[{"id":158483,"personPtyId":31951231,"firstName":"John Matthew","lastName":"Uri","titleText":"Finance Manager","emailTxt":"juri@lithia.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":61,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/38411/employees/311c7980fb33.jpg","drDealerId":38411,"dealerEmpStartDtUtc":"1312156800","industryStartDtUtc":"1312156800","certifiedEmployee":true,"deptDscrp":"Finance"},{"id":406474,"firstName":"Steven","lastName":"Kahae","titleText":"Sales Representative","emailTxt":"skahae@lithia.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":44,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/38411/employees/ed55b3e750a7.jpg","drDealerId":38411,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":84699,"firstName":"John","lastName":"McNerny","titleText":"Assistant Service 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Lithia Toyota of Medford

4.8 out of 5 4.8
Rectangle 48
Sales 8:30 AM - 8:00 PM
Service 7:30 AM - 6:00 PM

Lithia Toyota of Medford Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 8:00 PM

Wednesday

8:30 AM - 8:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 8:00 PM

Saturday

8:30 AM - 8:00 PM

Sunday

10:00 AM - 6:00 PM

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

7:30 AM - 6:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since December 2015

With roots that run deep into the Rogue Valley of Southern Oregon, Lithia Motors remains committed to delivering exceptional sales and service at the Medford Toyota dealership. As a 19 time recipient of the highly lauded Toyota Motor Sales President's Award for outstanding sales and service, it's fair to say the secret is out.

...


If you haven't experienced this unparalleled car buying and ownership experience we encourage you to do so now. Whether it's time for routine maintenance from tire rotations to oil changes, or time to purchase a new vehicle, we invite you to pay us a visit.

"Let's Go Places"

Service

Oil, Filter Change

$39.95 and up*

Tire Rotation

$12.95

Multi-Point Inspection

Complimentary

Fuel Injector Service

$139.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
1407 lifetime reviews. Includes reviews of Lithia Toyota of Medford from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 11, 2019

    Thank you for the quick easy experience with your quick lube and oil change express lines. I look forward to my next visit, Thomas is a wonderful fella... that always has a cheerful smile and a lot of patients. Best wishes Mr. Tacoma 2016

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Thomas Curphey

    Assistant Service Manager

    (4.9) 114 reviews

  • 5.0 out of 5
    December 11, 2019

    What an excellent experience I had! Ben, sales went above and beyond to make sure I was happy with my purchase and that the vehicle would provide the... uses I needed it for. John, finance, made sure I understood the entire process and the loan provisions!!

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    John Matthew Uri

    Finance Manager

    (5.0) 61 reviews

    Benjamin Barringer

    Internet Sales

    (4.9) 47 reviews

  • March 31, 2017

    Was a 5 star transaction, friendly knowledgeable sale person. Non aggressive dealing. 2nd time bought a new Truck from here.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 11, 2019

    Very Fast. I hate being forced to write reviews when enough was said by clicking on the boxes provided. This wastes my time and yours for asking me to... do so.

    Not Applicable
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jared Baugh

    Assistant Service Manager

    (4.9) 131 reviews

    John Oppy

    Service Manager

    (4.8) 149 reviews

  • 4.0 out of 5
    December 11, 2019

    First time buying a new car from a dealership, so i don't have much to compare my experience with. Liane House was the first person I spoke with at the... dealership. From square one I told them I wanted the full experience and I got everything I asked for except when they asked me what I thought a fair price was for the car I wanted to buy, a 2020 RAV4 XLE Hybrid, I told them free :) it got some chuckles. I test drove a car on Friday night and then went back and test drive another car on Saturday morning. When we finished up with the test drive Saturday, I told them I had to go get breakfast, that I needed to mull it over and I'd be back. Well, I went back as I said I would and saddled up for the purchase. Liane House was kind and a very personable individual. For being fairly new I think she did a fine job and with a little brush up on mechanical aspects of the cars I think she will be batting 100% and making Lithia's best sales folks sweat. For a lot of folks having someone talk about the number of USB ports and dual climate control is very important, but for me I need someone who can explain the mechanical difference between the different RAV4s and Bryce Beatty gave me just what I was looking for. Bryce did a great job illustrating via pen/paper the workings of a planetary gear system. I wish I could remember the individuals name (Evan?) that I price bartered with, I appreciated his candor and I appreciate Liane being there through the entire process. Prior to this adventure, my mind's eye always envisioned the bartering as being much more intense and maybe even ending in a wrestling match, but what I found was that Evan actually cared about my time/money as well as his time and Lithia's money, at least I feel like he did (good employee). Cate was a pleasure to work with and I'm thankful for her advice and guidance. I'll take her advice and guidance with me into the future. I think the process took about 3 hours. All in all, my experience was pleasant and other than being in debt I really don't have anything negative to say. The fancy seat is what sold me. First time in my life having an electric seat and I can't stop adjusting it. I would like to say that I understand it's a business and I feel I paid a fair price based on market value. I hope my future experiences at Lithia Toyota in Medford are comparable. Also, I've been averaging 38 mpg and the electric AWD did a good job in the snow. I feel I've been honest and fair in this review and I simply ask that you continue to be kind if I seek your help in the future. You're welcome Lithia!! ;) I'll be seeing you soon!!! Scott Ceciliani

    4.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Evan Seegmiller

    Sales Manager

    (4.9) 57 reviews

    Cate MacPherson

    Finance Manager

    (4.9) 87 reviews

    Bryce Beatty

    Sales Manager

    (4.7) 36 reviews

  • 5.0 out of 5
    December 10, 2019

    Friendly and professional sales associate (Travis) without the pressure and hassle. They were willing to negotiate the price of the car we liked, we'll... be back in the future.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 10, 2019

    Staff is friendly and professional. Always been happy with the level of customer service there. Staff is kind and available for help every time I've... been in there.

    Not Applicable
    Customer Service
    Not Applicable
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    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    John McNerny

    Assistant Service Manager

    (4.9) 157 reviews

    Jared Baugh

    Assistant Service Manager

    (4.9) 131 reviews

    John Oppy

    Service Manager

    (4.8) 149 reviews

  • 5.0 out of 5
    December 10, 2019

    The service was excellent and quick. Everyone was very nice and professional. They were very prompt, not a long wait time. They also provided me a shuttle... ride back to work.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    John McNerny

    Assistant Service Manager

    (4.9) 157 reviews

    Mark Grossman

    Assistant Service Manager

    (4.8) 86 reviews

  • 5.0 out of 5
    December 10, 2019

    Same as noted above. My service visit was for vehicle recall purposes so price was not a concern. All went well and perxonnel were timely and polite

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Worked with:
    John Oppy

    Service Manager

    (4.8) 149 reviews

  • 5.0 out of 5
    December 9, 2019

    When I have my vehicle serviced at Lithia Toyota, for me it is always a pleasant and relaxing time for me when I can just sit and enjoy a cup of coffee,... read a magazine, watch television, or visit with someone in the comfortable waiting area. The service advisor always keeps you advised if there are any problems or issues with your vehicle, and updates you in a timely manner when your vehicle will be completed. Since advancing Mark to Service Manager I find it to be more organized and not so hectic.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Thomas Curphey

    Assistant Service Manager

    (4.9) 114 reviews

    Jackson Deanna

    Parts Advisor

    (5.0) 13 reviews

    Mark Grossman

    Assistant Service Manager

    (4.8) 86 reviews

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