Akins Ford Chrysler Dodge Jeep RAM

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
473 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 28, 2020

    I purchased a used BMW that Akins Ford took in on a trade. Shortly after closing the deal at a reasonable price, I noticed a vibration. I took the car... to a tire dealer where they discovered two bent rims. Jason (used car manager) and Kenny (salesman) went out of their way to arrange for replacing the two wheels/rims and even provided new tires to fix the issue. They were not satisfied until I was satisfied. I highly recommend Akins Ford in Winder.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 15, 2020

    Awesome car buying experience... the staff is great..... they make car buying fun - not an all day hassle...

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • June 15, 2017

    We bought our 2nd new vehicle from Steve Satterfield, he is awesome! Very helpful and knowledgable!! We will be return customers in the future and we have... also recommended Akins Ford to some of our family and friends!!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 15, 2020

    Great car buying experience... The staff goes way beyond expectations !!!! They make buying a new car fun - again..... not a hassle....

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    August 31, 2019

    Tried to buy a new car but the trade in offer wasn’t as good as 2 other ford dealerships. Ended up buying from Nalley Ford in Sandy Springs . Better trade... value by $1500 and doc fee was $200 less. Plus the sales people were willing to call back.

    3.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    August 23, 2019

    Use caution with finance Director Phil Thomas ! Phil Thomas has made several calls 6 mo after I bought cars to my personal insurance agent and has pulled... my personal credit without my permission. I received calls from several banks and a dealership in Hickory NC today where I just bought cars from saying Phil Thomas from Akins Ford just called us saying he pulled my credit a saw a inquiry from Everett Chevrolet and asked for the manger and Phil Thomas stated to the manger that I was a liar and a scammer and to beware . Not true ! Why didn’t the finance director Phil Thomas pull my credit without my permission and then saw a new inquiry and called the dealership a ran his mouth . Beware

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    December 27, 2018

    Was told Its to hard to do paper work to sell a truck to someone in NY. Tis was after being transferred on the phone four times to different departments.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    November 6, 2018

    Came in for oil change. Was told an hour. Two hours later truck just put on lift. 2nd time this has happened. Will not be going back to Akins

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    2 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    June 18, 2018

    Steve Manley was my Service Advisor to do some repairs to my F250. Steve streamlined the process and handled every aspect of my visit and repair like it... was his own truck. He answered every question with detail, and he kept me informed on what was going on with my truck. Thank you Steve, I very much appreciate your hard work!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 18, 2018

    BOUGHT MY NEW MUSTANG FROM AKINS, TOM SLIGER, GREAT DEAL, BEST PRICE IN GEORGIA, WORTH EVERY MILE OF THE DRIVE, THANK YOU ALL FOR MAKING THE DEAL HAPPEN... AT THE RIGHT NUMBERS

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews