Frank Fletcher Toyota

Reviews

4.9 out of 5 4.9
48 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 1, 2018

    No hassle and no pressure! I’ve purchased several vehicles over the years and would highly recommend. Dan “the car man” will not disappoint!!... Service department is top notch too.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 9, 2018

    Very polite and personable. Service was very good with everyone being very professional. The staff was friendly the facilities were clean. We will continue... to do business their.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 29, 2018

    I bought a Versa Nissan in Joplin . My salesman told me was very professional and was very patient with me which I appreciate very much thank you again... for helping me with the process of getting my car

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 26, 2018

    Chris Lee was a outstanding salesman. Patient and knowledgeable. Follows thru and communicates well. Made the process seamless. Excellent at what he does... and prompt to get answers.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 10, 2018

    Took my sister here to trade in her car. Both Toby (salesguy) and Josh (finance guy) were wonderful to work with! My sister got an awesome deal without... any pressure or bs. Both she and I will be going back for future vehicle needs!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 3, 2018

    Roger Nichols is unbelievably easy to work with! He'll get your deal done in a timely fashion! Incredible deal too! Could not be anymore happy!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 26, 2018

    My husband and I were wanting to purchase a new car, therefore, we started shopping our local dealers as we really wanted a Toyota. As soon as we arrived,... a very nice gentleman byvthe name of Chris Lee met us and made us feel very welcome and comfortable. We've purchased quite a few vehicles in the past, but I just have to say, this was the most pleasurable experience we've had. We always dread going through all the steps to finally get to the end of the process, but this time was so different. Chris understood what we were looking for, explained everything thoroughly, answered all our questions and we were ready to bring the car home in what seemed a very short time. All I can say is,"Thank you, Chris for making this a very good experience!!! We love our Toyota!!!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 26, 2018

    Lisa is such a pleasure to buy from. Our last vehicle was the 8th vehicle bought from Lisa. She is very knowledgeable, she’s caring and will work... hard to get you the best deal possible. Wouldn’t go anywhere else or buy from anyone else. Ask for Lisa Fink when you go to purchase your next vehicle.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 21, 2018

    Salesman was very helpful and streamlined the process. This was the quickest, most painless vehicle trade I have ever conducted. Will use this dealership... again

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 6, 2018

    Coady made our vehicle purchase very easy! Because of our schedules and availability, our research - and most of our communications with Coady and other... dealerships we were looking at - were all done online and via text and email. Also because of our schedule and living two hours away, we only planned to make one trip to whichever dealership we decided to purchase from. But it was AFTER we decided to purchase from frank fletcher Toyota, that Coady really earned our business. On our way to the dealership to complete our purchase, our current vehicle broke down, and we were still 40 miles away. Coady was unfazed and quickly arranged for us to be picked up and brought to the dealership! Needless to say, we drove away happy and satisfied frank fletcher customers and would recommend Coady to anyone looking for a new vehicle.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews