Valenti Toyota Subaru of Westerly

Reviews

Average Ratings

4.8
33 lifetime reviews.
  • Happy client

    I have always been happy with there service wether buying a used or new car , there prices are always fair and there service impeccably..honest an...


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    I have always been happy with there service wether buying a used or new car , there prices are always fair and there service impeccably..honest and trustworthy keys to there success ..

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Josh Luzzi is a pro

    Josh Luzzi is the man. Toyota should be thankful to have such a kind young man


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    Josh Luzzi is the man. Toyota should be thankful to have such a kind young man

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did not make a purchase
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  • Service review for Craig on Longworth road

    The only bad experience I had with Subaru service was Craig he is at the counter and he is the only person in the whole place that is rude rpti c...

    Dealer Response

    We are sorry to hear this. Our customers have always given stellar remarks when it comes to Craig and his staff. Craig and his people are the reas...


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    The only bad experience I had with Subaru service was Craig he is at the counter and he is the only person in the whole place that is rude rpti customers and he does it in front of other customers there are alot of people that won't go to this Subaru because of how they are treated by Craig he is not a people person at all and should not be dealing with the public I am going to be calling a much higher person of Subaru to tell them about Craig he should not be able to treat people like they r dirt

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    We are sorry to hear this. Our customers have always given stellar remarks when it comes to Craig and his staff. Craig and his people are the reason we are the longest running Subaru Stellar Care award dealer in Ri. If you would like to discuss this further please give us a call.


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  • Making the Transaction easier

    I needed to buy a car this summer or spend a significant amount on repairing my 2004 Audi. I had used Steve Macomber previously when purchasing a ...

    Dealer Response

    thank you for the kind words and we will make sure Steve sees your comments


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    I needed to buy a car this summer or spend a significant amount on repairing my 2004 Audi. I had used Steve Macomber previously when purchasing a car and decided that I would go and look with his assistance while deciding. I knew that Steve would not pressure me into a new car. I test drove some used Toyotas and even some Subarus next door and Steve gave me the time and information without pressure. I purchased a used Toyota and I will return to Steve the next time I need to purchase a vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    thank you for the kind words and we will make sure Steve sees your comments


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  • Steve Macomber

    Steve Macomber is the best reassuring, knowledgeable and compassionate salesperson. I was 77 years old when looking at my first hybrid in 2013 aft...

    Dealer Response

    Were glad to have Steve and thankful to have customers like yourself. Thank you!


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    Steve Macomber is the best reassuring, knowledgeable and compassionate salesperson. I was 77 years old when looking at my first hybrid in 2013 after my 1998 Audi died and could not pass inspection., My brother-in-law was instrumental in recommending the Toyota Prius vs. my other foreign inputs that I liked for drivability and safety vs. American models over many years. I was then living in Mystic, CT, so we drove over to Toyota in Westerly. vs. dealing with the New London and Mystic dealerships. Not sure why. Just thought your website looked more appealing and the phone person seemed kinder and more responsive. I frankly was apprehensive about driving the new system, and refused to drive my brother-in-law's 2010 Prius until I went out with Steve for a test drive. He made all the difference in the world in reassuring an old lady how to drive this new car with all the confusing dashboard and lack of anything I was used to. I would not have bought the Prius 2013 without Steve's expert and professional assistance, and his help continued long after the first visit, including the surprise recipes. Thank you for having such a good salesperson. Sincerely, Karin, now in Maine where I continue to have excellent Toyota service.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Were glad to have Steve and thankful to have customers like yourself. Thank you!


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  • Professional and knowledgeable

    My husband and I have both purchased new cars from Valenti Toyota within the past 2 years and Steve Macomber has been our sales rep. He is persona...

    Dealer Response

    Thank you for the kind words about Steve! We will make sure he gets this. Thank you!


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    My husband and I have both purchased new cars from Valenti Toyota within the past 2 years and Steve Macomber has been our sales rep. He is personable, professional and anxious to answer any and all questions regarding your vehicles and does not hesitate to let you know that if he does not have info you need, he will be happy to get it for you. Buying a car can be a hassle but Steve's no nonsense approach made our purchases quick and easy. Would be happy to work with him again.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the kind words about Steve! We will make sure he gets this. Thank you!


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  • Steve Macomber excellent customer service

    Over the past few years I have bought several cars from Valenti Toyota in Westerly. Each time I have dealt with Steve Macomber as the salesperson....


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    Over the past few years I have bought several cars from Valenti Toyota in Westerly. Each time I have dealt with Steve Macomber as the salesperson. Steve has always been considerate, kind, personable, upfront with details and quick to respond to any questions. Steve always puts his customers first and is passionate about his work and always accommodates his customers needs and concerns and consistently makes sure his customers are satisfied.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • Steve Macomber - Friend

    Back in 2012 I bought a new Tacoma from Steve Macomber. This was after another Toyota dealer told me I was not serious about buying (not very smar...


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    Back in 2012 I bought a new Tacoma from Steve Macomber. This was after another Toyota dealer told me I was not serious about buying (not very smart as it turns out). 24 hours after that experience my wife and I visited Valenti. Steve approached us and with no pressure whatsoever we are able to work a deal that worked for both parties. Since then I have leased a 2013 Corolla and both my sons have bought from Steve. So, when we are ready again....it will definitely be Steve. I truly consider him a friend.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great sales staff

    We have purchased 3 vehicles from Valenti's in Westerly. We have been customers of Steve Macomber for years. He is very informed and will go out o...


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    We have purchased 3 vehicles from Valenti's in Westerly. We have been customers of Steve Macomber for years. He is very informed and will go out of his way to find exactly what you are looking for. He takes his time to be sure you know ALL of your options and is very open and honest with his customers. Steve is who we go to first if we are looking for a new vehicle. He has also given some family and friends of ours great service as well. We would highly recommend giving him a call.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Steve Macomber, Valenti Toyota salesman

    We purchased two cars from Steve Macomber at Valenti Toyota of Westerly. He is an excellent salesman who gets to know his customers well. He liste...


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    We purchased two cars from Steve Macomber at Valenti Toyota of Westerly. He is an excellent salesman who gets to know his customers well. He listens carefully and makes sure the customer is satisfied. We were very happy with both of the cars we purchased from the sales process to maintenance. Steve continues to show interest in his customers by acknowledging birthdays and other events. Not only is he a great salesman but he is a great guy as well.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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