New 888-758-4660
Used 855-276-5320 Email Dealer
Service 888-760-5047

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Reviews

Average Ratings

4.3
Average based on 13 reviews.
  • Honest and helpful sales people

    My wife and I visited Ernie Palmer Toyota and purchased a new Camry LE. Jigs Sampilo and Martin Couch were very helpful and honest. We could tell ...


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    My wife and I visited Ernie Palmer Toyota and purchased a new Camry LE. Jigs Sampilo and Martin Couch were very helpful and honest. We could tell they were concerned with our happiness in the car selection and purchasing process. The dealership was spotless and very convenient and our overall impression was one of excellence.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Very satisfied customer

    My credit union approved me for a car loan so I could finally get from under the dealership that I've used to purchase several cars from but my la...


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    My credit union approved me for a car loan so I could finally get from under the dealership that I've used to purchase several cars from but my last purchase was a structural damage and Storm damage car that was the final straw So I was approved for a car loan and went to Ernie Palmer Toyota and met a great salesman Mrs Moses she help me with every step found great car with awesome car fax thank you so much Mrs Moses and the entire staff very courteous

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Bad Experience With EP Toyota

    This was my experience with EP Toyota. Keep in mind i wrote this letter to the GM and Director of Finance and got the same "NO RESPONSE. Hi, M...


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    This was my experience with EP Toyota. Keep in mind i wrote this letter to the GM and Director of Finance and got the same "NO RESPONSE. Hi, My name is Salvador Bobadilla. I am writing to you because I was referred to your dealership by my lawyer because I'm in need of a car ASAP. Unfortunately, I'm dealing with an open bankruptcy process and no dealers will give me a chance for a loan until my discharge papers come through. I have a co-signer with good a good credit history, and excellent salary that is easily approved for loans. My lawyer told me about David Roberts and about your services in helping people like me get approved for a car fast without discharge papers from bankruptcy. I filled out all my information online. After waiting for a response for a few days, I was told my income was not enough, so I added my co-signer to the application process. During this process, the communication with me was slow or non-existent (I can show you all the emails). I sent all my paperwork, as did my co signer, and still communication between Mr. Roberts and myself was scarce. I am understandably upset, and only when I expressed this frustration to Mr. Roberts and his secretary, I was told that "the banks are not responding". On several ocassions, I received no feedback from Mr. Roberts on the status of my application and felt my case was being pushed aside. I was told that the reason why it took so long was because it took me a week to send my info to Mr. Robert's secretary. Ms. Ashley Lynch did not communicate this information to me, and once she did, I sent it to her immediately. The lack of communication and overall bad customer service has left me and my co-signer disappointed with Ernie Palmer Toyota and its staff. Although I am going through bankruptcy, I do not feel I, or my co-signer, should be treated as second class citizens and only demand the same attention and communication as any other applicant in your dealership.

    Does not recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did not make a purchase
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  • Great service

    My name is Jess and I just wanted to share my great experience at the Toyota dealership. I went in looking to trade my car in and was treated like...


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    My name is Jess and I just wanted to share my great experience at the Toyota dealership. I went in looking to trade my car in and was treated like a VIP customer. I was helped by a girl named Kayland and she went above and beyond for me and I really appreciate that. That's how I would be like to be treated everywhere I went. Thanks Kayland!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Toyota is the best place to get a car period.

    If anyone is looking to get a new car I would suggest you go to Toyota, you're going to get your bang for your buck and the car is guaranteed to l...


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    If anyone is looking to get a new car I would suggest you go to Toyota, you're going to get your bang for your buck and the car is guaranteed to last. The sales agent that helped me was a young lady named Kayland, she definitely made my day. If anyone goes in there you better ask for her if you want the best in my personal opinion.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Experience

    We had a great experience at Ernie Palmer. Our salesman was awesome. Marvin Palmer was honest and made our experience buying a vehicle a positive ...


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    We had a great experience at Ernie Palmer. Our salesman was awesome. Marvin Palmer was honest and made our experience buying a vehicle a positive one. He really took the time to get us a car. Thanks again Marvin!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Jigs Sampilo

    My experience was a good experience with the sales person that I had while purchasing my Toyota RAV 4. Jigs also gave me good advice concerning th...


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    My experience was a good experience with the sales person that I had while purchasing my Toyota RAV 4. Jigs also gave me good advice concerning the financing of the vehicle as well as down payment and other options. Thank you so much jigs for a job well done.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great experience

    Great prices and people! Got great prices and had fun


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    Great prices and people! Got great prices and had fun

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Disappointment

    I bought a 2016 Tundra October 6, 2015 from the dealer and was paired with Henry as my sales associate. I was very particular about what I wanted ...


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    I bought a 2016 Tundra October 6, 2015 from the dealer and was paired with Henry as my sales associate. I was very particular about what I wanted and had the dealership bring my truck in from South Florida. The entire process was a struggle and unpleasent. Henry behaved as if he was being put out with this sale. His communication was terrible; taking multiple calls to make contact. I expressed my aggravation with the internet manager" Martin". I never received an improvement in my experience. If the money had not been right, I would have walked away from the deal based on the customer service. The largest part of my frustration has to do with the knowledge the dealer had about the vehicle. I wanted navigation along with other features when I ordered the truck. I received a system named scout GPS and was told by Henry that it was the navigation. This feature is not navigation. and it bothers me every day I drive the truck. When I questioned the dealer they were unfamiliar with the system and passed it off as the "new navigation". After some research I found that the system I wanted is available as enture premium plus. Now that I have had the truck for two weeks I still have not received a followup call from the dealer checking on my satisfaction. The finance associate that handled my loan told me at closing that he would not even buy a car from his dealer. If you choose to purchase from Ernie Palmer please take your time, do your due-diligence and be careful. Customer service is dead at this Ernie Palmer, all you can hope for is a self informed decision with the money working in your favor. Disappointed, Chris

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • I love my new Camry!

    This is the 2nd Toyota I've bought here and my family has bought a couple more. We really love everyone here and love Toyotas, too! Check out Erni...


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    This is the 2nd Toyota I've bought here and my family has bought a couple more. We really love everyone here and love Toyotas, too! Check out Ernie Palmer and you'll be glad you did!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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