Gordie Boucher Ford of Menomonee Falls

4.6
(1,600 reviews)
Visit Gordie Boucher Ford of Menomonee Falls
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:30pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–5:30pm
Tuesday 9:00am–7:00pm 7:00am–5:30pm
Wednesday 9:00am–7:00pm 7:00am–5:30pm
Thursday 9:00am–7:00pm 7:00am–5:30pm
Friday 9:00am–7:00pm 7:00am–5:30pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed

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New (866) 414-7936 (866) 414-7936
Used (888) 846-2906 (888) 846-2906
Service (262) 293-4599 (262) 293-4599

Inventory

See all 231 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since December 2009.
Welcome to Gordie Boucher Ford of Menomonee Falls WI! Here at Gordie Boucher Ford we maintain a strong commitment to our customers. We know that you have high expectations for your new or used car shopping experience and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. We hope you?ll visit us at N99 W14300 Main St. Menomonee Falls WI so that we can demonstrate our commitment to quality customer service!
We Ride With You Every Mile! Making CASH offers on used cars!

Service center

Phone number (262) 293-4599

Service hours

Monday
7:00am–5:30pm
Tuesday
7:00am–5:30pm
Wednesday
7:00am–5:30pm
Thursday
7:00am–5:30pm
Friday
7:00am–5:30pm
Saturday
8:00am–12:00pm
Sunday
Closed

Meet our employees

View all 24 employees View less employees

Reviews

4.6
(1,600 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gordie Boucher Ford of Menomonee Falls from DealerRater.

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1.0

Work done by mechanics give 4 don't give 5, last 2 or 3

Work done by mechanics give 4 don't give 5, last 2 or 3 times a major pain to get my truck back

1.0

Work done by mechanics give 4 don't give 5, last 2 or 3

Work done by mechanics give 4 don't give 5, last 2 or 3 times a major pain to get my truck back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi David, we regret to hear that you are displeased with your recent experience with us. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Alex Hienz, at 262-225-9010 so that we can make this right.

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5.0

Great customer service.

Great customer service. Done Ok friendly staff and nice place to wait for your vehicle.

5.0

Great customer service.

Great customer service. Done Ok friendly staff and nice place to wait for your vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

Work was excellent and completed on time Vehicle was

Work was excellent and completed on time Vehicle was clean when I picked it up

5.0

Work was excellent and completed on time Vehicle was

Work was excellent and completed on time Vehicle was clean when I picked it up

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Michael, your wonderful feedback and rating mean a lot to us. If you're ever in need of more help, please let us know!

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5.0

Very good.

Very good. Explained things to me very well Went for an oil change and was taken care of

5.0

Very good.

Very good. Explained things to me very well Went for an oil change and was taken care of

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi there, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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5.0

Great experience working with this dealer.

Great experience working with this dealer. They accommodated my financing and pickup schedule. Definitely recommend.

5.0

Great experience working with this dealer.

Great experience working with this dealer. They accommodated my financing and pickup schedule. Definitely recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi there, we appreciate your positive review about your recent experience with us! Thanks again for the recommendation, and have an amazing day!

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5.0

The service department was excellent.

The service department was excellent. Good service every time I visit. I feel good when I leave knowing my car is in great condition.

5.0

The service department was excellent.

The service department was excellent. Good service every time I visit. I feel good when I leave knowing my car is in great condition.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Consumer response

Good service

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1.0

Got back to my SUV and read on the report possible brake

Got back to my SUV and read on the report possible brake issue Returned and questioned and was given was probably a mistake then given the report with a 6 on brakes with only 4700 miles Told to wait till next oil change Called at a later time and told the same thing Got an email the other day about marginal brakes ???

1.0

Got back to my SUV and read on the report possible brake

Got back to my SUV and read on the report possible brake issue Returned and questioned and was given was probably a mistake then given the report with a 6 on brakes with only 4700 miles Told to wait till next oil change Called at a later time and told the same thing Got an email the other day about marginal brakes ???

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi there, we are disappointed to hear that your experience was not a positive one. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Alex Hienz, at 262-225-9010 so that we can make this right.

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1.0

Service writer caused by a lot of confusion To me he

Service writer caused by a lot of confusion To me he doesn't know what he's doing

1.0

Service writer caused by a lot of confusion To me he

Service writer caused by a lot of confusion To me he doesn't know what he's doing

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Charles, we regret to hear that you are displeased with your recent experience with us. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Alex Hienz, at 262-225-9010 so that we can make this right.

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4.0

Had to wait couple hours but drinks n chips very nice

Had to wait couple hours but drinks n chips very nice while waiting and tv. Mike was very nice to work with

4.0

Had to wait couple hours but drinks n chips very nice

Had to wait couple hours but drinks n chips very nice while waiting and tv. Mike was very nice to work with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we really appreciate your positive review! If you have any concerns, please don't hesitate to reach out!

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5.0

Very professional.

Very professional. No sales pressure, I was there to look at a specific vehicle, and wasn't shown anything else to sway a decision for anything at a higher cost.

5.0

Very professional.

Very professional. No sales pressure, I was there to look at a specific vehicle, and wasn't shown anything else to sway a decision for anything at a higher cost.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi there, we pride ourselves on quality and professionalism, so we're happy to hear you enjoyed your recent visit! If you're ever in need of more help, please let us know!

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