Jay Wolfe Toyota of West County

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Reviews

Average Ratings

4.8
1983 lifetime reviews. Includes reviews of Jay Wolfe Toyota of West County from DealerRater.com
  • Mrs. Berg

    Excellent dealership. Very friendly and Joe is a great salesman. Highly recommend!


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    Excellent dealership. Very friendly and Joe is a great salesman. Highly recommend!

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great waiting experience
    April 22, 2017

    You make car service as pain free as is possible. From the friendly greeting and setting pricing expectations to the great waiting area with food...

    Jay Wolfe Toyota of West County

    Thanks for sharing your review! It's great to hear that you've had such positive experiences with us. We'll let Dan know to keep up the excellen...


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    You make car service as pain free as is possible. From the friendly greeting and setting pricing expectations to the great waiting area with food and consistent updates on progress. Dan is top notch!

    Does recommend this dealer
    Came in for service or repair
    Jay Wolfe Toyota of West County

    Thanks for sharing your review! It's great to hear that you've had such positive experiences with us. We'll let Dan know to keep up the excellent work. We look forward to seeing you again, we appreciate your business! Please let us know if we can be of service in the future.


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  • Scheduled maintenance
    April 22, 2017

    I appreciated being able to get a timely appointment. Ryan was cordial, patient and provided a thorough explanation to my questions. He reviewed a...

    Jay Wolfe Toyota of West County

    Thanks for sharing your review! We're proud of the excellent service that Ryan provides to our customers. It's always our goal to deliver an exp...


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    I appreciated being able to get a timely appointment. Ryan was cordial, patient and provided a thorough explanation to my questions. He reviewed all the services I received as well as information regarding proposed future services.

    Does recommend this dealer
    Came in for service or repair
    Jay Wolfe Toyota of West County

    Thanks for sharing your review! We're proud of the excellent service that Ryan provides to our customers. It's always our goal to deliver an experience like no other! We look forward to seeing you again, just let us know if there's anything else we can do for you.


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  • Trusted Service
    April 22, 2017

    I always feel that I receive quality service at Jay Wolfe Toyota. I feel that Chad always has my best interest in mind and I trust that the infor...

    Jay Wolfe Toyota of West County

    Michael, our customers are #1 and we are thrilled that your time with us has shown you that. We are proud of Chad and all our employees for how ha...


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    I always feel that I receive quality service at Jay Wolfe Toyota. I feel that Chad always has my best interest in mind and I trust that the information that he shares with me is accurate. I appreciate the professionalism.

    Does recommend this dealer
    Came in for service or repair
    Jay Wolfe Toyota of West County

    Michael, our customers are #1 and we are thrilled that your time with us has shown you that. We are proud of Chad and all our employees for how hard they work to provide honest and caring service that is geared toward our customers' satisfaction. We wouldn't be # 1 in St. Louis for new cars in 2015 and 2016 if we didn¿¿¿t take care of our customers. We want all our visitors to feel like we put them first like you. We welcome you back at any time. Scot Dickherber, Service Director, 636-207-3912, SDICKHERBER@JAYWOLFE.COM


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  • A+ Service
    April 21, 2017

    Who knew getting your car serviced could be so enjoyable? My car gets a "spa treatment", and I am pampered with free food and drinks while watchin...

    Jay Wolfe Toyota of West County

    We are so pleased that you enjoyed your experience with us. Customer satisfaction is our top priority, and we work hard to provide a one of a kind...


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    Who knew getting your car serviced could be so enjoyable? My car gets a "spa treatment", and I am pampered with free food and drinks while watching a Cards game on TV.

    Does recommend this dealer
    Came in for service or repair
    Jay Wolfe Toyota of West County

    We are so pleased that you enjoyed your experience with us. Customer satisfaction is our top priority, and we work hard to provide a one of a kind experience. We want you to feel like your car is safe in our hands while we provide you with a relaxing stress-free time. We invite you back and hope you feel free to contact us at any time to let us know what we can do for you. Scot Dickherber, Service Director, 636-207-3912, SDICKHERBER@JAYWOLFE.COM


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  • Excellent service and professionalism
    April 19, 2017

    Dave did a great job from the schedule call, ordering a part and taking care of me when I waited. I trusted he was giving me accurate information...

