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Toyota of Hackensack

(4,269 reviews)
Visit Toyota of Hackensack
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 4:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (888) 405-1141 (888) 405-1141
Used (888) 375-3749 (888) 375-3749
Service (201) 977-6330 (201) 977-6330

Reviews

(4,269 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Hackensack from DealerRater.

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Everything went very smoothly when purchasing car; test

Everything went very smoothly when purchasing car; test drive, price negotiations, pick up a few days later. Also helpful with minor problems that surfaced within the first several days. JP took care of getting a holder for my front license plate. Then, after I drove in the rain and saw that the wipers were not right, JP got me new wipers. Very helpful.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5 Star review! We are glad to hear that John was able to handle the minor issues that arose during the delivery of your pre-owned vehicle. Thank you for choosing us for your vehicle needs! We appreciate your business!

Pleasant associates.

Pleasant associates. Quality service. Good atmosphere. Jeff is very helpful, friendly and very patient. Satisfied with the service. Highly recommended. 🥰

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5 Star review! We are glad to hear that Jeff offered quality service during your purchasing process. We appreciate your business! Enjoy your new vehicle!

The friendly service, the convenience of the time that I

The friendly service, the convenience of the time that I can bring my car in.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5 Star review! We are glad to hear that your visit to us regarding the servicing of your vehicle was both friendly and convenient. We appreciate your business! Thank you for choosing us for service!

Advisor was very friendly.

Advisor was very friendly. Service was faster than I expected. 10 out of 10 would visit again.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking time to leave us feedback. We are glad to hear that service on your vehicle was completed before the expected time. We appreciate your business! Thank you for servicing with us.

Jose was great, he was honest, did not rush me and took

Jose was great, he was honest, did not rush me and took all the time to asnwer all my questions. He was the nicest salesman I have ever met!

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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5 Star review! We are glad to hear that Jose Alvarado took the time to answer all your questions and made your purchase process as pleasant as possible. We appreciate your business! Enjoy your brand new purchase!

Excellent and answered all the questions.

Excellent and answered all the questions. Waiting area was clean and the lady who handled my case was wonderful

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us feedback! We are glad to hear that your experience servicing with us above & beyond your expectations! We appreciate your business! Thank you for choosing us for your servicing needs!

Very good service and I give my recommendations to all my

Very good service and I give my recommendations to all my friends because they give me my carin very good time

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us feedback! We are glad to hear that your experience servicing with us above & beyond your expectations! We appreciate your business! Thank you for choosing us for your servicing needs! Referrals are always welcome!

Very professional, courteous and customer service

Very professional, courteous and customer service oriented. The assessment done on the car is accurate and the prices are fair.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us feedback! We are glad to hear that your experience servicing with us above & beyond your expectations! We appreciate your business! Thank you for choosing us for your servicing needs!

Cheerful, friendly, helpful staff, I got the car I wanted

Cheerful, friendly, helpful staff, I got the car I wanted on time when Angel said it would be ready

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5 Star review! We are glad to hear that you purchased your vehicle of choice and it arrived in a timely manner. We appreciate your business! Thank you for allowing us the opportunity to sell you a new vehicle!

Ana is awesome to work with, picked up my 4th highlander

Ana is awesome to work with, picked up my 4th highlander with her and I couldn’t be happier. Accommodating, personable and hard-working. The best.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5 Star review! We are glad to hear that your purchase experience with Ana was the "best"! We thank you for coming back to us for a FOURTH time! We appreciate your continued patronage of our dealership.