Reviews

Average Ratings

4.6
425 lifetime reviews. Includes reviews of Lia Toyota of Colonie from DealerRater.com
  • Wonderful service!!

    Art Palazollo was the person that checked me in and listened to me try to explain the noises I had heard and what had happened. He was excellent a...


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    Art Palazollo was the person that checked me in and listened to me try to explain the noises I had heard and what had happened. He was excellent at asking the right questions and figuring out what I was saying. He made me feel good about bringing my car there. It turned out that they could find nothing wrong and it was checked out thoroughly. Everything was tight and as it should be. He told me even before leaving the car that it might have just been a chunk of ice dislodging. We felt it was best to have it checked out anyway. The cost of just checking it out was explained right up front. It checked out fine and I have peace of mind. I would definitely bring my car back for any needed service. It was another great experience. Thank you so much.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Excellent Customer Service
    September 23, 2017

    I had a wonderful experience with lia Toyota this time around. Our sales rep, Jason, stayed 45 minutes late to help us seal the deal. When we went...


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    I had a wonderful experience with lia Toyota this time around. Our sales rep, Jason, stayed 45 minutes late to help us seal the deal. When we went to pick up car, it was quick and smooth! Thanks Jason and Lia Toyota!

    Does recommend this dealer

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  • Outstanding Experience!!
    September 19, 2017

    Professional, Very Friendly, Outstanding Results. Lia went above and beyond to make my purchase a memorable experience. My salesperson Sarah Nazar...


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    Professional, Very Friendly, Outstanding Results. Lia went above and beyond to make my purchase a memorable experience. My salesperson Sarah Nazarian was absolutely incredible. Professional, patient, and did I say incredible? Sarah made sure that I was completely satisfied working with me throughout the whole quick process. Sarah has a lot of knowledge and experience. Go there for an incredible experience. I truly mean it. I can not be more happier!! I've been to a lot of places and I will definitely be returning to Lia Toyota again.

    Does recommend this dealer

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  • Good people to work with
    September 16, 2017

    Great place to go if you're not in the suit and tie and pushy people Kevin Rivers was a good down to earth guy to deal with


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    Great place to go if you're not in the suit and tie and pushy people Kevin Rivers was a good down to earth guy to deal with

    Does recommend this dealer

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  • Professional and fficient
    September 14, 2017

    Purchasing our new car and trading in our old car was done smoothly and efficiently. Our salesman was polite and patient, even staying beyond clos...


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    Purchasing our new car and trading in our old car was done smoothly and efficiently. Our salesman was polite and patient, even staying beyond closing time to help us.

    Does recommend this dealer

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  • Easy buying experience
    September 14, 2017

    We recently bought our second Prius and our fifth Toyota from Lia and this was one of the easiest ones so far. Our salesperson, Selena Dutcher, wa...


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    We recently bought our second Prius and our fifth Toyota from Lia and this was one of the easiest ones so far. Our salesperson, Selena Dutcher, was professional, well informed and very easy going, a nice change from the classic high pressure types you see at many other dealerships. The whole sales staff was very good. The car was ready when promised and looked great. Overall a solid buying experience.

    Does recommend this dealer

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  • Perfect!
    September 13, 2017

    Bought my first Toyota today and it was a great experience! Friendly and knowledgeable staff made it easy from start to finish! I wouldn't go any ...


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    Bought my first Toyota today and it was a great experience! Friendly and knowledgeable staff made it easy from start to finish! I wouldn't go any where else for another vehicle.

    Does recommend this dealer

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  • Yaris iA owner
    September 8, 2017

    Great experience for a first time buyer from start to finish. They were able to find us a good deal on the unit we bought.


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    Great experience for a first time buyer from start to finish. They were able to find us a good deal on the unit we bought.

    Does recommend this dealer

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  • Friendly and Efficient
    September 7, 2017

    I came with a need to buy a car quickly. Sarah was very friendly and helpful. I'm very happy with the Prius I settled on and I'm satisfied that I ...


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    I came with a need to buy a car quickly. Sarah was very friendly and helpful. I'm very happy with the Prius I settled on and I'm satisfied that I got a good deal as well.

    Does recommend this dealer

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  • Best Vehicle to Meet Our Needs
    September 6, 2017

    Due to Selena's temperament and knowledge, we ultimately purchased a RAV4 Hybrid even though we arrived at the dealership to purchase a Corolla. S...


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    Due to Selena's temperament and knowledge, we ultimately purchased a RAV4 Hybrid even though we arrived at the dealership to purchase a Corolla. She is an exceptional listener!!! We highly recommend seeking her out at the dealership.

    Does recommend this dealer

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