Stoltz Toyota of DuBois

Thank you. Your email has been sent to the dealer.

Share 

Reviews

5.0
6 lifetime reviews.
  • Ford Escape

    Excellent service would recommend to others. Shawn and Matt made things fun and work to do there best in getting best price possible that fit our ...

    Dealer Response

    Thank you for the positive review! We really appreciate it, along with your business. We look forward to working with you again in the future!


    Show Full Review

    Excellent service would recommend to others. Shawn and Matt made things fun and work to do there best in getting best price possible that fit our budget. Hope they're there when I need another vechical down the road.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the positive review! We really appreciate it, along with your business. We look forward to working with you again in the future!


    Hide Full Review
  • T. Highlander

    Miranda was fantastic. She welcomed us, on first visit with warmth & knowledge. She accommodated our wishes and was patient in allowing us to come...


    Show Full Review

    Miranda was fantastic. She welcomed us, on first visit with warmth & knowledge. She accommodated our wishes and was patient in allowing us to come to our own decision on a purchase. On subsequent visits we were again warmly met and our questions were kindly dealt with, to our great satisfaction. We highly commend and recommend both Miranda and the dealership!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Would Not Recommend

    If I could give Stoltz Toyota of DuBois "0" Stars... I would. Unfortunately, that's not an option. My husband and I were looking to buy a safe, ef...


    Show Full Review

    If I could give Stoltz Toyota of DuBois "0" Stars... I would. Unfortunately, that's not an option. My husband and I were looking to buy a safe, efficient vehicle to accommodate our growing family. We were initially pleased with the service when we stopped in to test drive several vehicles. We decided upon a brand new 2013... and once the buying process started, the nightmare began! I understand that car dealers jack up prices to an extent to cover various "costs"... however, Stoltz tried to get my father-in-law to pre-sign ("to get the paperwork going for my husband") for a WAY higher price than we expected - without our knowledge. Then, when confronted about it... they lied. We should have just walked away then! Unfortunately, we went ahead and got THAT straightened out and purchased the vehicle. Like I said, brand new. Right off the bat we had problems with the remote starter and locks. We contacted Stoltz and told them our issues multiple times. The first 200-300 miles on the vehicle were back and forth to the dealership with ZERO results (we didn't drive it anywhere else because we were concerned about the malfunctions!). Stoltz didn't believe us... even when we took video to PROVE that our vehicle wasn't functioning properly. The last straw was when we had to rush our child to the ER for a medical emergency. When we were finally able to leave, we could not get the vehicle unlocked and had to stand outside in the freezing rain with our 3 WEEK OLD BABY (she was covered, but still!) until my husband was able to get one of the doors unlocked and eventually the others opened as well. My husband went to the dealership to try to get the matter resolved... and he was belittled ("Do you know how to use the unlock button?") and yelled at by the head of customer service. I won't deny, my husband got heated... but not until AFTER their customer service guy got in his face! It was absolutely unprofessional! We finally demanded it be taken care of (We had Warranty!)... and so the next time it malfunctioned, they sent out a tech that lived near us to check it out. Once one of their own finally saw what we were talking about... they agreed to bring it in and check it out. Surprise, surprise... they found the problem... which was the fault of their mechanics when they installed the Remote Starter. After that was taken care of... we STILL had remote start problems (but at least the locks were fixed). They eventually ended up ordering and installing a new remote starter. (Good thing winter was almost over by then so we barely had to use it! But I suppose it will be handy later on). We wish we never would've stepped foot at Stoltz and would not recommend them to anyone else! If you want to buy a Toyota... definitely go somewhere else, even if you have to drive far!

    Does not recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    4 people out of 4 found this review helpful. Did you?

    Hide Full Review
Read All Reviews