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Reviews

Average Ratings

4.8
Average based on 51 reviews.
  • Work Car

    I recently wanted a car for my daily commute to work, i had my old Toyota for many year and never had any maintenance issues but wanted a upgrade....

    Dealer Response

    Thank you! Thank you! Thank you! We appreciate the review! And we appreciate you doing business with us! Please let us know if we can do anything ...


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    I recently wanted a car for my daily commute to work, i had my old Toyota for many year and never had any maintenance issues but wanted a upgrade. I shopped around at other Toyota but this one is by far the best in Memphis straight upfront pricing and haggle free shopping. i ended up purchasing the Scion Ia what a great car for the price. Has everything one would need for a short trip to work and has all the safety feature even with the cost.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you! Thank you! Thank you! We appreciate the review! And we appreciate you doing business with us! Please let us know if we can do anything else!


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  • Great Experience with Steve McFarland

    Was in the market for a new car but wanted to stay close to the Southaven area so after checking their website I went out and met with Steve McFar...

    Dealer Response

    Thank you Kim! We appreciate the business and the 5 star review! We will let Steve know about it. And thank you for your understanding in regards ...


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    Was in the market for a new car but wanted to stay close to the Southaven area so after checking their website I went out and met with Steve McFarland. I'd already done most of my research and pretty much knew what I wanted (a 2017 Camry SE) and Steve let me call the shots. Absolutely no high pressure or "upselling" on his part which I really appreciate. A pushy dealership will lose my business quickly. Once we settled on a price, it was pretty much routine paperwork (I already had my own finance). Picked up the vehicle last night. It was clean and pristine with a full tank of gas. Only thing that knocked it down a notch in the buying process was a copy of all the signed paperwork wasn't ready for me and won't be until next week. I'll chalk that up to being the end of the month and Labor Day Weekend. Otherwise it was a very pleasant experience and would deal with Steve again without hesitation.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you Kim! We appreciate the business and the 5 star review! We will let Steve know about it. And thank you for your understanding in regards to the paperwork. We appreciate you! Thanks!


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  • Great place to buy a car.

    Excellent staff. Very professional. About time to change your review form.

    Dealer Response

    We appreciate you doing business with us and for the review! Again, thanks!


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    Excellent staff. Very professional. About time to change your review form.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We appreciate you doing business with us and for the review! Again, thanks!


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  • Outstanding service

    Salesman Matt Jackson is awesome he has outstanding customer service and professionalism. Throughout my 51 years I've purchased many brands of car...

    Dealer Response

    Hey Glenda! You're right! Matt Jackson is awesome, and so are you! We appreciate the 5 star review and you doing business with us. Please let us k...


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    Salesman Matt Jackson is awesome he has outstanding customer service and professionalism. Throughout my 51 years I've purchased many brands of cars and trucks, but none can compare to the quality of service I received at Chuck Hutton Toyota. Matt I will highly recommend you and the Chuck Hutton staff to all my family and friends. Thank you Glenda!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hey Glenda! You're right! Matt Jackson is awesome, and so are you! We appreciate the 5 star review and you doing business with us. Please let us know if we can do anything else! Again, thank you!


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  • Camry and Tundra take home sale

    I initially went to Chuck Hutton Toyota in Memphis to have a 2007 Lexus ES350 evaluated for trade in. I met with a Salesman name Chilly Robinson w...

    Dealer Response

    Hey Terry and Anita! We sure do appreciate the business and the 5 star review! Chilly is a great man. We are glad that you were able to do busines...


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    I initially went to Chuck Hutton Toyota in Memphis to have a 2007 Lexus ES350 evaluated for trade in. I met with a Salesman name Chilly Robinson whose character actually fits his name. Chilly show me and my wife some Toyota Avalons and Toyota Camry. My wife decided she liked the Camry's better than the Avalon so we made a deal and everything went pretty smooth except for the loan officer he's a bit different. That's as far as I'm going with that because Chile actually made it worthwhile after closing the Camry deal. I told Chilly I was interested in buying me a truck. Then he showed me a 2016 Toyota Tundra SR5 it was just what I was looking for, again we made a smoother deal this time I saw a different loan officer who made the buying process completely enjoyable and chilly even bought me a Toyota hat that matches the color of my magnetic gray Tundra. If you're in the market for a new vehicle without the hassles or pushy salesmen go see Chilly a salesman who will actually work with you. Chuck Hutton Toyota the facility is nice it's brand new clean and beautiful actually,there are no small boots for you to sit at while waiting to make your a deal it's spacious and modern. I might add the sales manager is very professional and a nice person his name is mr. James he will do his best do make the numbers right. Thanks Chilly.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hey Terry and Anita! We sure do appreciate the business and the 5 star review! Chilly is a great man. We are glad that you were able to do business with him. We will let him know about the review. Again, thanks! We appreciate you!


