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Klein Automotive

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (124 reviews)
2018 consumer dealer award
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2018 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (124 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Klein Automotive from DealerRater.

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Excellent!!

My wife and I bought our second vehicle from Klein Auto and we couldn’t be more happier. Ron Krueger did an amazing job explaining all the features of our new truck and was very friendly during this process. Aaron also did an amazing job helping us with the financing and explaining everyone clear and understandable. We will definitely be back and we would highly recommend Klein Auto to anyone looking to purchase a new or used vehicle!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
Worked with:
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Great customer service

Nick and Randall and the whole team at Klein deserve a high 5. From the moment I started the process to the end of buy my new equinox they were nothing but amazing. Explained everything and made me feel comfortable. This is my second vehicle I have purchased with them and will be back in the future to get my dream Jeep from them. ;)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Logan Behm

The staff were very knowledgeable and helpful with my purchase, it was an overall great experience and I am looking forward to working with them in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Brought a new Buick Enclave

We have been doing business with Kleins in Clintonville for many of years. Brought our previous car from them which we traded in on our new one. The sales person (Nick Ferrito) was really helpful when we were looking for another new vehicle. He went over all the different options, answered all are questions and we came up with a good fit! The financial officer was a great help in facilitating our financing! The whole process went really smooth, couldn't ask for better service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Jeep Compass

Exceptional customer service! Brad Cupp and his team were all so welcoming, helpful, and patient with all the details of purchasing my new vehicle. The Klein team is awesome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Jeep Grand Cherokee

We were referred to Ron through family that has worked with him for quite awhile. We were finally looking for a new Jeep and wanted to trade in our old 2012 model. Ron was efficient with everything, gave us great options and actually got us in to a better model for less and more miles. Great service and great group to do with all the way through. Would definitely recommend!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Chevy Equinox

This is the 2nd vehicle in our household we have purchased from Klein. Always helpful, friendly and professional. We have had our vehicles serviced here as well, have always been happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dodge Grand Caravan

Great priced minivan. Also, with Klein's using Fox Communities Credit Union for financing makes it a plus. Great addition to our vehicles purchased from Klein's.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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mrtom

The whole buying process was easy and painless. Brad was easy to work with and very knowledgeable about the Chrysler Pacifica. The best car buying experience ever!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Great service

The process of first purchasing a vehicle was very smooth due to the help of these employees. They all worked really hard to make sure I left with the truck that I wanted, even with being from out of state. Great service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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