Reviews

Average Ratings

4.9
2265 lifetime reviews. Includes reviews of Anderson Toyota Lexus from DealerRater.com
  • My First Car!! A beautiful Toyota!!

    This was my first purchase of a car. I had a wonderful experience with Toyota. Al Smith was my salesman, and he was kind, knowledgeable and helpf...


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    This was my first purchase of a car. I had a wonderful experience with Toyota. Al Smith was my salesman, and he was kind, knowledgeable and helpful throughout the entire process. I would highly recommend him. Dan, the finance manager was also incredibly helpful and I appreciate his efforts to work with me on a very important purchase. If you find yourself at Anderson Toyota, ask for Al Smith. He will take very good care of you.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • new rav4

    we came in to toyota for a new car today. we left with a 2018 toyota rav4 le awd. jeff spiess did every thing in his power to help us.now we are d...


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    we came in to toyota for a new car today. we left with a 2018 toyota rav4 le awd. jeff spiess did every thing in his power to help us.now we are driving home in a brand new rav4...thanks jeff ,tony andy.thanks everyone...

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Steve 4 Runner

    Doug & Devin were extremely helpful in finding & pricing our new vehicle. Mike made the title transfers very easy. In all, we are very satisfied w...


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    Doug & Devin were extremely helpful in finding & pricing our new vehicle. Mike made the title transfers very easy. In all, we are very satisfied with this dealership & the staff they have to support it. I would recommend all three of these people to my friends & family.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great dealership!
    December 5, 2017

    Michael was very professional and informative. He made me feel comfortable and welcome, and made the process pleasurable. I got a great car at a...


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    Michael was very professional and informative. He made me feel comfortable and welcome, and made the process pleasurable. I got a great car at a great price!

    Does recommend this dealer

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  • christineenvoy

    Nice experience! This is my 2nd purchase vehicle from Anderson and for me Anderson is the only way to go!! Thanks Doug!


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    Nice experience! This is my 2nd purchase vehicle from Anderson and for me Anderson is the only way to go!! Thanks Doug!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Why we buy from Anderson toyota and Lexus, Rockford il.
    December 5, 2017

    We had a another great buying experience from Anderson Toyota and Lexus. Jim Wang our salesman was great at making us feel comfortable and going t...


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    We had a another great buying experience from Anderson Toyota and Lexus. Jim Wang our salesman was great at making us feel comfortable and going through the whole process, he also was awesome at explaining at the cars operation. The rest of the team at Anderson Lexus was great. I highly recommend this dealership and Mr. Jim Wang to purchase a vehicle.

    Does recommend this dealer

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  • December to Remember...even got a big red bow.
    December 4, 2017

    All my dealings with Jim Wang had been via the internet or phone. He was very professional and I felt I was being well taken care of. When I wen...


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    All my dealings with Jim Wang had been via the internet or phone. He was very professional and I felt I was being well taken care of. When I went to actually see and drive my new car off the lot, I continued to have that same confidence. But it was more than that...it was a very fun experience. I will feel comfortable going back to get additional instructions on how to operate all the extras. Ben was very low key in explaining options I had for warranty. I appreciated that. Matt was available to explain an item on the invoice as he had been involved in writing up the "deal".

    Does recommend this dealer

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  • Professional and prepared - happy to buy there again!
    December 4, 2017

    I purchased a car for my mom from Ron Neuschwander over Thanksgiving weekend. I called ahead and asked to see both new and 2-4 year old Lexus sed...


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    I purchased a car for my mom from Ron Neuschwander over Thanksgiving weekend. I called ahead and asked to see both new and 2-4 year old Lexus sedans that afternoon. When we (my mom and I) arrived, Ron had 2 cars ready and waiting for us. He was very patient, and he walked my mom through many of the car's features. We decided to sleep on the decision, and we came back the next business day. I asked Ron to pull the maintenance records and the Carfax for the car we were interested in (a 4-year-old Lexus ES 350). He dutifully did before we arrived that day, and we reviewed them right when we arrived. The negotiation was very clean - minimal theatrics - just mature back and forth, and we agreed on a deal in a short amount of time. I highly recommend dealing with Ron - a seasoned salesman (in a good way), and a stand-up, respectful, and effective professional.

    Does recommend this dealer

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  • Great Experience at Anderson Toyota

    Al Smith was very helpful and concerned about our needs. He was very personal-able and got us all we wanted and more. He will treat you like...


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    Al Smith was very helpful and concerned about our needs. He was very personal-able and got us all we wanted and more. He will treat you like family. We would send our family and friends to him at Anderson Toyota.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • fernandeminivan

    I am really happy about the service .Doug have been a really good help explaining everything to me and my husband. he is friendly and did everyth...


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    I am really happy about the service .Doug have been a really good help explaining everything to me and my husband. he is friendly and did everything to make us comfortable.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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