater.com/images/624c80f36cbf.jpg","drDealerId":5054,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":477085,"firstName":"Amanda","lastName":"Zeilstra","titleText":"Internet sales","shortBioText":"Ive Been in BDC field for a little over 3 years. Prior to coming in the Dealership Industry, I had gone to school for cosmetology. Previously worked at South Oak Dodge in the BDC department also. I am a mother of a 7 year old boy, and a 1 year old girl. I enjoy spending my free time with my family, and taking my children on mini trips To our cottage in Wisconsin Dells.","emailTxt":"Azeilstra@billkayford.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/541ed775be36.jpg","drDealerId":5054,"dealerEmpStartDtUtc":"1475280000","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":476020,"firstName":"Alexandria","lastName":"Aymer","titleText":"Bdc Rep","emailTxt":"Aalley@billkayford.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/d2165e95836b.jpg","drDealerId":5054,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":344500,"personPtyId":35803806,"firstName":"Dan","lastName":"Wood","titleText":"Sales","emailTxt":"dwood@billkayford.motosnap.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":23,"imageUrl":"https://cdn-user.dealerrater.com/images/8698e3267c65.jpg","drDealerId":5054,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":281729,"personPtyId":36881213,"firstName":"Daniel","lastName":"Masoud","titleText":"Sales Consultant","shortBioText":"I have been with Bill Kay Ford for over 4 year now. I truly believe and love the Ford product. It is the ultimate driving machine. I take pride in showing my customers the reason Ford is fantastic. Caring for our customers is a priority. Bill Kay Ford is by far the best dealership I have worked for!","emailTxt":"dmasoud@billkayford.motosnap.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":45,"imageUrl":"https://cdn-user.dealerrater.com/images/3ae2c25edb84.jpg","drDealerId":5054,"dealerEmpStartDtUtc":"1409529600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":346457,"personPtyId":35804008,"firstName":"Will","lastName":"Wilson","titleText":"Sales Consultant","emailTxt":"ebcconnect@gmail.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":33,"imageUrl":"https://cdn-user.dealerrater.com/images/2a4a9833dea2.jpg","drDealerId":5054,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":281893,"personPtyId":36250276,"firstName":"JT","lastName":"Triplett","titleText":"Management","emailTxt":"jtriplett@billkayford.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":22,"imageUrl":"https://cdn-user.dealerrater.com/images/3bf5dacb7301.jpg","drDealerId":5054,"dealerEmpStartDtUtc":"1238544000","industryStartDtUtc":"912470400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":438862,"personPtyId":36950810,"firstName":"Juan","lastName":"Hurtado","titleText":"Salesman","shortBioText":"Fluent in Spanish. \r\n\r\nAfter being in the Real Estate Business, he transitioned himself into selling cars when the market crashed.\r\nHe began working for Toyota and he is now closer to home and happy to be a part of our family here at Bill Kay Ford!\r\n\r\nIf you are in the market for a new or pre owned vehicle stop by and ask for JUAN !","emailTxt":"Jhurtado@billkayford.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":20,"imageUrl":"https://cdn-user.dealerrater.com/images/7b070f8a00da.jpg","drDealerId":5054,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":553088,"firstName":"Patrick","lastName":"Serratore","titleText":"Service Manager","emailTxt":"pserratore@billkayford.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/3075207b2316.jpg","drDealerId":5054,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":553110,"firstName":"Charles","lastName":"Brunt","titleText":"General Sales Manager","emailTxt":"cbrunt@billkayford.com","combinedRecentReviewCnt":2,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/865498184656.jpg","drDealerId":5054,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":553090,"firstName":"Dion","lastName":"Grace","titleText":"Sales Consultant","emailTxt":"dgrace@billkayford.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/d3c453f281b8.jpg","drDealerId":5054,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":402420,"personPtyId":35808158,"firstName":"Kima","lastName":"Montgomery","titleText":"Internet Manager","shortBioText":"Shakima has been in the BDC field for over 5 years. New to the Bill Kay Auto group. Since she has been here she has consistently been number #1 in the internet department and enjoys helping customers every day. Now I've progressed to the BDC Internet Manager.","emailTxt":"smontgomery@billkayford.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/8c680468abce.jpg","drDealerId":5054,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":553081,"firstName":"Aijalon","lastName":"Walker","titleText":"internet sales","emailTxt":"awalker@billkayford.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/7fb96f10e3a9.jpg","drDealerId":5054,"dealerEmpStartDtUtc":"1530403200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":553109,"firstName":"Amanda","lastName":"Hillman","titleText":"Internet Sales","emailTxt":"ahillman@billkayford.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/7ebeade701b5.jpg","drDealerId":5054,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":553087,"firstName":"Brian","lastName":"Hyatte","titleText":"Sales Consultant","emailTxt":"bhyatte@billkayford.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/136e4e8124d5.jpg","drDealerId":5054,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":555053,"firstName":"Dave","lastName":"Edwards","titleText":"Sales Consultant","emailTxt":"dedwards@billkayford.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/bcd4f49d2a09.jpg","drDealerId":5054,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":553111,"firstName":"Joe","lastName":"Venturella","titleText":"Sales Consultant","emailTxt":"jventurella@billkayford.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/77d982b6be3a.jpg","drDealerId":5054,"certifiedEmployee":false,"deptDscrp":"Sales"}]
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 7:00 PM

Bill Kay Ford Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

8:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2004

At Bill Kay Ford in Midlothian our goal is simple. We want to be the best Ford dealer in the Chicagoland area. We know t

...

hat auto shoppers want low prices and superior service when searching for that perfect car, truck, minivan, or SUV. Our no-nonsense way of selling vehicles is what our customers want! Our motto is "We do it your way at Bill Kay".

"See How Little you pay when you buy from Bill Kay Ford"

Sell & Trade

Sell or Trade-in Your Car for Cash
Dealers are constantly looking for used inventory. Request an appraisal to find the cash or trade-in value of your car.
Request an Appraisal

Service

Fluid Top-Off

Complimentary

Multi-Point Inspection

Complimentary

Battery Service

Complimentary

Wiper Blade Replacement

$19.96 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
631 lifetime reviews. Includes reviews of Bill Kay Ford from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 15, 2018

    Great job on the car service. Communicated what was found and what was needed and got back to me about when to pick the car up

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Bill Kay Ford

    Thanks for the review. Tom and Bill Kay Ford Dealership team appreciates your positive feedback. Look forward to servicing you form many years to com...e!

  • 4.8 out of 5
    October 15, 2018

    love the online appt scheduling, I always am impressed with the friendly, accommodating employees, and fast service. I will definitely recommend to others... and return myself.

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Bill Kay Ford

    Thank you for sharing this great review about the Bill Kay Ford Dealership. We are thrilled that you enjoyed your experience. Oc, Mark and the rest of... the Bill Kay Ford team look forward to working with you again in the future.


    Worked with:
    Mark Burklow

    Sales Consultant

    (5.0) 26 reviews

    OC Glover

    Sales Consultant

    (5.0) 30 reviews

  • October 17, 2015

    Great atmosphere, nice people and they made the process very easy and stress free ... For my next car I won't go anywhere else..

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Stanley, we really appreciate you taking the time to fill out a review for us. Your kind words are greatly appreciated!! Eric Jones

  • 5.0 out of 5
    October 15, 2018

    I saw f150 on the website and made inquiry about it. After exchanging text messaged with Allie from Bill Kay Ford about car, price, discounts and rebates... I agreed to think abut purchasing this truck. The next day I got the phone call from Bill Kay Ford. It was Charles GSM. He introduce himself and we schedule appointment for Saturday at 2 PM. I was a little bit early but they greeted me at the door. It was Charles himself and Dion Grace salesperson. Dion got the car ready for the test drive and Charles start working on the money numbers. In the meantime finance manager was advise that we working on the deal. The price was right, paperwork was half way ready, the fastest deal ever. Everybody was very friendly, Charles, Dion and Joe O'Neil finance manager. No hidden fees, no tricks. I live north suburbs and I have two ford dealership within 15 min drive but I'm glad that I drove 1h south to make the deal. Very Happy owner of new F150

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Bill Kay Ford

    Thanks you so much for sharing your car buying experience. Ally, Dion, Charles and the Bill Kay Ford Dealership team appreciates your feedback! Our go...al is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be "five stars", We hope your enjoying your new F-150, please come back to visit anytime!


