John Elway's Crown Toyota

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Sales 9:00 AM - 9:00 PM
Mon 8:00 AM - 9:00 PM
Tue 8:00 AM - 9:00 PM
Wed 8:00 AM - 9:00 PM
Thu 8:00 AM - 9:00 PM
Fri 8:00 AM - 9:00 PM
Sat 9:00 AM - 9:00 PM
Sun 9:00 AM - 9:00 PM
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Reviews

4.8
766 lifetime reviews. Includes reviews of John Elway's Crown Toyota from DealerRater.com
  • Friendly Personnel

    Using Costco Auto Buy Progam resulted in the best deal available. All other local dealers did not have the X-Runner and would not honor Costco pri...

    Dealer Response

    Thanks So much. We strive to give each customer the best buying experience possible. Ron Campbell 909.390.2775


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    Using Costco Auto Buy Progam resulted in the best deal available. All other local dealers did not have the X-Runner and would not honor Costco price on ordered X-Runners. Personnel was very helpful and friendly. No high pressure sales.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thanks So much. We strive to give each customer the best buying experience possible. Ron Campbell 909.390.2775


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  • Crown Toyota is Fantastic.
    April 6, 2017

    With Crown Toyota I had a great experience. They have excellent service. People are really friendly and caring. Edwin was a great help to us on ge...

    John Elway's Crown Toyota

    We're ecstatic to read this and see that Edwin and team provided you with the 5-star service you deserve. Thanks for being a part of our Crown To...


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    With Crown Toyota I had a great experience. They have excellent service. People are really friendly and caring. Edwin was a great help to us on getting out vehicle. We truly appreciate his help,time, and effort on getting us the vehicle we needed. He is truly a great person and I would highly recommend Crown Toyota to my friends and family.

    Does recommend this dealer
    John Elway's Crown Toyota

    We're ecstatic to read this and see that Edwin and team provided you with the 5-star service you deserve. Thanks for being a part of our Crown Toyota Family and should you ever need anything, please let us or Edwin know. Take care! Regards, Gina Kennedy Customer Relations Director 909.390.9700 ext. 1205


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  • CLEANLINESS AFTER SERVICE
    April 2, 2017

    My son had his toyota camry seviced for engine oil and filter changed at your prestigious service center but when he arrived home I was so disappo...

    John Elway's Crown Toyota

    Thank you for your feedback. It's disappointing to see that our team did not provide your son with the 5-star service that he deserved. We've ta...


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    My son had his toyota camry seviced for engine oil and filter changed at your prestigious service center but when he arrived home I was so disappointed to see that there were quite a number of oil smudges on top of the engine especially the black plastic cover of the engine very near the engine oil cap. My guess was that the mechanic who attended to my son's car did not bother to use a FUNNEL that is why when the mechanic pour the new engine oil he missed the opening that was why there were oil spill marks on the engine. The mechanic did clean the smudges but not clean enough as they were still very obvious and untidy to look at. Maybe next time your mechanics can use funnels in pouring in oil or any fluids to avoid smears or smudges especially if they can not clean it well. You can avoid these kind of problem if someone will inspect first the service (job) done before giving back the vehicle to the customer. I am making this review to help you improve your service and maintain high customer rating. Thank you and God Bless.

    Does recommend this dealer
    Came in for service or repair
    John Elway's Crown Toyota

    Thank you for your feedback. It's disappointing to see that our team did not provide your son with the 5-star service that he deserved. We've taken this review into account and will work to make sure that these issues don't arise again. Thank you for bringing them to our attention and should you like to discuss this issue, please feel free to contact me.Regards,Anthony Insley Service Director909.390.9700 ext. .1279.


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About Our Dealership

Dealer on Cars.com since December 2016