Akins Ford Chrysler Dodge Jeep RAM

3.0 out of 5 3.0

Reviews

3.0 out of 5 3.0
470 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 2.0 out of 5
    August 31, 2019

    Tried to buy a new car but the trade in offer wasn’t as good as 2 other ford dealerships. Ended up buying from Nalley Ford in Sandy Springs . Better trade... value by $1500 and doc fee was $200 less. Plus the sales people were willing to call back.

    3.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    August 23, 2019

    Use caution with finance Director Phil Thomas ! Phil Thomas has made several calls 6 mo after I bought cars to my personal insurance agent and has pulled... my personal credit without my permission. I received calls from several banks and a dealership in Hickory NC today where I just bought cars from saying Phil Thomas from Akins Ford just called us saying he pulled my credit a saw a inquiry from Everett Chevrolet and asked for the manger and Phil Thomas stated to the manger that I was a liar and a scammer and to beware . Not true ! Why didn’t the finance director Phil Thomas pull my credit without my permission and then saw a new inquiry and called the dealership a ran his mouth . Beware

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • June 15, 2017

    We bought our 2nd new vehicle from Steve Satterfield, he is awesome! Very helpful and knowledgable!! We will be return customers in the future and we have... also recommended Akins Ford to some of our family and friends!!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    December 27, 2018

    Was told Its to hard to do paper work to sell a truck to someone in NY. Tis was after being transferred on the phone four times to different departments.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    November 6, 2018

    Came in for oil change. Was told an hour. Two hours later truck just put on lift. 2nd time this has happened. Will not be going back to Akins

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    June 18, 2018

    Steve Manley was my Service Advisor to do some repairs to my F250. Steve streamlined the process and handled every aspect of my visit and repair like it... was his own truck. He answered every question with detail, and he kept me informed on what was going on with my truck. Thank you Steve, I very much appreciate your hard work!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 18, 2018

    BOUGHT MY NEW MUSTANG FROM AKINS, TOM SLIGER, GREAT DEAL, BEST PRICE IN GEORGIA, WORTH EVERY MILE OF THE DRIVE, THANK YOU ALL FOR MAKING THE DEAL HAPPEN... AT THE RIGHT NUMBERS

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    December 5, 2017

    Salesperson never called back with an out the door price. Told him I was making a decision in 48 hours or less. Ultimately bought a truck from a competitor... because I never got a price. Sad Sad

    2.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    December 4, 2017

    Woody Sowder was very helpful with all my online inquiries and questions. It made the buying process very easy and streamlined as we worked out the deal... over the phone and had the paperwork ready before I got there. I will definitely be returning there in the near future.

    4.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 14, 2017

    Family friendly Professional Efficient Respectful Reasonable cost I will only do business with Akins Ford Nobody else comes close!!!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews