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|Sales||9:00 AM - 8:00 PM|
|Service||7:00 AM - 8:00 PM|
|Mon||9:00 AM - 8:00 PM|
|Tue||9:00 AM - 8:00 PM|
|Wed||9:00 AM - 8:00 PM|
|Thu||9:00 AM - 8:00 PM|
|Fri||9:00 AM - 8:00 PM|
|Sat||8:30 AM - 6:00 PM|
|Mon||7:00 AM - 8:00 PM|
|Tue||7:00 AM - 8:00 PM|
|Wed||7:00 AM - 8:00 PM|
|Thu||7:00 AM - 8:00 PM|
|Fri||7:00 AM - 8:00 PM|
|Sat||7:00 AM - 8:00 PM|
I am a loyal Ford customer, but I am not loyal to any dealership. That, however, may change since I have worked with Vicki Robison at Auffenberg F...
I am a loyal Ford customer, but I am not loyal to any dealership. That, however, may change since I have worked with Vicki Robison at Auffenberg Ford in O'Fallon. I did all of my homework before going there. I had a car picked out and was given a reasonable trade-in allowance for my three year old Taurus. There were two things I really appreciated about my experience at Auffenberg. I only worked with Vicki during the negotiation process. Most dealerships if the salesperson can't close the deal on the first offer, the boss comes out with the salesperson, and they will often gang up on a customer..This didnt happen here. The other thing I liked was that I had spoken over the phone with Vicki about wanting all weather OEM black floormats for my Fusion..I had not closed the deal, and yet she went ahead and ordered the mats so they would be there if I decided to buy and they even arrived ahead of me at the dealership! The next day we had a major snowstorm so the mats were pressed into service. I would recommend this dealership to anyone..I used to sell cars myself in my younger years..I advise people to do their homework before they go shopping, but having a nice group of people to work with makes the experience a lot less painful..Kevin
The service department at Auffenberg Ford North is amazing. My service advisor Chris Dunn made the service process easy and he always keep me upda...
The service department at Auffenberg Ford North is amazing. My service advisor Chris Dunn made the service process easy and he always keep me updated. Due to the customer service I received from Chris, I will be buying an another vehicle from Ford North.
I have had the best experience at Auffenburg in O'Fallon Illinois.I drove 4 1/2 hours to buy a car because they had the cheapest prices online wit...
I have had the best experience at Auffenburg in O'Fallon Illinois.I drove 4 1/2 hours to buy a car because they had the cheapest prices online within a 200 mile radius. Upon arrival I was greeted by a young gentleman named Jeremy Higgins if I could recommend any sales representative. I would hands-down recommend Jeremy Higgins he was so very patient with me when I wanted to test drive at least 5 to 10 cars he didn't sugarcoat anything and he was straightforward honest the whole time. I have never had an experience at a car dealership like I had at Auffenburg in o'Fallon Illinois. Due to this wonderful service Jeremy Higgins will be my car dealer anytime I'm in the market for a car.