Piazza Acura / Honda of Reading

I enjoyed my buying experience with Piazza Acura. I have purchased over 10 cars from Pat and I am more than 100% satisfied with his and everyone’s... kindness and professionalism.

I purchased my car through Alex recently and whenever I have a question, he is right there to help. He is also on the ball helping me with any service... issues that arise. I will always recommend Alex and Piazza to anyone looking for a reliable car.

My wife and I just bought a new car from Nancy Juhasz and we received the best service by her and the Piazza Honda of Reading staff. I would highly recommend... this salesperson along with the company. When its time for me to buy another vehicle rest assured this is the place I'll be going. I normally don't write reviews but in this case it would be unjust because of the exceptional service that was provided to my wife and I. Anyone searching for a new or used car please stop in at Piazza Honda of Reading and ask for Nancy Juhasz. Guaranteed the best service along with knowing you are going to get the best and honest deal possible along with a quality vehicle.

I drove up 45minutes, left work early to check out a vehicle that was online for sale, and had been texting someone all day, he said it was there, i got... up there, and the salesman was great, took a test drive, they went to appraise my vehicle, when he came back apparently someone in the Honda dealership sold it earlier in the day, i was so upset, i drove 45 minutes out of my way, left work early, and killed 2 hrs of my day, for absolutely nothing, it will be a great rarity for me to go up there ever again, their communication sucks, or it was a bait and switch, because ironically they had 2 other vehicles of a higher price

Just bought my tenth car from Piazza. This time my first Honda and my most expensive vehicle to date with the auto group. They were professional throughout... the entire process from the multiple test drives and vehicle choices I never once felt pressured! I plan to continue to bring my vehicles to this location for service and will be buying all my future cars through Piazza Honda of Reading. Great experience! I'd recommend them without hesitation.

A fantastic experience from beginning to end. All were helpful and listened to what I was looking for in a car. Would recommend this dealership to all... friends and family.

My car dealer Wilfredo Pena was the best, I took hours and he was patient and very interested in making sure I got what I wanted. Everybody was kind and... friendly to deal with, financing was on my side every step of the way. I would purchase my next car here again when I'm in need again & so should you. Happy customer ¿

This was an already uncomfortable situation for me. I didn't want to buy another car since I tragically lost my mother in an incident with my last vehicle... just 3 weeks earlier but I needed to. I had my heart set on a Honda CR-V. My salesman, Mark S., was friendly and considerate as expected in a salesman. I had my fiancé with me and knowing that I'm faced with unexpected funeral costs, he wanted to leave with a good deal. Otherwise, no sale. My fiancé told me, "be prepared to walk away, there's plenty of cars out there". And he was absolutely right. As I said, Mark S., our salesman, was a nice person to work with and I wish I could say that he made up for the horrible experience we had with Acura Piazza of Reading's financial manager, Matt Stefan, but sadly, he didn't. When my fiancé made our counteroffer, Matt Stefan became unprofessional, rude, and condescending. It was truly appalling, that someone you expect to exercise a certain level of professionalism would talk to customers with such insult and degrade. I felt truly uncomfortable in the presence of Matt Stefan, because it was as if he had no filter. He just said what was on his mind. He was offensive. I didn't think this kind of behavior was acceptable at car dealerships. I don't want to sound dramatic, but Matt Stefan became aggressive when talking numbers. Throwing his pen on his desk and repeatedly asking "why" we weren't accepting his deal. He was upset that he wasn't "making any money on this car". All the while, my fiancé and I remained calm and walked away, stating that, "he had our number" if he changed his mind. And like a child who needs to have the last word he said, "And you have mine!". Matt Stefan later stopped my fiancé in the parking lot and made yet another offer, one that came close to ours and one that we regrettably accepted. I dreaded having to step into his office for the second time to sign paperwork, and I hope I never have to see his face again. Obviously I won't ever be going to Piazza of anything anymore for future car sales, but I just hope this isn't the future of car buying. I understand money needs to be made, but kindness and professionalism goes a long way. The sale was made, but I will forever remember this hostile experience and know that it had everything to do with the way Matt Stefan treated us that day, and the day after (we unfortunately had to go there the next day also because the tire pressure light was on and there was a crack in the windshield).

Buying a new car can be scaring and overwhelming! It is easy for me to feel intimidated by pushy people and sales people tend to have a reputation for... this quality. I have purchased a number of cars but never a new car and, needless to say, I was somewhat anxious and apprehensive. I prepared myself and researched exactly what I wanted but I was prepared to walk away if I felt pressured, stressed or coerced....and, guess what, I drove away with a smile and a new car! Tom Miller, my sales agent, was marvelous! Truly a down to earth, naturally pleasant, honest and patient human! (Hard to find in any line of work these days.) The fact that he, himself, drive 1.5 hours each way to work and home exemplifies that he knows and enjoys a good ride. Never did I feel like I was being cattleshooted down a path I would regret. My concerns were heard, acknowledged and addressed. He was knowledgeable, efficient and thorough. He was kind and patient especially since I came in for with my 2 youngest and never is it a quick transaction even efficiently preformed. John, my finance agent, was equally awesome! Disclosing person finaces always needs to be done with caution but he made it all very comfortable and easy. I wish him well with his endeavours in acquiring land in NC to share retirement with his many pets and kids! Certainly, doing business with real people with whom you can relate and can relate with my personal needs made the process easier. Made it feel right. Made me leave satisfied and happy. Engaged my kids so they felt part of the process. Thank you so much, Tom Miller! And thank you, John! I am looking forward to future business with you both!

I don't understand why anyone would write a negative review. My experience was nothing short of being completely satisfied. Alex Andrade,our salesperson,went... above and beyond to make sure we got the car we were looking for. Thank You !