    Jay Wolfe Toyota of West County

    Dennis, we appreciate your review! We're glad to hear that Dave provided you with the excellent service we're known for. We're proud of providin...


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    Dave did a great job from the schedule call, ordering a part and taking care of me when I waited. I trusted he was giving me accurate information about service I needed done. Bistro was well stocked and help was excellent also.

    Does recommend this dealer
    Came in for service or repair
    Jay Wolfe Toyota of West County

    Dennis, we appreciate your review! We're glad to hear that Dave provided you with the excellent service we're known for. We're proud of providing an experience like no other to our customers. We look forward to seeing you again, thank you for your business!


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  • Great experience
    April 18, 2017

    Maurice and his team are top notch folks. He showed me several cars and explained all of their features thoroughly. I wouldn't hesitate to go ther...

    Jay Wolfe Toyota of West County

    We're delighted to hear that you had such a good experience with us! We're proud of the excellent service that Maurice provides to our customers....


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    Maurice and his team are top notch folks. He showed me several cars and explained all of their features thoroughly. I wouldn't hesitate to go there the next time I need a car!

    Does recommend this dealer
    Jay Wolfe Toyota of West County

    We're delighted to hear that you had such a good experience with us! We're proud of the excellent service that Maurice provides to our customers. We look forward to seeing you again, thank you for your business and your kind feedback. Please let us know if we can be of help in the future - we're here for you!


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  • Test drive a Prius, got some price quotes.
    April 18, 2017

    The salesman Maurice was excellent, and he did a great job explaining the car's new technology to me while we test drive it.. I did not like being...

    Jay Wolfe Toyota of West County

    We appreciate your review! We're happy to hear that you enjoyed learning about the Prius with Maurice. We understand your feedback on the signat...


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    The salesman Maurice was excellent, and he did a great job explaining the car's new technology to me while we test drive it.. I did not like being prompted to sign my name during price negotiations. I did not realize at the time that this impromptu signature tactic is a Toyota sales policy and not the choice of the individual sales man. It's a tactic that I think Toyota should stop.

    Does recommend this dealer
    Jay Wolfe Toyota of West County

    We appreciate your review! We're happy to hear that you enjoyed learning about the Prius with Maurice. We understand your feedback on the signature policy; we'll be happy to pass it along. We hope to see you again, please feel free to utilize our amenities next time, such as our complementary bistro and relaxing massage chairs. Thanks for stopping by!


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  • Service
    April 18, 2017

    Excellent service. Quick efficient. Knowledgable. Friendly. What more can I say but I am very pleased with everyone I have dealt with and will con...

    Jay Wolfe Toyota of West County

    We're glad to hear that you had such an enjoyable experience with us! We couldn't be # 1 in St. Louis for new cars in 2015 and 2016 if we didn¿¿¿...


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    Excellent service. Quick efficient. Knowledgable. Friendly. What more can I say but I am very pleased with everyone I have dealt with and will continue to bring my business here.

    Does recommend this dealer
    Came in for service or repair
    Jay Wolfe Toyota of West County

    We're glad to hear that you had such an enjoyable experience with us! We couldn't be # 1 in St. Louis for new cars in 2015 and 2016 if we didn¿¿¿t take care of our customers. We look forward to seeing you again, just let us know if we can be of service! Thank you for your business and your kind feedback.


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  • Expected a car wash, did not get it
    April 15, 2017

    I was asked if I would like a complimentary car wash at the end of my service. I said yes I would. When I went to retrieve my car, the car wash ...

    Jay Wolfe Toyota of West County

    We appreciate your honest feedback. We regret to hear that we neglected to wash your vehicle; it's always our goal to exceed our customers' expec...


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    I was asked if I would like a complimentary car wash at the end of my service. I said yes I would. When I went to retrieve my car, the car wash had not been done. Not a big issue, but since you asked. The service writer was very friendly and professional. Overall a good experience.

    Does recommend this dealer
    Came in for service or repair
    Jay Wolfe Toyota of West County

    We appreciate your honest feedback. We regret to hear that we neglected to wash your vehicle; it's always our goal to exceed our customers' expectations. We would appreciate a chance to make it up to you, your experience is important to us! Please contact me at your convenience so I can make sure you receive the service you deserve. -Scot Dickherber, Service Director, 636-207-3912, SDICKHERBER@JAYWOLFE.COM


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