Finnegan Chevrolet Buick GMC

Reviews

Average Ratings

2.3
12 lifetime reviews.
  • Great experience

    The whole team was great and the process was painless. I highly recommend these guys.


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    The whole team was great and the process was painless. I highly recommend these guys.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Recall service

    This is my second experience with this dealership service department. The first was a seatbelt reprogramming and after 7 hours of non service I le...


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    This is my second experience with this dealership service department. The first was a seatbelt reprogramming and after 7 hours of non service I left withs check engine lowlight on because the reprogramming was bad. I arrived for a 9am appointment and I have now been waiting for an hour and a half for them to BEGIN two recall services. I am about to repossess my vehicle and take it elsewhere.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Worst customer service ever.

    Worst customer service I've ever experienced. Served customers after me even when I was waiting. Giving me a very hard time. Never coming to this ...


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    Worst customer service I've ever experienced. Served customers after me even when I was waiting. Giving me a very hard time. Never coming to this dealer again

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great teamwork

    Salesman Cedric showed interest in what WE were looking for. Louis stepping in to help and Mark finishing up the paper work. Even Received a cal...


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    Salesman Cedric showed interest in what WE were looking for. Louis stepping in to help and Mark finishing up the paper work. Even Received a call days later to make sure we were satisfied. This dealership is aimed to please the customer.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • service

    took my wife's Camaro in for routine maint very professional staff.jamey and dewayne got me in and out without any problems. realized we needed ti...


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    took my wife's Camaro in for routine maint very professional staff.jamey and dewayne got me in and out without any problems. realized we needed tires.they price matched the local tire store!! highly recommend them.thanks .

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • FRIENDLY COUNTRY DEALER

    I recently have purchased two vehicles from this dealership!! One for myself and then a couple weeks later one for my wife! I first traded in my d...


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    I recently have purchased two vehicles from this dealership!! One for myself and then a couple weeks later one for my wife! I first traded in my disaster of a vehicle that I owed way too much on because I bought it from a rinky dink dealership. I had to because of my lack of credit, when I went to FINNEGAN to inquire I met Melvin and also the sales manager Michelle, I explained my situation and they went to work immediately, I didn't even know I could by a truck but after their finance manager started working with a couple banks they got be an unbelievable rate!! I was lower than I expected on my monthly payment,&to make things even better It was a brand new truck when I was originally trying to get something used because of overall price. I don't know how they did it but they made it happen and now they're getting my wife approved on her first ever auto loan. FINNEGAN AUTO GROUP is great to say the least.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • in and out in an hour

    Everything was handled before I made the trip Pre-approved credit and price settled via email and Web site. Salesman insured all questions answere...


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    Everything was handled before I made the trip Pre-approved credit and price settled via email and Web site. Salesman insured all questions answered and kept in contact via phone and email Vehicle exactly as described including milage. Test drive sign and out little over an hour. Watch out for hidden fee added during financing Took away one star for this

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • bad service still waiting on a part 5 months late

    my rims were stolen the day i bought the truck and a part was suppoed to be order and i never rcvd a phone about it ....it has been months


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    my rims were stolen the day i bought the truck and a part was suppoed to be order and i never rcvd a phone about it ....it has been months

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • service dept

    my family was traveling and had an overheating problem with our 2012 chevy pickup.i called the service dept and spoke to barbara.she was very help...


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    my family was traveling and had an overheating problem with our 2012 chevy pickup.i called the service dept and spoke to barbara.she was very helpful and understood our situation.the technician stayed after hours to repair our truck.(leaking hose)service manager ronnie blakeway stayed with us as well.jeff davis,director personally visited with us and made us feel very welcome.we didnt buy our car here,we live in waco,but the courtesy and professionalism shown here will definetly make us buy our next one here.thank you for getting us back on the road and able to enjoy our trip!!!!! jeffrey dodson,waco tx.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Terrible

    Terrible customer service. Tried calling twice about an SUV shown on the website and both times got the run around and was hung up on the second t...


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    Terrible customer service. Tried calling twice about an SUV shown on the website and both times got the run around and was hung up on the second time. They definitely will not ever get my business.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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