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Reviews

Average Ratings

4.9
2224 lifetime reviews. Includes reviews of Anderson Toyota Lexus from DealerRater.com
  • My First Car!! A beautiful Toyota!!

    This was my first purchase of a car. I had a wonderful experience with Toyota. Al Smith was my salesman, and he was kind, knowledgeable and helpf...


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    This was my first purchase of a car. I had a wonderful experience with Toyota. Al Smith was my salesman, and he was kind, knowledgeable and helpful throughout the entire process. I would highly recommend him. Dan, the finance manager was also incredibly helpful and I appreciate his efforts to work with me on a very important purchase. If you find yourself at Anderson Toyota, ask for Al Smith. He will take very good care of you.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great!
    April 27, 2017

    Jeff was great. Helped us on every step of the way. Was always available and answered all of our questions. The finance guy took a while to assist...


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    Jeff was great. Helped us on every step of the way. Was always available and answered all of our questions. The finance guy took a while to assist us but overall it was a great experience.

    Does recommend this dealer

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  • First time Toyota buyer

    After an unexpected incident, I found myself in the market for a new(Used) car. Having Toyotas growing up, and their known reputation to be long l...


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    After an unexpected incident, I found myself in the market for a new(Used) car. Having Toyotas growing up, and their known reputation to be long lasting vehicles, I decided to look at Toyotas for myself as an adult. I test drove the Venza, and immediately loved the comfort, looks, and smooth ride. Ryan approached me and was happy to take me for a test drive. The process of buying the car was very smooth from start to finish. Mike worked with me on a warranty that fit my needs and situation the best. I can leave today feeling comfortable and confident in my new car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Shopping for new car

    Our visit to Anderson's was smooth....Frank Bleers' approach to customer care was outstanding from start to finish....beginning with identificatio...


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    Our visit to Anderson's was smooth....Frank Bleers' approach to customer care was outstanding from start to finish....beginning with identification of our requirements in a Highlander and then bringing that exact car for a test drive. We bought it...the rest of the wrap-up team, Rick and Mike, kept it simple....end of story.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 2016 Mustang

    I had a great experience buying my first car from Andy and Andre. I would recommend Anderson Toyota, Andy, and Andre to anyone looking to purchase...


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    I had a great experience buying my first car from Andy and Andre. I would recommend Anderson Toyota, Andy, and Andre to anyone looking to purchase a vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Diamond in the Rough
    April 25, 2017

    It can be so difficult to find the right car when you're on a limited budget. Jim Wang did it across the board. Not only did he keep the purchase ...


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    It can be so difficult to find the right car when you're on a limited budget. Jim Wang did it across the board. Not only did he keep the purchase within my guidelines but he truly found me "a diamond in the rough"! His expertise and professionalism exceeded anyone's expectations.

    Does recommend this dealer

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  • 2017 Toyota Tacoma

    I recently purchased a new Toyota Tocoma . We were very pleased wth the friendly atmosphere & professionalism @ Anderson. Thanks Al Smith for a...


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    I recently purchased a new Toyota Tocoma . We were very pleased wth the friendly atmosphere & professionalism @ Anderson. Thanks Al Smith for a great job!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Jim Wang is great
    April 24, 2017

    My wife and I have purchased various cars from many different dealerships and we both agree that working with Jim Wang was the best buying experie...


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    My wife and I have purchased various cars from many different dealerships and we both agree that working with Jim Wang was the best buying experience we have ever had. He was very knowledgable and made the process painless and efficient. We appreciated his willingness to make the extra effort to accommodate our busy schedules. We found the rest of the Anderson staff helpful and professional, particularly Ken Norwood. We plan on purchasing again from Anderson Lexus of Rockford in the future.

    Does recommend this dealer

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  • Good customer service

    Ryan was very nice and friendly. Kenny in finance was very helpful walking me thru the process. Had a nice time looking at cars until they found s...


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    Ryan was very nice and friendly. Kenny in finance was very helpful walking me thru the process. Had a nice time looking at cars until they found something that really worked for me. Never would have happened without Al Smiths recommendation

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Decisions made simple
    April 23, 2017

    My husband and I had decided we wanted a bigger car for our family. We traded in our old one and found a fabulous used car at Anderson. Jim Wang...


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    My husband and I had decided we wanted a bigger car for our family. We traded in our old one and found a fabulous used car at Anderson. Jim Wang gave us superb service. He gave us good advice on features and pricing for new, used and leased, but he didn't pressure us or try to influence our decision. The team also helped make things run smoothly and made the process very easy. I would recommend Jim Wang and the Anderson team to anyone!

    Does recommend this dealer

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