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AutoNation Toyota Irvine

(3,563 reviews)
Visit AutoNation Toyota Irvine
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 9:00am–9:00pm
2024 consumer dealer award
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2024 consumer dealer award
New (888) 265-5863 (888) 265-5863
Used (888) 733-8207 (888) 733-8207
Service (855) 685-1347 (855) 685-1347

Reviews

(3,563 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Toyota Irvine from DealerRater.

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Adam Bahnassi was great very Fridley with good Knowledge

Adam Bahnassi was great very Fridley with good Knowledge & Sarah Hashemi at Finance Were also Great, it Quick & Lease Purchase Progress will defiantly recommend. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Peyman, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!

Daniel buen servicio numero uno.

Daniel buen servicio numero uno. Muchas Gracias a Brice y a AutoNation Toyota Irvine! Excellent!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hola, te agradecemos que te hayas tomado el tiempo de dejarnos estos comentarios. Si alguna vez necesita ayuda, llámenos. ¡Feliz automovilismo!

Hany D was very good helpful and worked with us the full

Hany D was very good helpful and worked with us the full process. Making is very stress free and convenient. Thanks very much…. Definitely will come back to see him again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

David made the entire procees incredibly quick and

David made the entire procees incredibly quick and hassle-free. Will be coming here for any future car-purchaes.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Walker, it is great to read such wonderful comments about your recent experience with us!

I had the pleasure of working with Andy V.

I had the pleasure of working with Andy V. at AutoNation in Irvine, and he was hands-down the best car sales representative I've ever dealt with. His communication was excellent—friendly, kind, and easy to work with. Andy was straightforward and honest with all the information, which made the entire process smooth and stress-free. If you’re at AutoNation in Irvine, Andy is definitely the person you want to talk to. Thank you so much, Andy, for making this experience so great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Irvine! Don't hesitate to call us if you ever need anything. Be safe on the road!

loved the experience I had here, Dale was super helpful

loved the experience I had here, Dale was super helpful and i’m glad I chose here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Orion was awsome with helping me find and secure the Rav4

Orion was awsome with helping me find and secure the Rav4 i was looking for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. If you ever need help, just give us a call. Happy motoring!

I love service of Ms Zuleima she’s great.

I love service of Ms Zuleima she’s great. So kind and clear explanation too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Yoshiko, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

Amazing simply amazing.

Amazing simply amazing. Justin did a great Job his customer service was great and helped me a lot.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Purchased a vehicle as a gift for my mother-in-law and

Purchased a vehicle as a gift for my mother-in-law and the process when I finally had shown up to purchase was not great. I contacted you guys with a specific car in mind, I dealt with Danny Rodriguez. After coming to a price, the car arrived and I showed up to purchase it. Everything was smooth up until this point, felt super awkward the entire interaction with Danny. Very quiet and 0 small talk. No big deal though, as I prefer to get in and out fast anyways. Other than that, they tried to add two additional charges to the invoice for an additional $1.2k that were not on our signed documents I had within our email, for random upsell packages. When I mentioned it they told me it must have been within the invoice email (which it was not), they promptly removed it once I mentioned it I needed to purchase insurance on the spot, and Danny was very helpful for that. Once I’m on the phone with the insurance company, he’s no where to be found, I tried calling him as he was visibly at the finance desks 200 feet I front of me, and he kept hanging up the calls. After waiting 10-15 minutes, I had to go walk up to obtain the VIN so we could proceed. Rest of process went fine and we closed the deal. I leave my car on the lot so my girlfriend can come pick it up the next day and surprise her mom… they refused to give her a bow for the car after saying they needed to call Danny for approval. Once they called him they tell my girlfriend “actually we don’t have any bows here” After spending $46k on a car, I would assume a ribbon would be the least of the dealers concerns. All around lackluster purchasing experience, would rather spend more money at a different dealership if it meant I could avoid AutoNation

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (949) 287-8766 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.