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9 lifetime reviews.

  • Great People

    I was looking all over the Bay Area for a used Suburban/Denali and came upon this dealership by chance while checking out CARS.com. I met Andy who...

    Dealer Response

    Thank you for your kind words, and giving us the chance to earn your business. We strive to make the buying experience a pleasant one. If you have...


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    I was looking all over the Bay Area for a used Suburban/Denali and came upon this dealership by chance while checking out CARS.com. I met Andy who helped me, told him I'm from S.F. and I'm pressed for time. He showed me a vehicle which fit my budget and told him that I will continue to look around for a better deal but promised to come back if I can't. I called him a few days later and told him that I would like a deal better than my budget. We went back to deal for the truck , got the deal that fit my budget perfectly, AND he filled up my tank to seal the deal! Other dealers must take note on how they conduct business here. No way did I feel pressured or intimidated by anyone. Everyone from Andy, the Manager, the finance manager, to another salesperson who helped call Andy( he was washing the truck).. everyone was a pleasure to deal with. Great experience. Thank you Hanlees.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your kind words, and giving us the chance to earn your business. We strive to make the buying experience a pleasant one. If you have any questions in the future, please do not hesitate to call. Jeff Billman General Sales Manager


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  • Would not go back

    I saw a vehicle on Cars.com at this dealership that interested me. I sent an email through cars.com expressing my interest. It took the dealership...


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    I saw a vehicle on Cars.com at this dealership that interested me. I sent an email through cars.com expressing my interest. It took the dealership nearly a week to respond. By the time they got back to me I had already purchased the car. When I took delivery the sales manager told me that it had a full tank of gas. Not true. On my way home the tach quit working. I left a message with sales manager's voice mail and emailed the salesman about the problem but no response. I find the lack of a response disrespectful and I wouldn't return to this dealership to purchase another vehicle.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Pleasantly surprised

    The point of contact via the internet correspondence was very responsive. He made me feel at ease and seemed to genuinely care about the process I...


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    The point of contact via the internet correspondence was very responsive. He made me feel at ease and seemed to genuinely care about the process I was going through. Anthony then came out and also was very cordial and businesslike without making me feel threatened. ( I was purchasing a used car on my own without my husband present, as he had to work that day.) The entire process was a little long, but I blame the financing portion. There was always that last little nudge to buy more "below my cost" to increase the sales deal. I didn't feel any sales pressure until that step in the process. For that, I am only giving 4 stars. I think there could've been less, "I like you, so I'm practically giving this away" and more of "this is the best I can do" verbiage. Just felt so phony and not believable, as no dealership will ever sell anything "below cost". We're not morons, who would believe that line anyway?

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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