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  • Very enjoyable transaction!

    Very enjoyable transaction. Dealership and Cindy Long, salesperson, were super helpful and pleasant.

    Dealer Response

    Thank you Anne! We appreciate the kind words and the 5 stars! We will share the review with Cindy. Again, thank you!


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    Very enjoyable transaction. Dealership and Cindy Long, salesperson, were super helpful and pleasant.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you Anne! We appreciate the kind words and the 5 stars! We will share the review with Cindy. Again, thank you!


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  • Ms.Kizzy

    My salesman Mike Hinkle was very patient and kind. I was very well pleased with his immaculate level of customer service. He explained the basic f...

    Dealer Response

    Thank you Ms. Kizzy! Mike is a veteran salesman and it shows. We are grateful to have him. Again, thank you for the 5 stars!


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    My salesman Mike Hinkle was very patient and kind. I was very well pleased with his immaculate level of customer service. He explained the basic features of the car in a calming manner because sometimes technology is frustrating for me, again I am very well pleased with Chuck Hutton's representative.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you Ms. Kizzy! Mike is a veteran salesman and it shows. We are grateful to have him. Again, thank you for the 5 stars!


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  • New car purchase at Chuck Hutton Toyota

    I want to thank Cindy Long for making my car buying experience the most pleasant experience I have ever had while purchasing a vehicle. Cindy's ...

    Dealer Response

    Thank you so much for the review! We will pass it along to Cindy and the management staff! Again, thank you for the 5 stars!


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    I want to thank Cindy Long for making my car buying experience the most pleasant experience I have ever had while purchasing a vehicle. Cindy's communication skills, professionalism, and integrity made the process of purchasing my 2016 RAV4 easy. The Chuck Hutton team approach was awesome. Thanks Mitch for your understanding, and Chris for being patient while training my husband and I on use of the technology in the vehicle. Although, there was some mild misunderstanding with Larry during financing, we were able to resolve the issue and left happy with our new vehicle. Thanks again Cindy for your help and for making our car buying experience easy and pleasant. I love my new RAV4.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for the review! We will pass it along to Cindy and the management staff! Again, thank you for the 5 stars!


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  • Travel vehicle

    Cindy was super. Dealing with her was very comfortable. She was knowledgable and a good listener. I'm 56 yrs old and have purchased a few new vehi...

    Dealer Response

    Sorry for the late response! Cindy is great and we appreciate the review! We will share the entire review with our management staff. Again thank you!


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    Cindy was super. Dealing with her was very comfortable. She was knowledgable and a good listener. I'm 56 yrs old and have purchased a few new vehicles. Never have I been more relaxed and confident during the shopping process than with her. The lower rating I have given in the "Buying process" is due to a surprise I received over the weekend while reviewing my paperwork. I'm mostly disappointed in myself for not catching this. An unwanted, and unmentioned "Service Contract" was written in which I did sign for. The buying process seemed a very close resemblance to a Real Estate closing, but without complete explanations. Had I noticed the $1250 extra, of which I did not receive any details, I would have asked for it to be taken out of my contract. This portion of my experience at Chuck Hutton had nothing to do with Cindy. I love my truck but I was overly excited about it and did not read each paper I signed. I should've known better than to be so trusting. Perhaps it was an honest mistake or oversight by Larry, not sure.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Sorry for the late response! Cindy is great and we appreciate the review! We will share the entire review with our management staff. Again thank you!


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  • great dealership

    CHUCK HUTTON TOYOTA, is a very nice dealership, EARL GREGORYIS A GREAT SALEMAN,VERY KNOWLEDGEABLE OF ALL THE IMFORMATION THAT I NEEDED TO KNOW, AB...

    Dealer Response

    Thank you so much for the review! We will let Earl know about it. Please let us know if we can do anything else. Again, thank you!


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    CHUCK HUTTON TOYOTA, is a very nice dealership, EARL GREGORYIS A GREAT SALEMAN,VERY KNOWLEDGEABLE OF ALL THE IMFORMATION THAT I NEEDED TO KNOW, ABOUT THE CAR THAT I WANTED TO PURCHASE, I FELT VERY COMFORTABLE DURING THE WHOLE PROCESS, I WOULD REFER ALL MY FRIEND TO EARL GREGORY IF THEIR IN THE MARKET FOR A TOYOTA, LOOKING FORWARD TO SEEING EARL AGAIN IN THE NEAR FUTURE, THANK YOU

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the review! We will let Earl know about it. Please let us know if we can do anything else. Again, thank you!


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