A.M.A. Cars Pre-owned Auto Sales

3.6 out of 5 3.6

Reviews

3.6 out of 5 3.6
25 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    October 14, 2019

    I purchased a vehicle from AMA Cars in Trevose, PA on December 27, 2017. As of March 28th, my lender (GM Financial) did not received the title on this... vehicle and I have not been able to register or drive it. We received the registration in April. However, Ama cars have not held up it end of the bargain as far as getting the check engine problem fixed and he provided a receipt of "we owe." After we filed a complaint with consumer complaint he went into action. On April 17th he called and agreed to take a look at why check engine light was on for 3 months. He told me to take it to Grand Prix Auto. I took the vehicle on April 18th at 3:00 pm. I left my vehicle and my witness came to pick me up. I kept in contact with Michael the owner of Grand Prix he assured me he was going to fix the check engine and check on the issue. I communicated with Mike daily, when it was time to pick up my car Mike also said I have a massive leak in the front of the engine. On the April 23rd I picked up my vehicle with an attachment of a nightmare, because Mike tried to charge me $55.00 for maintenance. When I refused, he said was not releasing my vehicle. My witness and I had to call the police to get my vehicle back, as well as call Mitch. When I contacted Mitch, he communicated with Mike to release the car and he will pay for everything. He also stated he will investigate and take care of why the check engine like is staying on. After this ordeal it has been very difficult to get in contact with Mitch. He has been giving me the run around. And nothing has been resolved. I contacted him today and he stated he would fix the problem. I believe it is too late. As of May 5th I had to tow my car to his dealership, because I was informed that my car died. I have a warranty that is not helpful and a dealership who sold me a vehicle that stop working after 3 1/2 to 4 month. And I know is a law against that, I am not sure where to start. Hopefully your agency can lead the way. I want to continue be proactive in my complaint filing.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    May 17, 2019

    They sell cars that need repairs and don’t tell you, when you ask for them to help they don’t pick up, all there cars are lemons. Mine broke a week after... I bought it and cost thousands to repair. Take your business elsewhere.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • August 11, 2014

    This place is awesome, the staff was very knowable and all their cars were really nice and well priced! I purchased a 2011 Nissan Altima with only 18K... Miles!!! WOW right!? Not only did they help me when nobody could, they educated me in the importance of credit! I love the guys at Ama Cars and the finance girl was so nice and explained everything clearly. No hidden things I understood everything I was signing. I would recommend everyone to buy from Ama Cars

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    March 20, 2019

    I bought a car and then later it had failed and I have spent so much money trying to fix it it’s bull and I am still paying to fix it this place is crap... . We bought the car with a cracked Windshield and was told it would be fixed and guess what it’s still cracked thank go it’s a very small one

    1.0 out of 5
    Customer Service
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    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    January 27, 2019

    I bought a car from these guys in October of 2018 and it stopped working December of 2018, As I see from other reviews these people are scamming people... out of their money Mitch and everyone else there at ama cars the customer service is horrible, I call looking for Mitch his nowhere to be found of your looking for a car don’t go here! He got me in a hole with a car that doesn’t move I’m paying for a car that doesn’t move anyone got out of there problem with these guys let me know comment.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    6 people out of 7 found this review helpful. Did you?
  • 1.0 out of 5
    January 23, 2019

    I bought a car 2 months ago and to date my lender hasn't received the title, my temp tags exp and I'm no longer able to drive the car. I've contacted Mitch... the owner several times and he doesnt respond. He is a lying xxxxxxx and the true negative definition of a used car dealer. I feel very taken advantage of as I just came out of bankruptcy and was happy to get a car in my name so quick after. I wish I never did business with this guy. Horrible customer service and just an all out Liar....please stay clear of this place

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    September 27, 2018

    I purchased a car for my 17 year old daughter. The car was suppose to have a three year bumper to bumper warranty as well as both bumpers and mirrors painted... but Mitch lied to me about both. I have this all in writing and will be forwarding it to the proper authorities. I’ve called numerous times as well as going to the store and Mitch the owner treats you like your beneath him and makes excuses on why there is a holdup.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    June 20, 2018

    Had me drive 2hours to see car they haven’t had in months. After telling me he touched the car before I came. I get there & he’s searching for the car... when he knows it’s not there. Then lies & says they’re going to the auction Friday. Never got back to me long story short don’t shop here I never write reviews but I had to. The worse dealer I ever been to by far

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    June 17, 2018

    I purchased a vehicle from AMA Cars in Tevose, PA on December 27, 2017. As of March 28th, my lender (GM Financial) did not received the title on this vehicle... and I have not been able to register or drive it. We received the registration in April. However, Ama cars have not held up it end of the bargain as far as getting the check engine problem fixed and he provided a receipt of “we owe.” After we filed a complaint with consumer complaint he went into action. On April 17th he called and agreed to take a look at why check engine light was on for 3 months. He told me to take it to Grand Prix Auto. I took the vehicle on April 18th at 3:00 pm. I left my vehicle and my witness came to pick me up. I kept in contact with Michael the owner of Grand Prix he assured me he was going to fix the check engine and check on the issue. I communicated with Mike daily, when it was time to pick up my car Mike also said I have a massive leak in the front of the engine. On the April 23rd I picked up my vehicle with an attachment of a nightmare, because Mike tried to charge me $55.00 for maintenance. When I refused, he said was not releasing my vehicle. My witness and I had to call the police to get my vehicle back, as well as call Mitch. When I contacted Mitch, he communicated with Mike to release the car and he will pay for everything. He also stated he will investigate and take care of why the check engine like is staying on. After this ordeal it has been very difficult to get in contact with Mitch. He has been giving me the run around. And nothing has been resolved. I contacted him today and he stated he would fix the problem. I believe it is too late. As of May 5th I had to tow my car to his dealership, because I was informed that my car died. I have a warranty that is not helpful and a dealership who sold me a vehicle that stop working after 3 1/2 to 4 month. And I know is a law against that, I am not sure where to start. Hopefully your agency can lead the way. I want to continue be proactive in my complaint filing. I have now found the dealership and I drove the car to the location with a promise he would provide a loaner. I drove an hour to his location and no vehicle was provided. I am paying for a vehicle I cannot drive. Because it was faulty and dangerous. I almost died, because my vehicle stopped in the middle of the road. And with my belief system in Mitch who sold me the car to drive. And he assured me it was going to be okay. It left me stranded for 3 hours.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 2.0 out of 5
    February 12, 2018

    I had a very bad experience with these people. Miguel the owner and his wife Christina was very rude and arrogant towards me. I placed a deposit using... my checking account by writing a check to them to secure and hold a vehicle after I had ask them, and they said that it would be okay. I also said to them that I may be able to withdraw funds from my account . They then sold the vehicle and was very nasty to me.I will put this out to everytj agency within the region..Do not buy from them.

    2.0 out of 5
    Customer Service
    2.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
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