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Reviews

Average Ratings

5.0
16 lifetime reviews. Includes reviews of McKevitt Volvo Cars from DealerRater.com
  • Truly fantastic service

    Getting a car just off the ship with the color and features I wanted within a week is just unbelievable. Steve, the manager, is very professional ...


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    Getting a car just off the ship with the color and features I wanted within a week is just unbelievable. Steve, the manager, is very professional during the whole buying process.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • This dealership is awesome and really professional. Cars...
    July 31, 2013

    This dealership is awesome and really professional. Cars are very well checked, served and deep cleaned. Made a conclusion after purchasing, only ...


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    This dealership is awesome and really professional. Cars are very well checked, served and deep cleaned. Made a conclusion after purchasing, only buy used cars in the dealership with the same brand since they know cars well. Not to mention the sales manager Jim H., who made me buy the car I love in the first visit. Awesome personnel!!!

    Does recommend this dealer

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  • Prospective McKevitt Fiat or Volvo Buyers: Steer Clear!...
    April 15, 2013

    Prospective McKevitt Fiat or Volvo Buyers: Steer Clear! Rude, demeaning sales rep, poorly run Dealership...If you do Don't Get Kristean... Long s...


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    Prospective McKevitt Fiat or Volvo Buyers: Steer Clear! Rude, demeaning sales rep, poorly run Dealership...If you do Don't Get Kristean... Long story short, today's escapade at McKevitt was nothing short of a disaster. It all started when the Sales manager, Kristean yelled at me, for no reason at all, claiming I made up my annual income and was out to scam the dealership. Kristean continued to yell at me and ordered me to leave their lot. He then went as far as saying he would call the police if I didn't leave... I was completely taken back by Kristean; especially since this was supposed to be the most exciting purchase of my life (buying a car that I had saved years to pay with cash...) His claims were neurotic and completely untrue. He ordered to see proof of funds; which I showed and he still didn't believe me. At the end of the whole exchange, I would go as far as say, I felt verbally abused and was completely demeaned. I hope the Owner of McKevitt sees this and follows up with me because at this point an apology is in order. For those of you looking for quality cars I would go to Fletcher Johnson or the Fremont Auto Mall, it will save you the time and their customer service ultimately earned my business. The best part was I called Kristean; back to share my frustrations and he wouldn't even apologize. The General Manager David Adragna, did apologize but still doesn't change what will go down as the worst experience at a car dealership.

    Does not recommend this dealer

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  • The price of coolant change is over payed compare with...
    January 11, 2012

    The price of coolant change is over payed compare with another dealer $200 vs. $98 (Smythe Volvo). This McKevitt is dishonest. This service is my...


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    The price of coolant change is over payed compare with another dealer $200 vs. $98 (Smythe Volvo). This McKevitt is dishonest. This service is my first business with McKevitt as well as last one.

    Does not recommend this dealer
    Came in for service or repair

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  • Kristean, was very helpful and more than accommodating. ...
    July 10, 2011

    Kristean, was very helpful and more than accommodating. When I sent out the email on internet for price quotes he responded immediately, followed...


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    Kristean, was very helpful and more than accommodating. When I sent out the email on internet for price quotes he responded immediately, followed up with specific needs and information. Left a message on the phone to assure me that he was there to answer any questions and provide information whether I was willing to buy or not. We made an appointment. My wife is very hesitant when dealing with salespeople. We arrived he made us both feel comfortable, explained the car's features and showed us all his inventory and options. He explained he had one more color at the Berkeley store and drove us to the Berkeley store to see the color first hand. My wife liked it. We drove it back to San leandro wrote up the paperwork. He explained all the options, was very friendly and bent over backwards to make it a pleasurable experience. We felt valued and appreciated by Kristean We don't buy a new car every year, and that large of an expenditure is serious business. Kristean and his Dealership made it a pleasurable experience. I highly recommend Kristean and McKevitt Volvo Dealership. Charles Borzileri.

    Does recommend this dealer

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  • From the moment I walked in the door, Kristean gave me...
    March 26, 2011

    From the moment I walked in the door, Kristean gave me his complete attention and helped me find the perfect vehicle. I was already leaning toward...


