[{"id":431931,"personPtyId":45243342,"firstName":"Wills","lastName":"Philyaw","titleText":"Sales Consultant","emailTxt":"willsphilyaw77@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":71,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/16402/employees/527863062caf.jpg","drDealerId":16402,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":556882,"personPtyId":53081507,"firstName":"Lauren","lastName":"Gaylord","titleText":"Sales Consultant","emailTxt":"surfer8ir1@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":23,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/16402/employees/7853876c1f97.jpg","drDealerId":16402,"dealerEmpStartDtUtc":"1535760000","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":617606,"firstName":"Michael","lastName":"Webb","titleText":"Sales Consultant","shortBioText":"I am a U.S. Army Veteran who has lived in Austin, TX since 2006. Born in Glendale, CA, I moved to Texas with my family in 1988, grew up in and graduated from H.S. in San Antonio, TX. After graduation, I enlisted and served 5 years on active duty. After being honorably discharged, I moved to Austin, TX because most of my siblings were living here. I married my soul mate in May of 2017. We love living in central Texas and serving our community. My wife works at Dell's Children Hospital and I love going above and beyond to take excellent care of our customers at Southwest Kia - Austin.","emailTxt":"mike.webb80@yahoo.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":11,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/16402/employees/7a260f3894b5.jpg","drDealerId":16402,"dealerEmpStartDtUtc":"1569888000","industryStartDtUtc":"1569888000","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":431903,"firstName":"Vance","lastName":"Messick","titleText":"Finance","emailTxt":"vmessick@capitolkia.motosnap.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":52,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":16402,"certifiedEmployee":true,"deptDscrp":"Finance"},{"id":606865,"firstName":"Marcus Hasean","lastName":"Matthews-Marion","titleText":"Product Specialist","shortBioText":"","emailTxt":"marcus.matthews-marion@outlook.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/16402/employees/d30c40cae9d0.jpg","drDealerId":16402,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":431918,"firstName":"Eugene","lastName":"Penberg","titleText":"Service Advisor","emailTxt":"e.penberg@capitolkia.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":16402,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":431915,"personPtyId":45906299,"firstName":"Richard","lastName":"Williams","titleText":"Sales Consultant","shortBioText":"","emailTxt":"rwilliams@southwestkia.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/16402/employees/f7146b5ff110.jpg","drDealerId":16402,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":431906,"personPtyId":34519143,"firstName":"Brandon","lastName":"Zehr","titleText":"Internet Director","shortBioText":"The first car I bought with my wife was a Kia Soul, and that is part of why I sell and strongly believe in what Kia has to offer today. We moved to Austin from a small town in the panhandle a few years ago and most of my skills were in agriculture so they were not really applicable in the middle of Austin. I got a job at what was then Capitol Kia and is now Southwest Kia in north Austin, because my prior experience with our Soul and the way they do business. Being a non-commission, high volume, low price dealership, the focus is all about giving the best possible customer experience and takes a lot of pressure off both the customer and the salesperson. Everything is about repeat and referral business, because we do things right the first time. I liked the sound of that and it was the opposite of everything I had heard about the car business. I do business like you are my neighbor and would love to earns your. Just let me know how I can help.","emailTxt":"b.zehr@capitolkia.net","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":27,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/16402/employees/25205bb02f99.jpg","drDealerId":16402,"dealerEmpStartDtUtc":"1456790400","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":431913,"personPtyId":44159380,"firstName":"Derek","lastName":"Martinez","titleText":"Sales Consultant","emailTxt":"dmartinez@southwestkia.com","combinedEmpAvgRatingNbr":4.3,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":16402,"dealerEmpStartDtUtc":"1370044800","industryStartDtUtc":"1370044800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":614473,"firstName":"Jamie","lastName":"Griles","titleText":"Sales Consultant","emailTxt":"jredd72@hotmail.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/16402/employees/82a290a15c87.jpg","drDealerId":16402,"dealerEmpStartDtUtc":"1567296000","industryStartDtUtc":"1567296000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":547827,"firstName":"Diego","lastName":"Burgos","titleText":"Sales Consultant","emailTxt":"burgosd026@yahoo.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/16402/employees/58083f530e0f.jpg","drDealerId":16402,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":531217,"personPtyId":46050768,"firstName":"Matthew","lastName":"Howell","titleText":"Sales Consultant","emailTxt":"m.howell@southwestkia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/16402/employees/a36fb7b551dc.jpg","drDealerId":16402,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":590371,"firstName":"Adam","lastName":"Simo","titleText":"Sales Consultant","emailTxt":"adamtsimo55@gamil.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":16402,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":593518,"personPtyId":34425821,"firstName":"James","lastName":"Seale","titleText":"Management","emailTxt":"J.seale@southwestkia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":16402,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":576193,"firstName":"John","lastName":"Smith","titleText":"Director","emailTxt":"b.klein@southwestkia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":16402,"dealerEmpStartDtUtc":"1209600000","certifiedEmployee":false,"deptDscrp":"Management"},{"id":431900,"firstName":"Ruth","lastName":"Largaespada","titleText":"VIP Relations Director","emailTxt":"ruth@capitolkia.net","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":16402,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":614471,"firstName":"Mateo","lastName":"Castrillon Restrepo","titleText":"Sales Consultant","emailTxt":"mcr01234@hotmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":16402,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":614475,"firstName":"Rudy","lastName":"Martinez","titleText":"Sales Consultant","emailTxt":"rudy_martinez21@yahoo.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":16402,"certifiedEmployee":false,"deptDscrp":"Sales"}]
Dealers  /   Austin, TX  /  Southwest Kia Austin

Southwest Kia Austin

4.7 out of 5 4.7
591 reviews
13175 US-183 N Austin, TX 78750
Rectangle 48
Sales
Service Closed

Southwest Kia Austin Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 9:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

7:00 AM - 5:00 PM

Sunday

Closed
Dealer website
Dealer website
New (512) 851-0216
Used (512) 961-8917
Service (512) 371-6456

Inventory

NEW
$32,384 MSRP $33,820
2019 Kia Niro Plug-In Hybrid
  • Exterior Color: Snow White Pearl
  • Interior Color: Gray
  • Transmission: 6-Speed Automatic with Auto-Shift
  • Drivetrain: FWD
NEW
$31,124 MSRP $33,725
2019 Kia Niro
  • Exterior Color: Red
  • Interior Color: Charcoal
  • Transmission: 6-Speed Automatic with Auto-Shift
  • Drivetrain: FWD
NEW
$28,875 MSRP $30,120
2019 Kia Niro Plug-In Hybrid
  • Exterior Color: Red
  • Interior Color: Gray
  • Transmission: 6-Speed Automatic with Auto-Shift
  • Drivetrain: FWD
NEW
$15,440 MSRP $17,450
2020 Kia Rio
  • Exterior Color: Clear White
  • Interior Color: Black
  • Transmission: Automatic CVT
  • Drivetrain: FWD
NEW
$32,464 MSRP $33,920
2019 Kia Niro Plug-In Hybrid
  • Exterior Color: Snow White Pearl
  • Interior Color: Gray
  • Transmission: 6-Speed Automatic with Auto-Shift
  • Drivetrain: FWD
NEW
$23,319 MSRP $25,620
2019 Kia Niro
  • Exterior Color: Snow White Pearl
  • Interior Color: Gray
  • Transmission: 6-Speed Automatic with Auto-Shift
  • Drivetrain: FWD

Our Employees

5.0 out of 5
(5.0) 71 reviews

Wills Philyaw

Sales Consultant
5.0 out of 5
(5.0) 23 reviews

Lauren Gaylord

Sales Consultant
4.9 out of 5
(4.9) 11 reviews

Michael Webb

Sales Consultant
4.8 out of 5
(4.8) 52 reviews

Vance Messick

Finance
5.0 out of 5
(5.0) 14 reviews

Marcus Hasean Matthews-Marion

Product Specialist
5.0 out of 5
(5.0) 13 reviews

Eugene Penberg

Service Advisor
5.0 out of 5
(5.0) 15 reviews

Richard Williams

Sales Consultant
4.7 out of 5
(4.7) 27 reviews

Brandon Zehr

Internet Director
4.3 out of 5
(4.3) 13 reviews

Derek Martinez

Sales Consultant
NOT RATED

Jamie Griles

Sales Consultant

 View All Employees
View All Employees

About Our Dealership

Dealer on Cars.com since December 2016

Southwest Kia is the premier Austin Kia dealer. At Southwest Kia we offer new and pre-owned vehicle sales, quick and easy credit approval, multiple financing choices and Kia certified service and parts departments.

...



We look forward to serving our customers complete vehicle needs. If you live in San Antonio, Kyle, or Waco, then it is well worth your time to come to our Kia dealership in Austin, where your next new or preowned vehicle awaits.

""If I can't beat a new car Kia deal in Texas....'I'm just going to give it to you.""

Photos & Videos

9
Photos

Service

Oil, Filter Change

$19.99 and up*

Wheel Balance

$49.99 and up*

Tire Rotation

$18.99 and up*

New Brake Pads/Shoes (Front)

$129.99 and up*

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
591 lifetime reviews. Includes reviews of Southwest Kia Austin from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

All Reviews check time recommend jason great price good care service advisor recommend place entire process value customer easy process great personality nice friendly friendly honest friendly and professional
All Reviews check time recommend jason great price good care service advisor recommend place entire process value customer
All Reviews check time recommend jason great price good care service advisor recommend place entire process value customer easy process great personality nice friendly friendly honest friendly and professional
  • 4.0 out of 5
    Great experience
    by Javier O from DealerRater.com
    December 7, 2019

    Got treated pretty good with a nice trade in value although I was hoping for a lower interest rate with our great credit. Still was a great experience... and so far loving the new car.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Michael Webb

    Sales Consultant

    (4.9) 11 reviews
  • 5.0 out of 5
    Michael is the best!
    by m2rules from DealerRater.com
    December 3, 2019

    My experience with Southwest Kia Austin was great. I traded my '18 Forte for a brand new '20 Sportage, and I love it! Michael was very friendly, helpful... and made the process easy. He really listened to my vehicle needs and helped me land on the right choice, which is why I changed from the Forte sedan to the Sportage SUV, which is much more my style. And Josh in finance answered all of my questions about leasing, which I'd never done before, but will give me more options. I highly recommend Michael Webb and Southwest Kia to any one shopping for a car, even if it's not a Kia. They have a bunch of other pre-owned cars, too!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We have a massive lot that makes it near impossible to not find something for everyone! Thank you so much for the kind review and congrats on your ne...w 2020 Kia Sportage!

    Worked with:
    Michael Webb

    Sales Consultant

    (4.9) 11 reviews

  • FEATURED REVIEW

    5.0 out of 5
    Above & Beyond
    by Brian Birk from San Marcos, TX
    December 28, 2018

    Lauren was very polite, professional and understanding. She went well above a sales consultant should go. I was very impressed with her knowledge and... her willingness to do what needed to be done to get us the vehicle of our choice. We are very happy with the vehicle and the service that we received for Lauren...I’ll recommend her to all that I know who are looking to purchase a vehicle. Thank you Lauren for making our Kia Optima SXL purchase memorable and exciting!!!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Lauren Gaylord

    Sales Consultant

    (5.0) 23 reviews
  • 5.0 out of 5
    Super
    by Pr3andts from DealerRater.com
    December 3, 2019

    Great experience!! Michael Webb stood above all the dealers that we came into contact with over a three day period. It was a fast, friendly and honest... car purchase.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are thrilled we could provide you with an easy and accessible car buying experience. Thank you for the kind review and congrats on your new vehicl...e!

    Worked with:
    Michael Webb

    Sales Consultant

    (4.9) 11 reviews
    Vance Messick

    Finance

    (4.8) 52 reviews
  • 5.0 out of 5
    Mikes the man
    by rosanky21 from DealerRater.com
    December 3, 2019

    My overall experience at Kia Southwest was good. What made it a five star rating for me was the service I received from Mr. Michael Webb. Any questions... or concerns I had he bent over backwards to make sure I was taken care of. Any difficulties I had purchasing my new vehicle were extinguished by Mike's Top-notch customer service.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are always excited about any opportunity where we can go above and beyond for our guests. Thank you for the kind review and congrats on your new v...ehicle!

    Worked with:
    Michael Webb

    Sales Consultant

    (4.9) 11 reviews
  • 5.0 out of 5
    All the staff was very nice and friendly. The salesperson...
    by flonfo from DealerRater.com
    December 2, 2019

    All the staff was very nice and friendly. The salesperson was very knowledgeable and professional. Everything was clearly explained. This was my first... good dealership experience

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are thrilled we could provide you with your first excellent dealership experience! Thank you for the kind review and congrats on your new vehicle!

    Worked with:
    Marcus Hasean Matthews-Marion

    Product Specialist

    (5.0) 14 reviews
    Derek Martinez

    Sales Consultant

    (4.3) 13 reviews
  • 5.0 out of 5
    AWESOME
    by leliarwilliams from DealerRater.com
    December 2, 2019

    Let me just start by saying this was the fastest car buying process I have ever been involved with. Wills was so nice and attentive. He made sure my... fiance and I had all the information we needed to make an informed decision. Great dealership!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We strive to provide an easy and accessible car buying experience to each of our valued guests. We are thrilled you were able to get in and back out ...on the road in a timely manner! Thank you for the kind review and congrats on your family's new vehicle!

    Worked with:
    Wills Philyaw

    Sales Consultant

    (5.0) 71 reviews
  • 5.0 out of 5
    Great experience!
    by collins.kellyrae from DealerRater.com
    November 29, 2019

    Nicely greeted, Michael worked hard to find exactly what I wanted and more within my budget! Everyone in the dealership were kind and helpful! Highly recommend!...

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are happy we could help you find the right vehicle at the right price! Thank you for the kind review and congrats on your new Kia Sorento!

    Worked with:
    Michael Webb

    Sales Consultant

    (4.9) 11 reviews
  • 5.0 out of 5
    Great Dealer Ship !! Will was amazing !
    by Sdwatford26 from DealerRater.com
    November 27, 2019

    Loved the overall experience being this is my first time getting a car !!! Will and the finance advisor josh were awesome ! They got things done in a... timely manner . They will try their best to get you going in a brand new car you'll love ! Can't thank these guys enough ! I appreciate you !

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are always happy to provide our guests with an excellent car buying experience. Thank you for the kind review and congrats on your new vehicle!

    Worked with:
    Wills Philyaw

    Sales Consultant

    (5.0) 71 reviews
  • 4.0 out of 5
    The dealership provided a clean and up to date on...
    by ransavegedy from DealerRater.com
    November 26, 2019

    The dealership provided a clean and up to date on maintenance vehicle and we're very curtious during the whole car buying process, Marcus was a great salesperson... to work with

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are happy we could provide you with an excellent car buying experience. Thank you for your kind review and congrats on your new vehicle!

    Worked with:
    Marcus Hasean Matthews-Marion

    Product Specialist

    (5.0) 14 reviews
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