Charles Maund Volkswagen

Contact seller

Select a Salesperson (optional)

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be pre-recorded. You also agree to our Privacy Statement. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Statement

4.7
(363 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Service Sales
Monday 7:30am–6:00pm 9:00am–8:00pm
Tuesday 7:30am–6:00pm 9:00am–8:00pm
Wednesday 7:30am–6:00pm 9:00am–8:00pm
Thursday 7:30am–6:00pm 9:00am–8:00pm
Friday 7:30am–6:00pm 9:00am–8:00pm
Saturday 8:00am–3:00pm 9:00am–7:00pm
Sunday Closed Closed
(512) 458-1111 (512) 458-1111

Inventory

See all 20 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2008.
Charles Maund Volkswagen is the #1 VW Retailer in Austin and surrounding areas and a premiere VW service facility for a few key reasons. We are centrally located IN Austin TX. We are staffed with a management staff with years of experience VW certified consultants VW certified service advisors and VW certified technicians. This means that from the time you purchase your new or pre-owned Volkswagen you will not waste time or money with inexperience employees.
Austin's #1 VW retailer. Quality Pre-Owned Vehicles. Over 20 banks to finance through. 58 Years in business

Service center

Phone number (512) 458-1111

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

View all 20 employees View less employees

Reviews

4.7
(363 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of Charles Maund Volkswagen from DealerRater.

Want to share your experience with this dealership?

Write a review
4.0

Caleb was extremely friendly, helpful and professional....

Caleb was extremely friendly, helpful and professional. He seeks opportunities to satisfy his client and educate them on deals and services. Wish him the best

4.0

The first time we went the salesperson was not Helpful at...

The first time we went the salesperson was not Helpful at all, but second time we went, Caleb was great! He was very friendly and attentive. We felt like he knew what we were asking. The only reason I did not give dealership 5 stars was there was no flexibility on pricing. We know it’s hard in this economy but a good show of faith for flexibility would have been nice.

5.0

Excelente atención, llegue un poco tarde antes de cerrar...

Excelente atención, llegue un poco tarde antes de cerrar y siempre estuvieron atentos ayudarme, los felicito por esa atención al Cliente es excelente.

5.0

We were very pleased with Alexander and the dealership as...

We were very pleased with Alexander and the dealership as a whole. They worked with us to meet our needs on a time crunch! Thank you!!

5.0

I would say top of the line service provided by Alexander...

I would say top of the line service provided by Alexander morataya, really, his professionalism, dedication knowledge made our buying a lot easier, I really recommend him. Un servicio espectacular el que nos dio Alexander Morataya, su professionalismo, dedicacion, carisma, y conocimiento hizo nuestra compra mas facil y comoda, gracias por todo tu esfuerzo, mereces un aumento y mucho mas.

1.0

Horrible service. Scheduled an appointment, spent 1+...

Horrible service. Scheduled an appointment, spent 1+ hours driving for my appointment then found out upon arrive “the repair man was not in the shop.” They told me to come back the following week for zero discount. Would never recommend anyone to this dealership.

5.0

I had one of the best sales experiences with my wife,...

I had one of the best sales experiences with my wife, felt unrushed not pressured.. took the time to test drive all the vehicles we were looking into.. and selected the ones we wanted after hesitating a lot since the VW has a rich lineup and the choices can be confusing.. I had a little bump at the financing but their GM steped up and fix it.. You can be assured you will be taken care of...

5.0

Working with Billy was easily the best car-buying...

Working with Billy was easily the best car-buying experience I've had in my nearly 20 years of buying cars, from Fords and Mercedes to Land Rovers and SAABs (if anyone remembers those!). He'd done so much legwork before I ever set foot in the dealership, by the time I got there all they needed to do was double-check my trade-in, let me take the car I'd selected out for a spin, and finalize the paperwork. And I know everyone approaches it differently, but Billy also took great care to help me feel safe and not like a crazy person for still wearing my mask. I also liked the cool new interactive desktop in finance for the signatures, and the flash drive for my records instead of a ton of paperwork. I'd come back here in a heartbeat and will keep VW at the top of my list next time thanks to a terrific experience this time. Thank you Billy and Charles Maund VW, I'm so happy with my new Atlas!

5.0

Ryan made this process so seamless through his expert...

Ryan made this process so seamless through his expert knowledge of the vehicles, programs, and financing available to me. I came into the dealership to service my 2018 Passat and left with a 2022 Taos - the best day! I will 100% continue to service and buy my cars from Charles Maund VW!

5.0

The staff was super kind and willing to work with me in...

The staff was super kind and willing to work with me in order to get me into the car I really wanted. It didn’t feel like the typical car buying experience! Ryan was super helpful and patient with me during the whole process. :)

Read all 363 reviews