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Purchasing our new car through North Hills Toyota Dealership was a great experience. We weren't pressured to buy on the spot. We were given different ...scenarios of payment plans. Their approach was respectful and friendly. They were thorough in explaining the features of the cars we were interested in seeing. Satisfying our needs was their 1st priority. We purchased our last car there several years ago, and will definitely go back in the future.
Staff was friendly & knowledgeable. Only downside was having to wait for long periods of time for no reason. We were replacing our recently totaled 2...016 Highlander with a 2017. Numbers were discussed and agreed on the day prior so that the next day would be hassle free and quick. Unfortunately, do to waiting for so long we were there for 3.5hrs.
Mitch was very helpful and provided all information I requested. In my opinion he went beyond expectations since I had not bought a new car in over 13... years. In addition he was very patient and paid attention to all my questions.
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