Rountree Moore Ford Lincoln

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Reviews

Average Ratings

4.9
982 lifetime reviews. Includes reviews of Rountree Moore Ford Lincoln from DealerRater.com
  • henry church

    we were looking for a truck. I when on internet first Karen came back very friendly and help full. She in turn us over to Russ he was so helpful w...

    Dealer Response

    Thank you for the amazing review, Henry! Please let us know if there is ever anything else we can do for you! Safe travels!


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    we were looking for a truck. I when on internet first Karen came back very friendly and help full. She in turn us over to Russ he was so helpful we talk several times on phone deciding what we wanted and of corase what we could afford. He ask us to come in everyone there was so friendly. Russ show us several trucks and must have made 20 trips to his sale manger trying to get us what we wanted. He never gave up but never try to push us to buy something we couldn't afford. Once we found the truck we wanted the finance guys when to work and they did a great job getting us finance and interest rate that fit our needs. Then after everything was final Russ came in the next morning early to have our truck detail and they did a great job. From the time we first talk with Karen and then meeting Russ and all the fine people that work there it was a very good experence. My wife and I were treated so good and we got our 2013 f150 so thank you and when we are ready to again purchase we will come to ROUNDTREE-MOORE

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the amazing review, Henry! Please let us know if there is ever anything else we can do for you! Safe travels!


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  • Nancy the Great! :)

    Nancy was absolutely a peach. She felt with my issues and appointments with ease. Short staffed that day and cars galore needing attention and she...

    Dealer Response

    Your satisfaction means a lot to us, and we truly appreciate you choosing Rountree-Moore Ford Lincoln for all of your automotive needs. Please don...


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    Nancy was absolutely a peach. She felt with my issues and appointments with ease. Short staffed that day and cars galore needing attention and she continually smiled and worked well under pressure. Really enjoyed my experience with her. She got me in a loaner car quickly to attend to my other obligations and my car was repaired and cleaned with total satisfaction. Thank you to Nancy and her team.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Your satisfaction means a lot to us, and we truly appreciate you choosing Rountree-Moore Ford Lincoln for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.


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  • car service

    Attentive and informative. Made me feel that I was a valued customer.


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    Attentive and informative. Made me feel that I was a valued customer.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Sales and Service
    March 22, 2017

    Tiffany is an amazing sales woman. Just when I thought I had no hope left on getting a car, she went above and beyond to make sure I had one. She ...


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    Tiffany is an amazing sales woman. Just when I thought I had no hope left on getting a car, she went above and beyond to make sure I had one. She was there for me from start to finish and always made us feel comfortable. I would recommend anyone to her and hope that when its my time for another new vehicle she is still there. Love her. I owe her many thanks.

    Does recommend this dealer

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  • very pleased

    been dealing with roundtree-moore for a number of years and am very satisfied with them.

    Dealer Response

    Our Staff works hard to go the extra-mile for our valued guests, Lee! Please let us know if you have any additional questions about services you r...


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    been dealing with roundtree-moore for a number of years and am very satisfied with them.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Our Staff works hard to go the extra-mile for our valued guests, Lee! Please let us know if you have any additional questions about services you received and thank you again for choosing Rountree-Moore Ford Lincoln!


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  • 2016 f150

    Top notch from start to finish. First class operation. Thanks

    Dealer Response

    William, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. As one of our valued customers, we want to ...


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    Top notch from start to finish. First class operation. Thanks

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    William, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!


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  • Friendly Staff

    As a repeat customer it is truly great to be able to come in and have someone recognize you and help you get what you're looking for. Looking forw...


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    As a repeat customer it is truly great to be able to come in and have someone recognize you and help you get what you're looking for. Looking forward to future services by this helpful team.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Excellent Service

    I cannot sing the praises of Rountree-Moore Ford and their service department staff loud enough. My family and I were traveling through the Lake C...

    Dealer Response

    Your satisfaction means a lot to us, and we truly appreciate you choosing Rountree-Moore Ford Lincoln for all of your automotive needs. Please don...


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    I cannot sing the praises of Rountree-Moore Ford and their service department staff loud enough. My family and I were traveling through the Lake City area in our Motorhome which is on a Ford chassis. We had a Fuel system issue and were towed in around 1pm in the afternoon. Rountree-Moore was able to get us in and out in just a few hours. Incredible and patient service from our Service Advisor Jeff, and the entire staff. If you have an issue and you are in this area stop here, they will take great care of you. Thank you to all the staff who helped get us back on the road!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Your satisfaction means a lot to us, and we truly appreciate you choosing Rountree-Moore Ford Lincoln for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!


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  • Outstanding

    My husband & I were looking for a specific vehicle. Rountree Moore had it. He contacted Jason. When we arrived , Jason had said vehicle parked...


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    My husband & I were looking for a specific vehicle. Rountree Moore had it. He contacted Jason. When we arrived , Jason had said vehicle parked right in front. When we started the purchasing process (which I absolutely hate), Jason's professional and friendly demeanor made the purchase extremely smooth. The best car buying experience I have ever had. hen we went to do the financing, Sam was again professional and continued what Jason started. A great experienc. Thank you. p.s. By the way, love the truck!!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent customer serive

    We originally were shopping online for a new car, Eddie Gregory quickly responded to our internet inquires and had us in to the dealership in no t...


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    We originally were shopping online for a new car, Eddie Gregory quickly responded to our internet inquires and had us in to the dealership in no time. He was great about putting our wants and needs first. Him and the manager worked hard to get us to our financing goals, I can happily say that we got there!! Our overall experience at Rountree moore ford was a great success!!! A big thank you to Eddie, you rock!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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