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Reviews

Average Ratings

4.8
Average based on 33 reviews.
  • Top notch sales person, professional and detailed

    I enjoyed the sales experience with Steve Gonzalez. Steve was professional and knew his cars well...Steve was knowledgeable about the car and Lexu...


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    I enjoyed the sales experience with Steve Gonzalez. Steve was professional and knew his cars well...Steve was knowledgeable about the car and Lexus which was refreshing and, more importantly, beneficial to me throughout the buying process. Steve listened to my needs and wants which made my purchase easy. I was going to buy a different car, but with Steve's knowledge I decided on a Lexus ES350. I would strongly recommend him.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Professionals

    I bought lexus rx 350 2010. This dealer is professional. This word means everything to me! I can pay a little bit more over my budget. But profess...


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    I bought lexus rx 350 2010. This dealer is professional. This word means everything to me! I can pay a little bit more over my budget. But professionals deserve that!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Lexus of Towson

    Very professional sales staff, Matthew Meegan did a masterful job. The business a good deal on the maintenance and extended warranty which we pur...


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    Very professional sales staff, Matthew Meegan did a masterful job. The business a good deal on the maintenance and extended warranty which we purchased. Their service department take tare of a few things. All and all it was a very enjoyable experience. Very customer service oriented.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Excellent Service

    Excellent customer service..purchase two cars from this dealership, one being recent ..Lexus of Towson gave me a great deal.. Thanks


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    Excellent customer service..purchase two cars from this dealership, one being recent ..Lexus of Towson gave me a great deal.. Thanks

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • M. Moran of Bel Air

    Just bought a certified used IS 250. My salesperson was George Zicopoulos who was very helpful. As a recent college grad purchasing my first car, ...


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    Just bought a certified used IS 250. My salesperson was George Zicopoulos who was very helpful. As a recent college grad purchasing my first car, the whole process was very positive experience for a first time buyer. Also, I did my financing through Lexus and Randy Schueler was excellent explaining all the financing details and options! Highly recommend this dealership!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Easy, Fair and straight forward transaction

    I found the vehicle listed on Cars.com and contacted the dealer. Cassidy Drummond got back to me promptly and made the entire process very straigh...


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    I found the vehicle listed on Cars.com and contacted the dealer. Cassidy Drummond got back to me promptly and made the entire process very straight forward and in a fair manner. I am located 2 hours away, so when I showed up to the dealer I was done in less than 45 minutes. Best car-buying experience so far. Thank you!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Excellent!!!

    I purchased a Certified Pre-Owned 2014 Lexus RX 350 a little over a week ago. I worked with Ronnie Book and highly recommend him if you are lookin...


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    I purchased a Certified Pre-Owned 2014 Lexus RX 350 a little over a week ago. I worked with Ronnie Book and highly recommend him if you are looking to purchase a Lexus. He was incredibly helpful and allowed me to take my time in making a decision without pressuring me to buy the car on the spot. The used car manager was also very professional while negotiating the deal as well as every other employee I encountered at the dealership. I will definitely purchase my next car from Lexus of Towson!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Purchasing A New Car

    This was the first time I went into a dealership on my own to purchase a car. The experience was exceptional. Cassidy was very professional and th...


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    This was the first time I went into a dealership on my own to purchase a car. The experience was exceptional. Cassidy was very professional and thorough. He made the whole process comfortable and it went smoothly. He answered all my questions during and after the transaction, and he went out of his way to follow-up in a few days to make sure everything was going okay with my new car and was to my liking.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • First Class Dealership

    My last three vehicles were Acuras and I have grown very fond of the excellent treatment I have received from the Acura dealerships during the buy...


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    My last three vehicles were Acuras and I have grown very fond of the excellent treatment I have received from the Acura dealerships during the buying experiences and in having my vehicles serviced. I recently purchased a 2014 Acura RLX from Lexus of Towson and found that buying experience excellent as well. My salesman Cassiday was very professional in every way. I made what I felt was a reasonable offer for the vehicle including my trade and it was accepted by the sales manager without any hassle whatsoever. The only problem I experienced was when I took my car in for a complimentary car wash. When the vehicle was returned the seat was back as far as it could go and the back of the set was way down. The radio was turned off, but when the radio was turned on the volume setting was turned all the way up and the settings for bass & treble had been tampered with so that the bass setting was all the way up. This was a bit disturbing and I brought the matter to the attention of the service staff. I expect that issue will be resolved.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • New Car Purchase

    This was the best car experience I have ever had. My salesman, Cassidy Drummond is a first class guy and made the experience transparent and fun. ...

    Dealer Response

    Thanks for your kind words Ron. We appreciate your business and are here for you.


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    This was the best car experience I have ever had. My salesman, Cassidy Drummond is a first class guy and made the experience transparent and fun. He called me after the purchase to make sure I was ok and did not have any problems. My wife will see him within the next six months for her new car purchase.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for your kind words Ron. We appreciate your business and are here for you.


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