    Worked with:
    Alexandria Aymer

    Bdc Rep

    (5.0) 7 reviews

    Charles Brunt

    General Sales Manager

    NOT RATED

    Dion Grace

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    October 13, 2018

    I spoke to Amanda over the phone and told her what I was looking for. Charles called to introduce himself and confirm my needs and arrival time. I was... scheduled to arrive at 530p. As I was turning into parking lot Emanuel called and met me at the door. He immediately began to show me a vehicle (that I actually saw on the website). When I sat with Mark he thoroughly explained everything and I signed the paperwork. I was in/out in about 2 hours with my new vehicle. I will be referring others to you. THANK YOU FOR EVERYTHING!!

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Bill Kay Ford

    Congratulations on your New car, Amanda, Emmanuel, Charles, Mark and the rest of the Bill Kay Ford Team appreciates your positive feedback! It is wond...erful to hear that we provided you with exceptional service. Look forward to seeing you for many years to come.


    Worked with:
    Mark Hofrichter

    Finance Director

    (4.8) 86 reviews

    Amanda Zeilstra

    Internet sales

    (5.0) 17 reviews

    Charles Brunt

    General Sales Manager

    NOT RATED

  • 5.0 out of 5
    October 13, 2018

    Encontre el carro que estaba buscando en el color que queria muy buen trato a mi familia y a mi y me explicaron muy bien las opciones de mi compra

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Dustin Collins

    General Manager

    (5.0) 75 reviews

    Juan Hurtado

    Salesman

    (4.7) 20 reviews

  • 5.0 out of 5
    October 12, 2018

    Thanks to Carlos, Thomas & Jefferson for fixing my tire after many visits. You made me feel welcome every time and put me at ease. -Carol

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Bill Kay Ford

    Thanks for taking the time to share your experience. Carlos and the rest of the Bill Kay Ford Team appreciates your positive feedback, We look forward... to servicing you for years to come.

  • 5.0 out of 5
    October 11, 2018

    never disappointed with this center. I have had our cars serviced here for almost 700,000 miles of happy Ford ownership. They have always treated me well.

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Bill Kay Ford

    Thanks for allowing the Bill Kay Ford Team to provide you with a excellent service experience we strive to provide all our customers. We look forward ...to working with you again in the future,

  • 5.0 out of 5
    October 10, 2018

    From the time i called to get it serviced till i picked it up Tom was great i had a recall done a remote start added and he looked at a problem i had happen... to me but all was great,

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
  • 4.4 out of 5
    October 9, 2018

    I scheduled a 1230 oil change and by 145 my car had not even been started. I had many other errands to run that day and before I could even get upset the... manager was working to make it right. He offered to take care of my oil change this visit and when I said I can no longer waste more of my time to wait he offered me a loaner car to do my other errands AND offered to take care of my oil change the next time. I have been disappointed a few times in the past waiting over 2hrs for a scheduled oil change and this is the first time I felt someone cared to make me happy for their backed up schedule. I like to support local businesses which is why i keep coming back. Huge thank you to the manager. I think his name was Patrick.

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    4.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Bill Kay Ford

    Thank you for your your review. Any type of feedback helps The Bill Kay Ford team improve. Apologize for the delay in service but I'm thankful that we... were able to rectify the situation and continue to earn your business. We look forward to servicing you for many years to come.


    Worked with:
    Patrick Serratore

    Service Manager

    NOT RATED

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