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    From the moment I walked in the door, Kristean gave me his complete attention and helped me find the perfect vehicle. I was already leaning toward the C30, and I test drove it that day. They didn't have the color/options I wanted, but Kristean checked and found one that was being shipped. Within a week, I had the perfect car. With Kristean, there was absolutely no pressure for the sale. I got the sense that he genuinely just wanted to see me in the right car, and wanted me to be happy. He was very straight-forward and honest throughout the process, which made it a breeze. I would absolutely recommend McKevitt, and would definitely recommend working with Kristean (the sales manager).

    Does recommend this dealer

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  • Dealership: Great, clean and easy to get to Dealer:...
    September 1, 2010

    Dealership: Great, clean and easy to get to Dealer: Kristean von der Heiden was awesome, he was quick to respond and up front and honest. He neve...


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    Dealership: Great, clean and easy to get to Dealer: Kristean von der Heiden was awesome, he was quick to respond and up front and honest. He never was too pushy and made the experience easy. Car: XC90, great car that has extras that we didnt really want but have turned out to be really helpful (thank you BLIS System) I should mention that we drove past two dealerships (Lawerence Volvo in Walnut Creek that is two minutes from our house) to do business here. Part of it was price and what they had, but now that we have been there, I would go to McKevitt again and recomend anyone looking to go there.

    Does recommend this dealer

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  • My Volvo wagon blew the timing belt on the freeway. I was...
    August 18, 2010

    My Volvo wagon blew the timing belt on the freeway. I was towed into San Leandro Volvo expecting to have the car repaired. I began looking at used...


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    My Volvo wagon blew the timing belt on the freeway. I was towed into San Leandro Volvo expecting to have the car repaired. I began looking at used cars with Steve Louie and found something interesting. However, I have a bankruptcy on my credit and could not get a loan for a more expensive car. However, Steve worked with myself and the lender from 11:00am until 7:30pm to push through the approval process to get me into a better car. Steve drove me around getting legal documents together to present to the lender for a loan approval. My insurance carrier was not available to change over the insurance to a new car so Steve got on the phone at 7:00pm to a Farmers agent who setup me up with insurance. At 7:30pm after a long day of dealing with lenders, driving cars, collecting documents and getting insurance, I drove away in a very nice 2000 Ford Taurus with only 54,000 miles. I had a car loan to start restoring my credit rating and a very nice car. I have owned 3 Volvos in the past and have been a McKevitt customer for 15 yrs. What a great dealership. Thank you Steve, Brenda Alameda, CA.

    Does recommend this dealer

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  • Called in for a broken backseat seatbelt that needed to...
    July 19, 2010

    Called in for a broken backseat seatbelt that needed to be fixed ASAP. They answered the phone promptly, understood the issue RIGHT AWAY just fro...


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    Called in for a broken backseat seatbelt that needed to be fixed ASAP. They answered the phone promptly, understood the issue RIGHT AWAY just from my description, and said bring it on in--without an appointment. Drove from across the Bay (approx 15 miles), and was greeted courteously and promptly upon arrival. I gave them the keys and they asked directed me to the very nice and comfortable waiting area. In less than 30 minutes, the repair was complete! He also gave us tips on how to avoide the same problem in the future...so helpful! Upon checkout, the price was exceptionally fair (I thought in might be in hundreds of dollars; it was less than $25!!!!) I would definitly go back to McKevitt to buy our next vehicle and will travel the extra miles -- and pay a toll -- to work with them again. If all dealerships operated this way, the "local mechanic" would be out of business.

    Does recommend this dealer
    Came in for service or repair

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  • It was great to work with Kristean - he made everything...
    June 20, 2010

    It was great to work with Kristean - he made everything go smoothly and quickly. Sherman provided great service and showed us how things worked o...


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    It was great to work with Kristean - he made everything go smoothly and quickly. Sherman provided great service and showed us how things worked on the new vehicle and called us the next day to see how everything was going. Great people to work with.

    Does recommend this dealer

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