Frank Fletcher Toyota

Reviews

4.9 out of 5 4.9
44 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 10, 2018

    Took my sister here to trade in her car. Both Toby (salesguy) and Josh (finance guy) were wonderful to work with! My sister got an awesome deal without... any pressure or bs. Both she and I will be going back for future vehicle needs!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    October 3, 2018

    Roger Nichols is unbelievably easy to work with! He'll get your deal done in a timely fashion! Incredible deal too! Could not be anymore happy!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    September 26, 2018

    My husband and I were wanting to purchase a new car, therefore, we started shopping our local dealers as we really wanted a Toyota. As soon as we arrived,... a very nice gentleman byvthe name of Chris Lee met us and made us feel very welcome and comfortable. We've purchased quite a few vehicles in the past, but I just have to say, this was the most pleasurable experience we've had. We always dread going through all the steps to finally get to the end of the process, but this time was so different. Chris understood what we were looking for, explained everything thoroughly, answered all our questions and we were ready to bring the car home in what seemed a very short time. All I can say is,"Thank you, Chris for making this a very good experience!!! We love our Toyota!!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    September 26, 2018

    Lisa is such a pleasure to buy from. Our last vehicle was the 8th vehicle bought from Lisa. She is very knowledgeable, she’s caring and will work... hard to get you the best deal possible. Wouldn’t go anywhere else or buy from anyone else. Ask for Lisa Fink when you go to purchase your next vehicle.

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    August 21, 2018

    Salesman was very helpful and streamlined the process. This was the quickest, most painless vehicle trade I have ever conducted. Will use this dealership... again

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    August 6, 2018

    Coady made our vehicle purchase very easy! Because of our schedules and availability, our research - and most of our communications with Coady and other... dealerships we were looking at - were all done online and via text and email. Also because of our schedule and living two hours away, we only planned to make one trip to whichever dealership we decided to purchase from. But it was AFTER we decided to purchase from frank fletcher Toyota, that Coady really earned our business. On our way to the dealership to complete our purchase, our current vehicle broke down, and we were still 40 miles away. Coady was unfazed and quickly arranged for us to be picked up and brought to the dealership! Needless to say, we drove away happy and satisfied frank fletcher customers and would recommend Coady to anyone looking for a new vehicle.

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    July 30, 2018

    Chris Lee is a great sales person easy to work with not pushy at all. Chris Lee is friendly and helpful. Xxx ABC definitely not the only one who has been... the subject of a great sales person.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 3.0 out of 5
    July 30, 2018

    Upon not delivering my vehicle as promised after a service, to messing up the MSO, I would consider revamping communication and accountability. Not a... big deal but a simple gesture of calling the customer goes a long way.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    July 14, 2018

    Best car experience we have ever had. Salesman was very professional and not pushy. He knew a lot about vechile which helped our process. Finance process... was also easy.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    May 4, 2018

    Quality dealership. Bought my Toyota from them and use them for service. 70 mile trip one way and well worth it! Everyone I’ve interacted with are... quality people, and Ashley in service is awesome- Highly recommended, Gary

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    Came in for service or repair
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