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Certified Auto Mall

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (64 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (64 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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It really is Certified!!!!

Went to Certified looking for a Mercury Milan, I was in luck as i was there a truck pulled up with a delivery of the recently purchased vehicles one of which happened to be a Milan. The car was awesome i loved the color, the price was fair, the carfax was clean and they gave me a 1 year warranty. No one else does that. It was the easiest car buying experience for me to date. They made me feel comfortable answered all my questions and got me approved quickly! Thanks Chrish

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Chris, Thanks for telling everyone in Cars.com community your experience perfect timing lead to you find your perfect vehicle! Hope you are enjoying the vehicle! Thanks Billy

EXCEPTIONAL USED CAR DEALER

Over the years, we have purchased several cars from Certified Auto Mall. We have come to know the owners very well, and immediately turned to them, when we lost both of our cars to Hurricane Sandy. Art Stahnten, and his family, provided us with superior customer service and SPEED! I was able to drive off the lot with a late model Hyundai and my husband just purchased a 2012 Nissan truck. The inventory, ease of purchase and excellent service department brings us back to Certified time and time again. It is always difficult knowing who to trust in the car business, and we consider ourselves extremely fortunate to have the Stahntens on our side! If you are in the market for a top-quality used car- here's the only site you need to search: http://www.certifiedautomall.com/ Thank you to everyone for making this difficult time a little less daunting for my family. Best regards- Paul

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for the kind words Mr and Mrs Sobko! We greatly appreciate the kind words! Hope we were able to ease your hurricane Sandy recovery in some way! As always we look forward to seeing and hearing from you!

Could A Used Car Purchase Be This Postive?

This is the 2nd time I purchased an SUV from Certified. Shockingly,after 2 years the same people still worked there! That made me feel very comfortable as a female when I waled in the door. Tony was very direct with me from the start about the vehicle I wanted. Everyone at Certified went out of there way to make the experience pleasant and smooth. Everything I asked for, they accomplished and not just Tony but Dave in service as well! I can be a very difficult customer if I do not feel I am being treated with respect, everyone at Certified was polite, followed up on all promises and made the purchase of a used vehicle a pleasant one! I highly recommend Certified. Not only do they make sure you are walking out the door with a A vehicle, but they make sure you have a smile on your face as you drive off. Thanks guys...I will be back the next time I am in the need for a used vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Karen we will continue to have the same people here! We are one big family. Everyone here will continue to strive to provide the same great level of service you have become used to. Thank you for you purchases past, present, and future. Tony will be looking forward to seeing you for your next delivery! Thanks Certified Auto Mall

Get to Certified Auto Mall

Certified is by far the most reliable service repair center in Monmouth County, in addition to having a great selection of used cars on their property. I bought my car from Certified and would certainly recommend a friend to them because they sell high quality used cars. It is extremely easy to book a service repair with the on site garage they have, and they will do everything they can to best accommodate your repairs in a timely manner. Far too often you hear about being ripped off by a mechanic or a car dealer but not once have I ever left thinking that I just was taken for a ride. Friendly staff that gets to know more than just your car, and treats you like family rather than just a client.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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BEST PLACE

This is an amazing dealer to buy your next car from, or even to get your car serviced. Prices are excellent and the service is even better. Every member of this team cares about you. Today i took my car in to have them look at a sound it was making, they took a ride with me in the car so i could point out the sound...they told me my car was unsafe to drive, and not worth the money to fix it i went to talk to a sales man and walked out with a car today at an amazing price!! I will not go anywhere else for my car again!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I have gotten 2 cars from here and also bring my cars...

I have gotten 2 cars from here and also bring my cars here for service and they are absolutely top notch. They are kind, respectful, and willing to work with you to get what you need done. By far the best place around.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Sweet Vette

Just recently purchased a Corvette Convertible from these guys and couldnt be happier! The car was described accurately to me over the phone and I got a 1 year warranty which cost me nothing! everywhere else I looked wanted to give me a 3 mnth warranty. The car has been great and the customer service was awesome thanks guy. You will see me for the next 1! CHECK THESE GUYS OUT THEY ARE THE BEST!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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AWESOME

We are first time customers and service was awesome!!! Dave, Ed and Jay were ALL very pleasant and I would highly recommend to family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Needed work on my '96 Mustang. Brought it to Certified...

Needed work on my '96 Mustang. Brought it to Certified Auto Mall in Howell on Saturday morning. Met with Dave. Explained what was wrong and what I thought it needed. Dave was THE best service manager I have ever dealt with in 35 years. Upfront and he explained everything in layman's terms. He said he would call me in a few hours with an estimate and what was needed. He did exactly what he promised. Called me that afternoon, took the time to explain everything he needed to do and when he could get it done. He kept his word on all counts!! I couldn't get back to the shop since he had my car. He had someone pick me up at home and drive me back to the shop!!! It turned out the guy that picked me up was the owner, Art!!!. Another good guy. Bottom line is the customer service was exceptional and I felt very good about the price (LOWER THAN THE ESTIMATE!!!) and the repairs. I am recommending Certified Auto Mall to all my friends and neighbors.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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My Chevy Extreme

Certified auto has been great to from the moment I stepped on the lot. The process of purchasing the truck was quick, easy, and enjoyable. I am one hundred percent happy with my experience with their business. Upon bringing in the vehicle for a follow up when a hose broke a few months down the line; they not only brought it right into the shop to have it looked at. It was scheduled for a few days later, I waited for it and was in and out. I highly recommend my dealings with this company.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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