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I-95 Toyota

(526 reviews)
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–7:00pm
Sunday Closed

Reviews

(526 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Sean, and his service team, always get my car in as

Sean, and his service team, always get my car in as scheduled and complete the requested service as quickly as possible. They have continually treated me with courtesy and respect as they perform only the necessary work, never pushing me to do more than is necessary. I appreciate that very much. So, when Sean recommends additional service, I trust him and approve the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Sherry, it's great to know that Sean and our service team at I-95 Toyota of Brunswick have earned your trust with their efficiency and respect. We appreciate you sharing this positive feedback!

JC has been taking care of my truck for 12 years.

JC has been taking care of my truck for 12 years. Always ahead of time scheduled. Great advices on maintenance. Outstanding customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're so glad to know that JC has been providing you with excellent service for over a decade at I-95 Toyota of Brunswick. Thank you for the review and your continued trust in us!

Tire Rotation Woes

Usually good service all around, but this time pulled out after routine service including tire rotation and the low tire warning light was on. I didn’t have time to go back so checked my pressure later in the day. All 4 tires were low and had to be inflated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Always first rate job.

Always first rate job. JC has taken care of my cars for many years. Trust him completely.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to read these kind praises! It has been our pleasure to serve you and take care of your vehicle through the years. It makes us smile to hear how helpful JC and the rest of our I-95 Toyota of Brunswick team have been. Have an awesome day and we'll see you next time!

Amazing Experience with T Campbell and I95 Toyota

T Campbell was amazing in helping me and my wife find the perfect vehicle for us. He was extremely knowledgeable and took amazing care of us. We will absolutely continue to do business with Mr. Campbell and I95 Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for highlighting your car-buying experience here at I-95 Toyota of Brunswick, Stewart! We're delighted to hear that our team took great care of you and your wife and ensured you found the perfect vehicle. It means the world to have earned your trust and we look forward to working with you for years to come. Enjoy your new ride!

Didn’t buy my car there, but they did my service since

Didn’t buy my car there, but they did my service since they are closer. Service is excellent. Had an appointment, dropped the car off and it was done very quickly. They even washed it for me. Great job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad to know that you had a great experience with our service department at I-95 Toyota of Brunswick. We always aim for efficiency and customer satisfaction, so it's wonderful to see we hit the mark! Thanks for your review.

Love I95 Toyota easy process for purchasing car

Everyone is very professional. Never a very long wait time. Best experience I’ve had when purchasing and servicing my Camry! The process was easy and quick

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Terry, we're delighted to know you had a great experience at I-95 Toyota of Brunswick! We always aim for efficiency and professionalism. Drive safely, and see you next time!

I was in and out for service on short notice.

I was in and out for service on short notice. I called around on a Saturday morning and they said come on in they would get me taken care of. The other dealers in the area said they could get me in on Thursday. Six days later. I95 Toyota will definitely get my business again. Ask for JC, in the Service Department, he was really friendly, and super knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to know that our team at I-95 Toyota of Brunswick was able to assist you promptly and efficiently! Thank you for recommending JC, in particular. We look forward to serving your automotive needs again down the road!

Excellent customer and work service!

Excellent customer and work service! Prices are very good as well. Keep it up ya'll!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the praise for our customer service and prices at I-95 Toyota of Brunswick! We look forward to your next visit!

We were far from home traveling on I-95 when we

We were far from home traveling on I-95 when we encountered air-conditioning and alternator failures on our older Toyota Sienna van. We barely made it to Exit 38 that evening before the vehicle shutdown. The next morning we had the van towed to I-95 Toyota of Brunswick. They were very busy in the Service Center, but we spoke with Heidi (Service Liaison / Rental Mgr.) and she promptly checked with Shawn (Service Mgr.) and they indicated that they would try their best to take a look at the van that afternoon. By mid-afternoon, they had diagnosed the failures, briefed us on the repair plan, and ordered parts. Shawn was very professional, knowledgeable, and kind in trying to resolve our vehicle issues and get us back on the road as soon as possible. Although we had to wait for repair parts, Heidi and Annabelle helped us with a very reasonably-priced service-rental vehicle for our short stay in Brunswick. We could not have asked for better customer service! All employees that we interacted with at this dealership were courteous, kind, and concerned about our situation and needs. If we lived in or around Brunswick, we would definitely purchase our next vehicle from I-95 Toyota of Brunswick and have it regularly serviced at this establishment. Outstanding Customer Service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

David, we're glad to know our team at I-95 Toyota of Brunswick was able to assist you in your time of need! It's great that Heidi, Shawn, and Annabelle were there for you every step of the way. We appreciate your kind words and hope all is well with your Toyota Sienna now. Safe travels from all of us!