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Toyota of Hackensack

(4,158 reviews)
Visit Toyota of Hackensack
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 4:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (888) 405-1141 (888) 405-1141
Used (888) 375-3749 (888) 375-3749
Service (201) 977-6330 (201) 977-6330

Reviews

(4,158 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Hackensack from DealerRater.

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I think you guys are the best ever Toyota of Hackensack I

I think you guys are the best ever Toyota of Hackensack I recommend ten out ten

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Melissa was wonderful from start to finish.

Melissa was wonderful from start to finish. She didn't have the model/trim I was after in stock at the moment. She showed me her price on a vehicle in transit that matched my wants. She actually encouraged me to shop around as she was confident in her pricing. I did just that and went back to Melissa who in fact had the best price. She kept me up to date on the status of the incoming vehicle and the final transaction was seamless. No games played. Straight forward and easy to deal with. Will be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Advertized car that was sold.

Advertized car that was sold. Replaced it with a rental car and zero instructions. The car had a serious problem with the rotor and vibrated badly at 65 mph speed. Now they just want to sell us insurance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Awesome service and care.

Awesome service and care. So happy to work with Ana because she is very knowledgeable and friendly. If I had a concern, she immediately found the information I needed to make a thoughtful decision. And thank you Steve Rosen - the best finance and negotiation guy in the car business!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Thanks to Jeffrey Canlas on making my rather impulsive

Thanks to Jeffrey Canlas on making my rather impulsive purchase of a GR Corolla painless and to be honest, a joy. I've owned quite a few of cars and had to go through many quite a bit of the whole buying process and I can count in one hand the ones I truly had a 5 star experience. This was one of them. Even the trade in process was straightforward and I believe I got a fair value. The whole experience so good that I immediately referred a friend of mine to swing by to see if they could help him out in finding a Sienna. Give Toyota of Hackensack a try if you're looking for a Toyota.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great service always attentive & professional Quick

Great service always attentive & professional Quick transparent informative cater beyond the needs of clients Awsome

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

At Toyota of Hackensack you get greeted with very warm

At Toyota of Hackensack you get greeted with very warm welcome once you walk in and you get an excellent service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Easy to book.

Easy to book. Service was in less time than stated which was a welcome surprise. Everyone is always very professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Very much on point every step of the way.

Very much on point every step of the way. The transition with trade-ins was easy and everything was accomplished as quickly as possibly. I highly recommend! The best experience I’ve had at a dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

i was searching for a specific gr86, and he went above

i was searching for a specific gr86, and he went above and beyond to help me find the exact one i wanted at an amazing deal. it was truly a great experience, and i highly recommend him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.