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Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 8:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 8:30 AM - 6:00 PM
Sun Closed
Mon 7:00 AM - 8:00 PM
Tue 7:00 AM - 8:00 PM
Wed 7:00 AM - 8:00 PM
Thu 7:00 AM - 8:00 PM
Fri 7:00 AM - 8:00 PM
Sat 7:00 AM - 8:00 PM
Sun Closed

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Reviews

4.7
230 lifetime reviews.
  • Great Experience...A St. Louis Buyer

    I am a loyal Ford customer, but I am not loyal to any dealership. That, however, may change since I have worked with Vicki Robison at Auffenberg F...


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    I am a loyal Ford customer, but I am not loyal to any dealership. That, however, may change since I have worked with Vicki Robison at Auffenberg Ford in O'Fallon. I did all of my homework before going there. I had a car picked out and was given a reasonable trade-in allowance for my three year old Taurus. There were two things I really appreciated about my experience at Auffenberg. I only worked with Vicki during the negotiation process. Most dealerships if the salesperson can't close the deal on the first offer, the boss comes out with the salesperson, and they will often gang up on a customer..This didnt happen here. The other thing I liked was that I had spoken over the phone with Vicki about wanting all weather OEM black floormats for my Fusion..I had not closed the deal, and yet she went ahead and ordered the mats so they would be there if I decided to buy and they even arrived ahead of me at the dealership! The next day we had a major snowstorm so the mats were pressed into service. I would recommend this dealership to anyone..I used to sell cars myself in my younger years..I advise people to do their homework before they go shopping, but having a nice group of people to work with makes the experience a lot less painful..Kevin

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Read your contract good before you get shafted

    read your contract before you get shafted we had excellent credit and had 6.95% interest and added warranty even though we said no just beware of ...

    Dealer Response

    Customer service is important to us. Let's review your situation together. Please email reviews@auffenberg.com so we can explore options.


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    read your contract before you get shafted we had excellent credit and had 6.95% interest and added warranty even though we said no just beware of Fast talkers

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Customer service is important to us. Let's review your situation together. Please email reviews@auffenberg.com so we can explore options.


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  • New Car Owner

    Signing paperwork when the deal is made can be tedious and painful! My husband and I just left Auffenberg Ford in a brand new 2017 Ford Explorer a...

    Dealer Response

    Congrats! So happy that you are happy!


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    Signing paperwork when the deal is made can be tedious and painful! My husband and I just left Auffenberg Ford in a brand new 2017 Ford Explorer after sitting down with Robbie Foushee in the financial department. Robbie was extremely knowledgable and great to work with. He listened to what we wanted and made the signing and paperwork process very quick and easy!! Thank you so much!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congrats! So happy that you are happy!


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Service & Repair

About Our Dealership

Dealer on Cars.com since March 2013

At Auffenberg Ford O'Fallon we're your new and used Ford dealer selling new Ford cars, SUVs, and trucks with a great selection of quality pre-owned vehicles. But we're more than just sales, we also offer a Ford Certified Service and Parts Department, a Body Shop, and More.
Auffenberg Ford O'Fallon serves the following communities; Scott Air Force Base, Collinsville, Mascoutah, Highland, Alton, Belleville, Mount Vernon, Troy, Edwardsville; and in Missouri--St. Charles, Hazelwood, Florissant, Arnold, Fenton, Afton, Webster Groves, Richmond Heights, Maplewood, Ballwin, Maryland Heights, all of Saint Louis City and St. Louis County.

"Short Drive to Great Value"