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Reviews

Average Ratings

4.4
Average based on 21 reviews
  • Thanks WR Toyota

    From the moment you enter the doors, the staff greets you. In my case, several staff waved, welcomed me, and I was quickly connected to our favori...

    Dealer Response

    Scribner, Thank you for taking the time out of your day to leave your feedback for us here on Cars.com - we really appreciate it. I'm glad to hea...


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    From the moment you enter the doors, the staff greets you. In my case, several staff waved, welcomed me, and I was quickly connected to our favorite sales person Bill Severance. I was able to work with John Elliot, Kevin Doyle along the way as well. Every interaction was cordial. They responded to my questions quickly, and were very sincere. I never felt like a customer being sold a car, but instead like my friends were merely meeting my auto needs. I came into the store looking for a car for my son, and left with a great trade of my own car. Bill hung in and contacted me once a week for several weeks updating me on cars entering their lot. The first few were not a match, but Bill kept diligently searching and eventually directed me to a great car that literally was on the lift getting the Trademark - White River Toyota Used Car certification. I picked up my shiny used car a week later, Bill even shined the car as I waited, and helped address every question I had. Some places say they go the "extra mile," but White River Toyota went much further... If you want quality service, quality product, and that friendly sales staff that listens, and works for you, head to Sykes Avenue and see what White River Toyota and Bill, John, and Kevin can do for you.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Scribner, Thank you for taking the time out of your day to leave your feedback for us here on Cars.com - we really appreciate it. I'm glad to hear that you had a great experience working with a few members of the White River Team, including Kevin, Jogn, and Bill. Again, thank you for your feedback and thank you for choosing White River Toyota. Thank you, Pete Stoddard General Manager White River Toyota


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  • Actually got a check in the mail

    I bought a Tacoma from Brando Newman which was a very easy deal to make. The thing that caught me by surprise is that it was so easy and my father...


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    I bought a Tacoma from Brando Newman which was a very easy deal to make. The thing that caught me by surprise is that it was so easy and my father liked my truck so much that he bought one also and even though I never called them on it they actually sent me the 50 dollar finders fee check!!! I'm not a fan of dealerships and cannot say that they are great or anything but my experience was a low key as I have ever had buying anything and they did the right thing without any pushing which never happens anymore so go WRToyota.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Poor Service

    I bought a new Tacoma a little over 1 year ago. I have tried to take it back for oil changes and have tires mounted. The first time, I had an appo...


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    I bought a new Tacoma a little over 1 year ago. I have tried to take it back for oil changes and have tires mounted. The first time, I had an appointment for 2:00pm and at 3:00pm my car was still in the parking lot, and not even in the service bay. I was told that they had to many appointments for that time to take care of all of them. This time, I brought my truck in for the same thing, and was told that they would not put my tires that were already mounted and balanced on. After the service I received from White River Toyota, they will never see my truck again. I will bring it to another local mechanic that will service my truck.

    Came in for service or repair
    Does not recommend this dealer
    Did make a purchase
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  • Service

    I called and left a message for the service manger to call me back. Instead I got a call from customer service and told the woman what my problem ...


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    I called and left a message for the service manger to call me back. Instead I got a call from customer service and told the woman what my problem was. She said she would have one of them call me back. IT'S been two months.NO CALL. Guess I'll get my car serviced else where. Also on the first service I was not told my car was all done. One hour later I saw the car out side. Also heard this same complaint from another customer.

    Shopped for a new car
    Does not recommend this dealer
    Did make a purchase
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  • Best Dealership in the Area hands down!!!!!!

    White River Toyota is hands down the best in the area. John McKeon was very professional and any question I had he had the answer. Has a ton of Kn...


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    White River Toyota is hands down the best in the area. John McKeon was very professional and any question I had he had the answer. Has a ton of Knowledge that made it so easy and comfortable to buy any car on the lot. I would recommend John McKeon to anybody. Best car buying experience I have ever had. Cant wait to buy another car there. Thank you all at White River Toyota especially John McKeon.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Best Dealership in Vermont

    I have never had a better experience in purchasing a new vehicle. David Bennett made the process so smooth and easy he was an absolute pleasure to...


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    I have never had a better experience in purchasing a new vehicle. David Bennett made the process so smooth and easy he was an absolute pleasure to deal with. He knew our budget and made the deal happen. Nate Ryll was great in doing our paperwork and keeping on schedule so that we would not have to wait and spend the whole day purchasing a vehicle. You guys are the best. I love my new Toyota thank you.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Great Experience Very Customer Oriented Dealership

    We had an excellent experience purchasing out new Tundra from White River Toyota and Our Salesperson Brandon Newman. We were on the hunt for a 201...


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    We had an excellent experience purchasing out new Tundra from White River Toyota and Our Salesperson Brandon Newman. We were on the hunt for a 2014 because of the great Toyota financing and we wanted a long bed which is hardly ever on a lot. We first talked with Jason Kelly and told him our wants and drove down the next day to meet with Brandon. They found us a truck and had it delivered. There was no going back and forth about a price. They gave us their best number on the front end. No wasting hours. We went home and waited for them to pick it up. Came back and signed financing papers with Ryan who was fantastic on the warranties. We had contacted other dealerships about finding us the same truck and had no luck at all. We were very impressed. Will definitely be back to purchase another vehicle from them. Thank you for making our experience easy, quick and pleasant

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • White River Toyota

    Like to thank Bill Servence and his salesmanship in buying my new 2014 Toyota Camry. From walking in the door to meeting Bill, to the test drive, ...


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    Like to thank Bill Servence and his salesmanship in buying my new 2014 Toyota Camry. From walking in the door to meeting Bill, to the test drive, to they driving my trade in, to putting my name on the dotted line, Bill made it a very relaxing day, so when I drove off the lot with my new car, I consider Bill a friend, and someone who I could trust to listen if I ever need him for anything with cars in the future. Also would like to add the other staff I've dealt with at W.R.T. over the years all have been great from Joe Gains to the service Dept. they all mix personality and friendship with being very pros at there jobs. I'll al-ways buy my cars at White River Toyota

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Great Customer Service

    Excellent Customer Service. Friendly staff. Excellent price. Love our new 4 Runner!

    Dealer Response

    Bones, Thank you for taking the time to leave us a review on Cars.com - we really appreciate it. I'm glad to hear that you had an exceptional exp...


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    Excellent Customer Service. Friendly staff. Excellent price. Love our new 4 Runner!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Bones, Thank you for taking the time to leave us a review on Cars.com - we really appreciate it. I'm glad to hear that you had an exceptional experience and that you're enjoying your new 4Runner. If you ever have any questions or concerns, please do not hesitate to call or stop by the showroom. Thank you, Pete Stoddard General Manager White River Toyota


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  • looking for Toyota Tacoma

    My husband and I met with Dan to look at some Toyota trucks - he showed us both Tacoma's and a Tundra which was helpful. When describing the Tacom...


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    My husband and I met with Dan to look at some Toyota trucks - he showed us both Tacoma's and a Tundra which was helpful. When describing the Tacoma he mentioned some of the items on it were "extra's" which we found out in looking at other Tacoma's they were not - they came on the base trucks that we looked at. My husband was interested in a different Tacoma that became available. He scheduled a time to look at it which Dan changed three times as he was getting pressure not to tie up the truck. My husband then put a deposit on the truck at Dan's request. After putting a deposit on the truck he received yet another call, this time telling him the year of the truck was actually at 2013 not a 2014. This entire exchange left us less than satisfied, my husband then cancelled his meeting and his deposit, and we purchased a new Tacoma elsewhere.

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
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