Reviews

Average Ratings

3.5
56 lifetime reviews.
  • Friendly service, beautiful facility!!!

    Everyone and I mean everyone at Karl Malone Toyota is so friendly. From the gentlemen who sold us our Prius down to the guys in the service depart...


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    Everyone and I mean everyone at Karl Malone Toyota is so friendly. From the gentlemen who sold us our Prius down to the guys in the service department we have always had a great experience at Karl Malone. The dealership itself is beautiful and always clean. There is plenty of comfy waiting couches, free drinks and popcorn...my son LOVES coming to get the car serviced...and at 11 he can be a tough customer lol! I am always impressed with the level of customer service they have...everyone is always smiling and asks if you need anything. We get our car back in better condition than when we drop it off every time. From the complimentary car wash to topping off all my fluids and checking my tires, when I get back into my car it feels like the first day we bought it all over again!!! Thanks Karl Malone!!! :D

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Amazing follow through!

    We needed a Tacoma for one of our businesses, and already knew exactly what we wanted. We shopped using Cars.com and found 3 dealers that had the ...

    Dealer Response

    JL, thank you for taking the time to give us your feedback. We want to thank you for working with us and to let you know if you have any other que...


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    We needed a Tacoma for one of our businesses, and already knew exactly what we wanted. We shopped using Cars.com and found 3 dealers that had the truck we wanted. Karl Malone Toyota was willing to give us a great deal for the truck and the accessories we wanted. No back and forth. We told all three dealers where we had to be, and these guys were the ones that were able to make it happen. Though we were frustrated at times trying to get certain people on the phone, we were impressed with the efficiency of the process when we showed up to take delivery. Also, never having been at the dealership before, we were really impressed with the facility.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    JL, thank you for taking the time to give us your feedback. We want to thank you for working with us and to let you know if you have any other questions to please give us a call and we will be happy to help you. See you soon!


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  • Awesome GUY!

    Paul Suite was so great to me and my family, he really cared about making sure we were taken care and most importantly he went out of his way to m...

    Dealer Response

    Thank you for your continual business. We appreciate your feedback about Paul and how well he took care of you. Thanks again for your business a...


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    Paul Suite was so great to me and my family, he really cared about making sure we were taken care and most importantly he went out of his way to make sure we were happy through the whole process. I highly recommend Paul to help you with anything you may be looking for. AWESOME staff and this is my 3rd time going back to the same Dealer because they know how to treat people!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your continual business. We appreciate your feedback about Paul and how well he took care of you. Thanks again for your business and we look forward to your next visit. See you soon.


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  • Awesome Rep

    I went in not expecting much but left extremely happy with the treatment my sales rep gave me and everyone there were very professional. He was v...

    Dealer Response

    Thank you so much for your feedback. We want all of our customers to know that we have their best interest in mind when they are working with us....


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    I went in not expecting much but left extremely happy with the treatment my sales rep gave me and everyone there were very professional. He was very helpful, knowledgeable and most importantly not pushy, very respectful and genuine you can tell he had our best interest and not just sell us a car. I recommend Don Westphall great guy and super great attitude!!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for your feedback. We want all of our customers to know that we have their best interest in mind when they are working with us. Thank you again for your business and we look forward to working with you again in the future.


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  • Friendly sales person

    Paul Suite was very nice and had a great attitude and very helpful. I recommend his services and friendliness if your looking for a car Paul will ...


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    Paul Suite was very nice and had a great attitude and very helpful. I recommend his services and friendliness if your looking for a car Paul will make you feel comfortable and relax.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • BEST SALES rep I have ever had his name is Don

    Great sales rep I ever worked with very helpful and really cared about our needs and not just selling a car. Great attitude! I recommend Don Westp...


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    Great sales rep I ever worked with very helpful and really cared about our needs and not just selling a car. Great attitude! I recommend Don Westphall to anyone that is looking for a car or even just to get an idea if your decision will be best for you or your family.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Dean Dahle (AKA) SANTA

    Blenda was my service writer she was awesome my car was done in a timely manor and with the price quoted, Karl Malone Toyota has always treated me...

    Dealer Response

    Dean, thanks for the feedback about Blenda and your recent service experience. We are happy to hear that your experience with us has always been ...


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    Blenda was my service writer she was awesome my car was done in a timely manor and with the price quoted, Karl Malone Toyota has always treated me fair.!!!! And if you look at my PIC. I KNOW WHO'S BEEN NAUGHTY AND NICE!!!!!!!!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Dean, thanks for the feedback about Blenda and your recent service experience. We are happy to hear that your experience with us has always been fair to you. We look forward to working with you again in the future.


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  • Great Service experience!!

    Came in for a warranty issue and received Great service from Blenda!! She got us in & out and even washed my car.

    Dealer Response

    Alexis, thank you for the feedback about working with Blenda. We appreciate you bringing your vehicle in for us to work on. We look forward to y...


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    Came in for a warranty issue and received Great service from Blenda!! She got us in & out and even washed my car.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Alexis, thank you for the feedback about working with Blenda. We appreciate you bringing your vehicle in for us to work on. We look forward to your next visit. Please let us know if you have any other questions. Thanks again!


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  • Phyllis Morris

    I love my rav4, and the service at Karl Malone's has always been great... Friendly, courteous atmosphere...

    Dealer Response

    Phyllis, thank you for coming in and working with our staff here. Congrats on the Rav4. Please let us know if you have any other questions. Tha...


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    I love my rav4, and the service at Karl Malone's has always been great... Friendly, courteous atmosphere...

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Phyllis, thank you for coming in and working with our staff here. Congrats on the Rav4. Please let us know if you have any other questions. Thanks again!


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  • Very upset¿¿

    We traded our Chevy Malibu for a used GMC Yukon. The problem was that we signed the agreement the day before and told them we would return with th...


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    We traded our Chevy Malibu for a used GMC Yukon. The problem was that we signed the agreement the day before and told them we would return with the rest of the money and the title the next day, and they said that they would have the car DETAILED. The car was very gross, animal hair everywhere, sticky globs on the seats, crusty something all over the floor. But when we got there the next day the seats had bee vacuumed but they said that the sticky stuff would not come off. The next day I went out to see if I could clean it off and was SHOCKED to see that they hadn't vacuumed anything besides the seats and the sticky globs came of with a little elbow grease. Also all of the cup holders and inside every crevice there was some kind of sticky gooey gunk. I scrubbed for four hours to get it all cleaned. When I called the dealer he said he was really sorry but there was nothing he could do for us. They should have paid to have the car detailed, because that is what we agreed on.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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