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Northshore Toyota

(325 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 7:00am–1:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (985) 317-1327 (985) 317-1327
Used (985) 317-1305 (985) 317-1305
Service (985) 635-4679 (985) 635-4679

Reviews

(325 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Northshore Toyota from DealerRater.

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The team seems to be up front and honest.

The team seems to be up front and honest. Will work with a customer however they can to help the customer make a deal that is right

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Consumer response

The team seems to be upfront and honest. Will work with the customer in any way possible to help make a deal that’s right for the customer.

I was totally satisfied with the salesman and the

I was totally satisfied with the salesman and the dealership! If I had to buy another car, I would consider using them!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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If you need a vehicle and want a positive experience ask

If you need a vehicle and want a positive experience ask for Michelle. I couldn’t be happier with my new car. Michelle knows her cars and answered all my questions. She even bling bling my car. All around the staff was awesome!!! Thank you for all your hard work!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Michael Mosher worked with me to put a deposit on a car

Michael Mosher worked with me to put a deposit on a car that had not come in yet. He stayed in communication with me all month to keep me in the loop. He made the sale process super easy! Also Michelle was absolutely amazing and walked me through all the features on the car I bought. I would buy here again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Highly recommend this dealership!

Highly recommend this dealership! I found my truck on their website but it was still in the build phase. So I worked with my salesperson over the phone & text until the truck arrived. When the truck arrived, I made the 8 hour trip from Florida to purchase it. Everyone was very professional & made the process fast, smooth, & easy. If I had to do it all over again & choose between Northshore Toyota or a dealership closer to my home, I would choose Northshore Toyota again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I was so absolutely impressed with the service I received

I was so absolutely impressed with the service I received at Northshore Toyota. The sales manager Micheal and sales man Casey both went above and beyond to make sure we left happy and well taken care of. Every person I encountered at the dealership was absolutely welcoming and accommodating. I loved that they honored us for being a veteran family and just went the extra mile. Thank you so much we will definitely be back for our future car purchases!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Our salesman, Renee Poche was extremely helpful in

Our salesman, Renee Poche was extremely helpful in showing us various models and did a great job. Financing was easy. Helped us set up Bluetooth connections and answered all our questions. Great dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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The BESt Ever.

The BESt Ever.. I had Great 👍 people assisting me.. I definitely will be referring others to you guys. Thanks a lot.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Overall the experience was good, except the salesperson

Overall the experience was good, except the salesperson seemed to be unknowable about the vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Charles was great!

Charles was great! He helped us replace a totaled vehicle. Very professional and efficient even though it was nearing closing by the time we finished all of the paperwork. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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